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	<title>Comments on: What is Post Implementation Review?</title>
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	<link>http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/</link>
	<description>Improvement in Quality never ends. There is always a scope of improvement in life...</description>
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	<item>
		<title>By: Qazx</title>
		<link>http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/comment-page-1/#comment-606</link>
		<dc:creator>Qazx</dc:creator>
		<pubDate>Tue, 20 Sep 2011 05:07:19 +0000</pubDate>
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		<description><![CDATA[This is very nice article. The article writing manner is very nice.
Regards, 
]]></description>
		<content:encoded><![CDATA[<p>This is very nice article. The article writing manner is very nice.<br />
Regards, </p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Qazx</title>
		<link>http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/comment-page-1/#comment-455</link>
		<dc:creator>Qazx</dc:creator>
		<pubDate>Thu, 04 Aug 2011 10:12:56 +0000</pubDate>
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		<description><![CDATA[Can anyone find take a picture of the text? I know it&#039;s short piece, but I can&#039;t find it anywhere. I just want to read it!
]]></description>
		<content:encoded><![CDATA[<p>Can anyone find take a picture of the text? I know it&#8217;s short piece, but I can&#8217;t find it anywhere. I just want to read it!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Mailer</title>
		<link>http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/comment-page-1/#comment-378</link>
		<dc:creator>Mailer</dc:creator>
		<pubDate>Sat, 09 Jul 2011 12:29:00 +0000</pubDate>
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		<description><![CDATA[You can purchase a two disk consumer level NAS device that is RAID ready but the knowledge factor comes and increases from such articles as yours! Thanks!]]></description>
		<content:encoded><![CDATA[<p>You can purchase a two disk consumer level NAS device that is RAID ready but the knowledge factor comes and increases from such articles as yours! Thanks!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Qazx</title>
		<link>http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/comment-page-1/#comment-343</link>
		<dc:creator>Qazx</dc:creator>
		<pubDate>Fri, 24 Jun 2011 06:29:31 +0000</pubDate>
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		<description><![CDATA[Thanks a lot for providing the detailed information ...I was looking for this information since very long..
]]></description>
		<content:encoded><![CDATA[<p>Thanks a lot for providing the detailed information &#8230;I was looking for this information since very long..</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Qazx</title>
		<link>http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/comment-page-1/#comment-340</link>
		<dc:creator>Qazx</dc:creator>
		<pubDate>Thu, 23 Jun 2011 13:26:56 +0000</pubDate>
		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/#comment-340</guid>
		<description><![CDATA[Very good article with important information. ]]></description>
		<content:encoded><![CDATA[<p>Very good article with important information. </p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Levis</title>
		<link>http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/comment-page-1/#comment-319</link>
		<dc:creator>Levis</dc:creator>
		<pubDate>Sat, 11 Jun 2011 06:15:24 +0000</pubDate>
		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/#comment-319</guid>
		<description><![CDATA[A very well written article indeed!. Thanks!!]]></description>
		<content:encoded><![CDATA[<p>A very well written article indeed!. Thanks!!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Mailer</title>
		<link>http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/comment-page-1/#comment-307</link>
		<dc:creator>Mailer</dc:creator>
		<pubDate>Tue, 31 May 2011 06:04:51 +0000</pubDate>
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		<description><![CDATA[Very good and informative post... thanks.]]></description>
		<content:encoded><![CDATA[<p>Very good and informative post&#8230; thanks.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Kummarsharma</title>
		<link>http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/comment-page-1/#comment-297</link>
		<dc:creator>Kummarsharma</dc:creator>
		<pubDate>Wed, 25 May 2011 06:08:20 +0000</pubDate>
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		<description><![CDATA[I am from India and my whole team regularly follow your blogs. Thanks to you and ITKE.]]></description>
		<content:encoded><![CDATA[<p>I am from India and my whole team regularly follow your blogs. Thanks to you and ITKE.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Mailer</title>
		<link>http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/comment-page-1/#comment-287</link>
		<dc:creator>Mailer</dc:creator>
		<pubDate>Thu, 19 May 2011 10:24:44 +0000</pubDate>
		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/#comment-287</guid>
		<description><![CDATA[Thanks to Google, where I searched for this topic and found your useful article. I have permanantly bookmarked this address for regular reference. Thanks a ton!]]></description>
		<content:encoded><![CDATA[<p>Thanks to Google, where I searched for this topic and found your useful article. I have permanantly bookmarked this address for regular reference. Thanks a ton!</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Hearmes</title>
		<link>http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/comment-page-1/#comment-284</link>
		<dc:creator>Hearmes</dc:creator>
		<pubDate>Thu, 19 May 2011 07:32:48 +0000</pubDate>
		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/#comment-284</guid>
		<description><![CDATA[This is an excellent post. Thanks]]></description>
		<content:encoded><![CDATA[<p>This is an excellent post. Thanks</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Hearmes</title>
		<link>http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/comment-page-1/#comment-283</link>
		<dc:creator>Hearmes</dc:creator>
		<pubDate>Thu, 19 May 2011 07:31:43 +0000</pubDate>
		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/#comment-283</guid>
		<description><![CDATA[An excellent post. keep it up. Thanks...]]></description>
