Part of data security is protecting the storage media from damage and maintaining a high level of data integrity. For hard drive maintenance and recovery, there is no better tool than SpinRite, developed by Steve Gibson of GRC.com. I recently had a great experience with it at Antonelli College where I am the network administrator, so I told Steve about it. While listening to Security Now! Episode 345, I was surprised and delighted to hear Steve read my story. Here’s the excerpt:
Steve: And I heard from a listener, Ken Harthun, who wrote to me on the 19th of February: “SpinRite saves a student’s laptop.” He said, “Steve, I’m a loyal listener of Security Now!, having listened to every single episode. That first episode was only 18 minutes and left me wanting more.” Well, we’ve taken care of that.
Leo: Was it that short? Wow.
Steve: Wow. And that was your original concept, Leo, was just to do sort of a check-in on the week. It’s like, okay, well, that didn’t last long. And it’s funny, too, because I remember Elaine quoting me for transcription, didn’t sound like it was going to be very expensive, either.
Leo: No, sorry about that. Whoops.
Steve: Oh, it’s been worthwhile, and I haven’t looked back.
Leo: Thank you.
Steve: So he said, “Today’s episode was a little over two hours and still left me wanting more. You are often the source and inspiration for my Security Corner blog posts over at IT Knowledge Exchange. So a big geek thank you to you and Leo. Please continue.” He says, “I first used SpinRite in 1999 – it was v5.0 – to recover a floppy disk that had been corrupted. Since that day I’ve insisted that wherever I worked, the IT department agreed to make SpinRite available to me should the need arise, and too often it has. In my private service world, I always insist that, if SpinRite recovers the drive for my client, that my client purchase a copy. Needless to say, there have been a few sales as a result.”
Leo: That’s good idea. That’s a good way to do it.
Steve: I have no problem with that, yeah. He says, “I have my own copy, of course, and last summer I insisted that my new employer, Antonelli College, where I am the network administrator, purchase a site license. Well, that’s a good thing because last week it saved one of their students’ laptops and all of her interior design coursework. Windows was throwing all kinds of errors. The wireless wouldn’t connect. She gave me a list of seemingly random errors that didn’t seem to make a whole lot of sense. But they pointed toward a hard drive failure. I was about to attempt to backup the data and restore the system when it just completely locked up, and I had to force a shutdown with the power button. On restart it just hung at the starting Windows screen and would go no further. I could hear the drive thrashing about. Not good.
“Enter SpinRite. I booted up from my thumb drive and ran it at Level 2. After a couple of hours SpinRite reported that it was finished, though no errors or bad sectors were found,” which of course is a story we’ve heard many times. And I’ve explained why that doesn’t mean SpinRite didn’t do anything. He says, “On reboot, the system came right up, faster than ever, connected to the wireless, and immediately began downloading updates. I completed the updates, ran a few tests, and pronounced the patient healthy. Needless to say, the student was ecstatic. And thanks to SpinRite, I did my part to provide a ‘superior student experience.'” He says, “Part of our vision statement for the campus.” He said, “Steve, SpinRite is absolutely the best hard drive maintenance and recovery utility on the planet, and maybe in the universe. It’s worth 10 times the price you charge for it. Thanks for all you do. Ken Harthun.”
And he said, “P.S.: I’ve never had a hard drive failure, and I attribute that to my using SpinRite on my own systems on a regular basis.” And of course we understand also why it is a good preventive maintenance utility. Running it on a drive, even a quick Level 1, shows the drive where it’s got problems developing that it’s able to correct before they get critical.