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	<title>Comments on: The Customer Ecosystem: On Hold</title>
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		<title>By: Chris Young</title>
		<link>http://itknowledgeexchange.techtarget.com/sap-watch/the-customer-ecosystem-on-hold/#comment-634</link>
		<dc:creator>Chris Young</dc:creator>
		<pubDate>Wed, 09 Jul 2008 03:41:19 +0000</pubDate>
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		<description><![CDATA[Demir,

Sorry for my much belated response but I appreciate your feedback and dialogue.  My business is B2BSX, the very exchange of speak of above.

What I see here is not an exchange that replaces the certified solutions provided by SAP or by other ISV in the SAP space, but an exchange of non-certified, sold &quot;as is&quot; last mile solutions (any of the RICEF objects: reports, interfaces, conversions, extensions, forms) where the buyer is effectively buying an accelerator, an 80% that the buyer must support.

Where the value comes in the exchange of knowledge, at a compelling price.  If the assets is sold at 30% of development costs, and time to value is accelerated, then does the 80% fit custom solution, which may also leverage some of the authoring companies&#039; core competency and expertise, becomes very attractive?

You mention risk... always an issue when enabling the process backbone of the company.  If the asset includes both the documentation and a free trial period, is the risk sufficiently diminished?

The choice is between developing the custom asset one self, or getting a solution at 75-90% at less than 1/3 the cost, now.

Demir, does that model change your perception?

Thanks for your interest, and either respond here or write me at christopher.young@b2bsx.com.

Chris]]></description>
		<content:encoded><![CDATA[<p>Demir,</p>
<p>Sorry for my much belated response but I appreciate your feedback and dialogue.  My business is B2BSX, the very exchange of speak of above.</p>
<p>What I see here is not an exchange that replaces the certified solutions provided by SAP or by other ISV in the SAP space, but an exchange of non-certified, sold &#8220;as is&#8221; last mile solutions (any of the RICEF objects: reports, interfaces, conversions, extensions, forms) where the buyer is effectively buying an accelerator, an 80% that the buyer must support.</p>
<p>Where the value comes in the exchange of knowledge, at a compelling price.  If the assets is sold at 30% of development costs, and time to value is accelerated, then does the 80% fit custom solution, which may also leverage some of the authoring companies&#8217; core competency and expertise, becomes very attractive?</p>
<p>You mention risk&#8230; always an issue when enabling the process backbone of the company.  If the asset includes both the documentation and a free trial period, is the risk sufficiently diminished?</p>
<p>The choice is between developing the custom asset one self, or getting a solution at 75-90% at less than 1/3 the cost, now.</p>
<p>Demir, does that model change your perception?</p>
<p>Thanks for your interest, and either respond here or write me at <a href="mailto:christopher.young@b2bsx.com">christopher.young@b2bsx.com</a>.</p>
<p>Chris</p>
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