Posted by: Jane Wright
After working hard to create sound security policies, it’s easy for enterprise information security managers to be dismayed when users ignore the rules and knowingly bypass security controls. When those rule-breakers are executives, it feels like salt on the wound. After all, who should understand the importance of protecting an organization’s assets better than its top executives? Yet, a survey at Infosecurity Europe revealed that, in 43% of organizations, senior managers and even the board of directors do not follow their organizations’ security policies and procedures.
The survey was conducted last month by security consulting firm Cryptzone Group. They asked 300 IT professionals who within their organizations is least likely to follow security policies and procedures. According to the Cryptzone report, Perceptions of security awareness (.pdf), 20% said senior managers are least likely to follow the rules, and 23% pointed their finger directly at the CEO or CTO.
The Cryptzone report didn’t dig into the reasons behind these perturbing findings, but I’d venture there are five primary reasons why executives disobey corporate security policies. (You’ll either laugh or cry about the last one.)
1. They are discreetly excused from taking security training programs;
2. They do not agree wholeheartedly with the security policy;
3. They believe the risks they are taking aren’t all that bad;
4. They are in a hurry;
5. They think IT will take care of things if something (like a data breach) occurs.
The antidote for all these reasons can, of course, be found in corporate security training. But because senior managers probably can’t or won’t take time out of their workdays to attend more training (see reason #4), security pros will have to keep finding creative ways to get the message out. Multimedia playing in the office kitchen, occasional text reminders sent to managers’ phones, and other friendly methods of interjecting bits of the security policy into managers’ minds must be a never-ending process in every organization.