license

Does SAP have to give away CRM?

I’ve covered SAP as a reporter and editor for over four years, and the CRM market in particular for six

So I took more than a little interest in recent reports that SAP is giving away CRM licenses. Of course, as several have noted, there’s FreeCRM and there’s free CRM and this is neither. Don’t forget to read the fine print, Thomas Walgium wrote. Free software isn’t really free, Ray Wang chimed in.

First and foremost, customers are still paying maintenance on the licenses, a not inconsiderable cost. Continued »