Posted by: ITKE
architect, CRM, SAP
As promised, here's part 2 of "What SAP should improve." Feel free to shoot us an email or comment below with your own experiences. If we get enough good ones, maybe we'll run this feature again.
Jolene Jonas, SAP data architect, Intel (customer)
From a data architect's perspective (via email):
"One example: SAP R/3 has a Customer design and a Vendor design. They require the creation of a new Customer or Vendor for each different address. This results in many Customer and Vendor records for essentially the same company simply because they have different addresses for different purposes (ship to, sold to, pay to, order from….).
In CRM and SRM, they have introduced a design called ‘Business Partner.' In it you create the Customer (in CRM) and the Vendor (in SRM) once and attach many addresses for many purposes. In this way you can manage the Company just once. The new Business Partner design is more flexible, it would be great if SAP redesigned R/3 to use this new design.
One more example:
Customer and Vendor name fields in R/3 are 35 characters long. Business Partner expanded to 40. Reality is business and individual names can extend beyond 100 characters. R/3 and the new Business Suites need longer name fields."
Have a great weekend,Jon Franke News Editor