After a dramatic morning keynote, which involved actor Gabriel Byrne narrating the evolution of technology with an eye towards the future, I sat down with Ryan Goodman, CEO of Centigon Solutions. You may also know him from his blog and his work with Xcelsius Gurus.
Goodman is a former BusinessObjects employee who left to start Centigon, which offers location intelligence geographic data visualization applications that companies can use with SAP BusinessObjects Dashboards (aka Xcelsius).
During our chat, Goodman noted a change that’s occurring in the marketplace regarding how both vendors and customers view dashboards. “For the first five years, vendors were telling customers what the dashboards were,” said Goodman. “Now customers are changing and telling vendors what they want.”
One of the main issues with this change is that communication is often lacking between the IT developers who create the dashboards and the business side who uses them. “Too many layers of abstractions between the stakeholders and developers cause dashboard projects to fail,” said Goodman. “Typically, companies treat dashboarding requirements like reporting requirements, but a dashboard requires closer collaboration between IT and business.”
As a result, he and Mico Yuk, Director, Sales and Business Development at Benchmarkers Business Intelligence, created dashboard methodologies to help companies overcome such pitfalls. They then “shared war stories” and created a list of seven steps to help companies successfully create dashboards with SAP BusinessObjects Dashboards.
If you are at SAPPHIRE NOW, you can catch Yuk’s and Goodman’s session “Xcelsius Gurus Dashboard Methodology 101 7 Proven Steps to successfully developing your SAP BusinessObjects Dashboard,” on Tuesday from 3:00 – 4:00 in room S322. For those not able to attend SAPPHIRE NOW, Goodman hinted that he and Yuk might pull together a version of the session for an Xcelsius Gurus webinar.