RTFM Education – Virtualization, VMware, Citrix

Aug 12 2008   9:34AM GMT

Licensing bug in Vi 3.5 Update 2 – A general system error occurred: Internal Error



Posted by: MikeLaverick
Tags:
vCenter

A number of readers have flagged up this error circulating the forums. It’s date related. Apparently, a Vi3 system can become unlicensed after an upgrade to U2…

http://communities.vmware.com/thread/162377?tstart=0

Starting this morning, we could not power on nor VMotion any of our Virtual Machines. The VI Client threw the error “A general system error occurred: Internal Error”.

Further digging lead us to messages like this one in /var/log/vmware/hostd.log, and the log file for any virtual machine we tried to power on or VMotion:

Aug 12 10:40:10.792: vmx| http://msg.License.product.expired This product has expired.
Aug 12 10:40:10.792: vmx| Be sure that your host machine’s date and time are set correctly.
Aug 12 10:40:10.792: vmx| There is a more recent version available at the VMware Web site: “
http://www.vmware.com/info?id=4“.

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