SAP Watch

Mar 31 2008   11:32AM GMT

The ERP Success Checklist

JackDanahy Jack Danahy Profile: JackDanahy

A recent academic paper–Chan and Lui, “Rescuing Troubled Software Projects by Team Transformation…”–discussed the components of ERP failure. The paper presented a handy checklist for what to do to help ensure a successful ERP project. Here it is, in no particular order of importance:

  • Top management support.
  • Realistic project objective.
  • Right ERP strategy.
  • Suitable ERP software and hardware.
  • Stable requirements or business processes during implementation.
  • Alignment with specific requirements.
  • Relatively rapid implementations.
  • Remaining within budget and scheduling constraints.
  • Good technical support from the vendor.
  • Good project management.
  • No task conflicts among team members.
  • Lack of culture clash.
  • Non-bureaucratic project organization.
  • Correct estimation of staff learning curve.
  • Positive user characteristics.
  • User involvement.
  • Honest information policy (no circulation of unfounded rumors).
  • Timely data migration.
  • Adequate technical know-how.
  • Non-problematic technology base.

At a very high level, this serves as a checklist of ways to avoid ERP failure, which has become a hot topic again, thanks to the SAP-Waste Management imbroglio.

Demir Barlas, Site Editor

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  • Lee Rizio
    I would add Change management And in lieu of "active user involvement, I would make this "Mandatory Super User Commitment and Priority."
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