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In a broad ranging interview, Andrew Nelson, CEO of SAP subsidiary TomorrowNow, discusses his firm's strategy as it broadens support to include Siebel customers and recent criticism from members of the Quest International User's Group.
Download the Andrew Nelson interview here: Nelson also discusses whether TomorrowNow outsources its support personnel, and how the SAP subsidiary intends to bolster staff as it adds Siebel customers to its growing list of support services.