IT Service Management via SaaS vendor Service-Now.com rolled out a new version of its ITSM suite. The Spring 2010 release included six new applications: service portfolio management, IT cost management, project management, field services, and shared services for HR and facilities business process automation. Service-Now.com also added support for HTML5, iPad and iPhone multi-touch gestures. The update automatically rolled out to users on June 4, 2010.
Systems management upstart now owned by CA, Nimsoft, released new features for its systems management suite as well. Nimsoft announced a power monitoring feature for tracking data center efficiency and UPS status, and cloud computing monitoring software for Google App Engine and Rackspace environments.