Security Corner

Apr 3 2011   12:45PM GMT

U.S. Bank Vendor Epsilon Interactive Hacked

Ken Harthun Ken Harthun Profile: Ken Harthun

If you are a customer of U.S. Bank better be on the lookout for suspicious emails. It seems one the bank’s vendors of email marketing services, Epsilon Interactive, has been hacked and your email address may have been obtained in the process.

My wife got this email notice yesterday:

As a valued U.S. Bank customer, we want to make you aware of a situation that has occurred related to your email address.

We have been informed by Epsilon Interactive, a vendor based in Dallas, Texas, that files containing your email address were accessed by unauthorized entry into their computer system. Epsilon helps us send you emails about products and services that may be of interest to you.

We want to assure you that U.S. Bank has never provided Epsilon with financial information about you. For your security, however, we wanted to call this matter to your attention. We ask that you remain alert to any unusual or suspicious emails.

Please remember that U.S. Bank will never request information such as your personal ID, password, social security number, PIN or account number via email. For your safety, never share this or similar information in response to an email request at any time.

Stay alert to anyone who requests personal information via email. It just isn’t done by any financial institution.

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