SAP Watch:

CRM


October 7, 2009  1:03 PM

Does SAP have to give away CRM?



Posted by: Barney Beal
CRM, license, maintenance, negotiation

I've covered SAP as a reporter and editor for over four years, and the CRM market in particular for six So I took more than a little interest in recent reports that SAP is giving away CRM licenses....

August 14, 2008  11:13 AM

Solving IDoc problems



Posted by: JackDanahy
SAP, srm

IDoc is the SAP format in which data pertaining to business transactions gets exchanged.  SAP end users and consultants specializing in supplier relationship management (SRM), procurement, and even application development are frequently exposed to IDocs, which can pose all kinds of technical...


July 2, 2008  9:58 AM

SAP CRM trounces Oracle, Salesforce.com



Posted by: JackDanahy
CRM

AMR Research has just released its CRM market analysis of 2007. There are plenty of interesting facts in the report, starting with the growth of the market. CRM revenue grew by a gaudy 12 percent in 2007, which AMR points out is “the strongest year-over-year growth for the segment since...


March 13, 2008  10:22 AM

Microsoft targets SAP



Posted by: JackDanahy
CRM, duet, dynamics, erp

The inherent tension in the Microsoft-SAP alliance was spelled out by Microsoft CEO Steve Ballmer during his keynote at yesterday's Convergence 2008 event: "SAP is sometimes a collaborator, sometimes competition." Competition is the aspect of the relationship that is coming to the forefront right...


March 11, 2008  10:08 AM

Process manufacturers: A guide to ERP functionality



Posted by: JackDanahy
CRM, erp, SAP, srm

A new report from Aberdeen Research discovered that best-in-class process manufacturers tend to take specific approaches to their ERP strategy by deploying:

  • ERP that provides integrated order entry, procurement, planning and production, and financial management.
  • CRM, logistics,...


October 30, 2007  3:52 PM

The skinny on SAP SRM 2007



Posted by: JackDanahy
SAP, soa, srm, trend

There has been something of a slow burn recently on a couple good blogs about SAP SRM 6.0....


August 23, 2007  6:45 PM

SAP CRM second to Oracle?



Posted by: JackDanahy
CRM, Oracle, SAP

Research firm Datamonitor's recent report on the CRM market pegs Oracle as number one, followed by SAP. Microsoft? Not so much. From


January 11, 2007  3:36 PM

SAP trends 2007, part two



Posted by: ITKE
analytics, CRM, erp, microsoft, netweaver, Oracle, SAP, trend

We recently asked veteran SAP guru Axel Angeli for his predictions of the major SAP trends in 2007. Now it's time to turn our attention to Mark Smith, CEO at Ventana Research, for his take on...


December 19, 2006  8:02 PM

CRM, the savior of jobless SAP pros?



Posted by: ITKE
abap, basis, career, CRM, job, SAP

Gartner recently released a report on how they predict the SAP CRM situation will play out in the year ahead. From news editor Jon Franke's

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December 8, 2006  3:06 PM

What SAP should improve — part 2



Posted by: ITKE
architect, CRM, SAP

As promised, here's part 2 of "What SAP should improve." Feel free to shoot us an email or comment below with your own experiences. If we get enough good ones, maybe we'll run this feature again.

Jolene Jonas,...


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