Comments on: The Customer Ecosystem: On Hold http://itknowledgeexchange.techtarget.com/sap-watch/the-customer-ecosystem-on-hold/ A SearchSAP.com blog Fri, 27 Nov 2009 18:25:11 +0000 http://wordpress.org/?v=2.6.2 By: Chris Young http://itknowledgeexchange.techtarget.com/sap-watch/the-customer-ecosystem-on-hold/#comment-634 Chris Young Wed, 09 Jul 2008 03:41:19 +0000 http://sap.blogs.techtarget.com/2008/02/20/the-customer-ecosystem-on-hold/#comment-634 Demir, Sorry for my much belated response but I appreciate your feedback and dialogue. My business is B2BSX, the very exchange of speak of above. What I see here is not an exchange that replaces the certified solutions provided by SAP or by other ISV in the SAP space, but an exchange of non-certified, sold "as is" last mile solutions (any of the RICEF objects: reports, interfaces, conversions, extensions, forms) where the buyer is effectively buying an accelerator, an 80% that the buyer must support. Where the value comes in the exchange of knowledge, at a compelling price. If the assets is sold at 30% of development costs, and time to value is accelerated, then does the 80% fit custom solution, which may also leverage some of the authoring companies' core competency and expertise, becomes very attractive? You mention risk... always an issue when enabling the process backbone of the company. If the asset includes both the documentation and a free trial period, is the risk sufficiently diminished? The choice is between developing the custom asset one self, or getting a solution at 75-90% at less than 1/3 the cost, now. Demir, does that model change your perception? Thanks for your interest, and either respond here or write me at christopher.young@b2bsx.com. Chris Demir,

Sorry for my much belated response but I appreciate your feedback and dialogue. My business is B2BSX, the very exchange of speak of above.

What I see here is not an exchange that replaces the certified solutions provided by SAP or by other ISV in the SAP space, but an exchange of non-certified, sold “as is” last mile solutions (any of the RICEF objects: reports, interfaces, conversions, extensions, forms) where the buyer is effectively buying an accelerator, an 80% that the buyer must support.

Where the value comes in the exchange of knowledge, at a compelling price. If the assets is sold at 30% of development costs, and time to value is accelerated, then does the 80% fit custom solution, which may also leverage some of the authoring companies’ core competency and expertise, becomes very attractive?

You mention risk… always an issue when enabling the process backbone of the company. If the asset includes both the documentation and a free trial period, is the risk sufficiently diminished?

The choice is between developing the custom asset one self, or getting a solution at 75-90% at less than 1/3 the cost, now.

Demir, does that model change your perception?

Thanks for your interest, and either respond here or write me at  <a href="mailto:christopher.young@b2bsx.com" title="mailto:christopher.young@b2bsx.com">christopher.young at b2bsx.com</a>.

Chris

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