Discussion Mobile CRM (mobile customer relationship management) enables remote employees to access customer data and customer accounts wherever they are.
Discussion When companies abuse customer data, they abuse the customer relationship. Manage customer data as carefully as you would your own corporate data.
Discussion New managed services platform perks give MSPs more relevant customer data.
Discussion Selling data deduplication to customers allows VARs to help manage storage and keep costs low.
Discussion Data management compliance policies are the easiest way for resellers guide customers through compliance issues.
Discussion CA's updated data recovery management software for midmarket customers claims simpler management and pricing, faster recovery times and tightened security.
Discussion The current virtualization management tools still lack capabilities that customers require -- a familiar theme with data center management products.
Discussion Customer data is the currency of business today. But customer data quality efforts are often overlooked, which undermines records management strategy.
Discussion After years of collecting customer data, companies have a wealth of information about who their customers are and who's loyal, but finding and managing that data is daunting.
Discussion Customer data integration (CDI) can help organizations achieve a unified view of the customer, but data quality management comes with its share of challenges. Browse this collection of customer data integration and data quality news, tips and other resources to help you capture, manage and analyze c...
Discussion Effective customer data management programs are endorsed by executives, centralized by location, and don't require enterprise master data management, an Aberdeen Group study finds.
Discussion A survey by Aberdeen found that effective customer data management initiatives have executive endorsement, a centralized location and don't necessarily need master data management.
Discussion Data privacy issues are new territory for infosec pros, who face managing new data analysis methods vs. customers' concern with unintended data usage.
Discussion The use of a master data management (MDM) program to enable customer data integration and consolidation moves an organization closer to enabling customer analytics that can supplement and enhance an evolving customer knowledge practice.
Discussion Customer data integration (CDI) is the process of consolidating and managing customer information from all available sources, including contact details, customer valuation data, and information gathered through interactions such as direct marketing.
Discussion SAP is working to increase the number of customers using SAP Master Data Management, but customers and analysts say little information is available about the software.
Discussion To improve customer relations, a health club chain launched a multiyear master data management (MDM) initiative. MDM's first target: trimming redundant and inconsistent customer records.
Discussion VARs use green IT strategy to lure customers tackling data center management demands. Many establish green IT initiatives to attract new customers and differentiate themselves from other VARs.
Discussion CRM (customer relationship management) analytics comprises all programming that analyzes data about an enterprise's customers and presents it so that better and quicker business decisions can be made.
Discussion Marketing automation is the use of software to automate marketing processes such as customer segmentation, customer data integration (CDI), and campaign management.
Discussion Find comprehensive tutorials on topics such as business intelligence (BI), data management, data warehousing, enterprise data integration, customer data integration, enterprise application integration, data quality and data governance best practices.
Discussion IBM says its new data management software tools and consulting services will help customers turn information into a strategic asset.
Discussion Nokia Siemens' purchase of customer management provider Apertio might kick off the year of user data consolidation.
Discussion Despite the vendor push for converged data center infrastructures, customers see more appeal in unified management, not hardware.
Discussion CIOs need to start thinking how to integrate big data into their customer relationship management (CRM) systems, says technology analyst