Apr 13 2006 9:57AM GMT
James Smith, IT director of dishware and stemware maker Rosenthal USA discusses the challenges and potential pitfalls of an SAP implementation.
Download the podcast here: This week we also discuss the latest SAP news including where SAP stands in the business process management market and SAP's march down into the midmarket.
(1:00) SAP, Oracle playing catch-up with BPM technologies: Large software vendors are 12 to 18 months away from catching up to the established pure-play business process management vendors, according to an analyst with Gartner Inc.
(2:40) SAP to revamp midmarket strategy: SAP is rethinking its small and midmarket strategy in 2006, with plans to launch a new selling model for its partners, implement new pricing and focus on microvertical industries.
(3:25) Rosenthal IT Director James Smith: Smith discusses how a company should conduct a proper vendor selection process.
(5:51) Rosenthal's decision to choose SAP Business One was driven by its parent company, which has an SAP commitment.
(6:14) The best case scenario for software vendor selection and implementation, according to Smith.
(7:19) Third Wave Business Systems: Smith discusses why Rosenthal selected Third Wave, a reseller, as an implementation partner.
(7:39) What is it like dealing with a value added reseller (VAR)?
(9:44) Is it easy to identify troubled VARs?
(10:47) What is something you don't like about SAP Business One?
(11:16) Have you been through an upgrade?
(11:57) Business One is not built on NetWeaver. Why wasn't that a factor for Rosenthal?
(12:46) How do you negotiate with a VAR?
(13:56) Is there a problem with scope creep in small business projects?