"Through the end of 2008, 25% of CRM projects will be postponed or cancelled, according to Gartner. This rate of postponement and cancellation is largely a result of a CRM skill shortage — of consultants and systems integrators in particular — the Stamford, Conn.-based research firm says in a recent report."
Interesting stuff, especially in light of the lean times that seem to be more rule than exception in many areas of the SAP world today. There are plenty of ABAPers, Basis admins and consultants feeling the outsourcing pinch on one hand and the downward monetary pressure on the other. This probably won't change in the immediate future, so the question is should you consider a strategic move into the CRM space? And if so, what would that entail?
Certification is not necessarily the only route to go, according to SAP career guru Jon Reed. It's more a matter of whether your current job can be mapped to the necessary CRM skills. For the Basis folks out there, you may be interested in this post about the options for a Basis guy looking to get into CRM. Do you need knowledge of the SD module to make it in CRM? Nope, says Reed; it helps, just like certification does, but the right background is infinitely more important.
While the CRM route is by no means a universal path to SAP bliss, it may be worth a closer look. Check out Jon Reed's SAP career section to get a handle on how your current skillset may mesh with a CRM role, then visit the CRM topic section for the latest stories, tips and expert advice on SAP CRM.