The Americas' SAP Users' Group and SAP are showcasing a joint benchmarking campaign designed to measure company successes and develop a roadmap to measure the ROI of SAP applications. I recently produced a podcast, that included an interview with Rod Masney, president of the Americas' SAP Users' Group. Masney discusses the benchmarking initiative, gives his views about the latest SAP issues and provides an overview about the user group's priorities over the next year.
Analysts say that not enough companies are measuring the ROI of their technology investments. It’s been very difficult to this point for SAP customers to find independent data to conduct benchmarking projects. AMR, Forrester, Gartner and other research firms provide data at a substantial cost. Although ASUG is working through SAP in this project, Masney said the data is fairly independent and is a good step in the right direction. The data is a result of surveys of participating ASUG member companies conducted by SAP.