		<content:encoded><![CDATA[<p>An excellent post. keep it up. Thanks&#8230;</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Mailer</title>
		<link>http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/comment-page-1/#comment-280</link>
		<dc:creator>Mailer</dc:creator>
		<pubDate>Wed, 18 May 2011 11:21:29 +0000</pubDate>
		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/#comment-280</guid>
		<description><![CDATA[Well today I get a call from a client, she has been having these issues. These articles are helping me a lot to manage such issues.]]></description>
		<content:encoded><![CDATA[<p>Well today I get a call from a client, she has been having these issues. These articles are helping me a lot to manage such issues.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Jgreen48</title>
		<link>http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/comment-page-1/#comment-274</link>
		<dc:creator>Jgreen48</dc:creator>
		<pubDate>Mon, 16 May 2011 06:29:16 +0000</pubDate>
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		<description><![CDATA[Took me time to read all the comments, but I really enjoyed the article. It proved to be very useful to me and I am sure to all the commenters here! It’s always nice when you can not only be informed, but also entertained! I’m sure you had joy writing this article.]]></description>
		<content:encoded><![CDATA[<p>Took me time to read all the comments, but I really enjoyed the article. It proved to be very useful to me and I am sure to all the commenters here! It’s always nice when you can not only be informed, but also entertained! I’m sure you had joy writing this article.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Kljdsfjdsklf</title>
		<link>http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/comment-page-1/#comment-265</link>
		<dc:creator>Kljdsfjdsklf</dc:creator>
		<pubDate>Tue, 10 May 2011 08:06:08 +0000</pubDate>
		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/#comment-265</guid>
		<description><![CDATA[Thanks for sharing the informative post.
Regards.
]]></description>
		<content:encoded><![CDATA[<p>Thanks for sharing the informative post.<br />
Regards.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: Jaideep</title>
		<link>http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/comment-page-1/#comment-24</link>
		<dc:creator>Jaideep</dc:creator>
		<pubDate>Thu, 28 May 2009 07:41:56 +0000</pubDate>
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		<description><![CDATA[Thanks Robin, I would agree with you in most of the part – yes post implementation review conducted after a certain period from project sign off can be termed as “post mortem” and a way to record “lessons learnt”. When we do some cash deposits or withdrawals or cheque deposits in our bank account – do we call the pass book entry as “post mortem”. If we look at it from a different perspective – can we term post implementation review as a reconciliation process for next projects. Improvement is a never dying process and these are some ways of identifying what improvements are required.

Definitely if the lessons learnt is just a photocopy or copy-paste process in all projects (i.e. just a formality), it clearly shows that the document is being filled for acquiring or sustaining a certification and not in real sense of improvement in the organization.]]></description>
		<content:encoded><![CDATA[<p>Thanks Robin, I would agree with you in most of the part – yes post implementation review conducted after a certain period from project sign off can be termed as “post mortem” and a way to record “lessons learnt”. When we do some cash deposits or withdrawals or cheque deposits in our bank account – do we call the pass book entry as “post mortem”. If we look at it from a different perspective – can we term post implementation review as a reconciliation process for next projects. Improvement is a never dying process and these are some ways of identifying what improvements are required.</p>
<p>Definitely if the lessons learnt is just a photocopy or copy-paste process in all projects (i.e. just a formality), it clearly shows that the document is being filled for acquiring or sustaining a certification and not in real sense of improvement in the organization.</p>
]]></content:encoded>
	</item>
	<item>
		<title>By: RobinGoldsmith</title>
		<link>http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/comment-page-1/#comment-23</link>
		<dc:creator>RobinGoldsmith</dc:creator>
		<pubDate>Tue, 26 May 2009 14:44:30 +0000</pubDate>
		<guid isPermaLink="false">http://itknowledgeexchange.techtarget.com/quality-assurance/what-is-post-implementation-review/#comment-23</guid>
		<description><![CDATA[While I agree customers/users/stakeholders indeed should and do assess success of a system after its implementation, I believe the term “post-implementation review” (which often also is called the unfortunate term, “post mortems”) more commonly refers to an improvement-oriented analysis by the project team (which may include various users, customers, and stakeholders as well) to identify “lessons learned” what went well, what went poorly, and ways to improve each the next project.  

In practice, this commonly-performed, typically final, step in the project management life cycle too often fails to provide its potential value because the lessons learned aren’t actually learned and thus aren’t applied.  Consequently, in my experience, most organizations’ post-implementation review lessons learned could be produced on a photocopier.  That is, because the improvements are never implemented, post-implementation reviews tend to produce the same lessons learned project after project.]]></description>
		<content:encoded><![CDATA[<p>While I agree customers/users/stakeholders indeed should and do assess success of a system after its implementation, I believe the term “post-implementation review” (which often also is called the unfortunate term, “post mortems”) more commonly refers to an improvement-oriented analysis by the project team (which may include various users, customers, and stakeholders as well) to identify “lessons learned” what went well, what went poorly, and ways to improve each the next project.  </p>
<p>In practice, this commonly-performed, typically final, step in the project management life cycle too often fails to provide its potential value because the lessons learned aren’t actually learned and thus aren’t applied.  Consequently, in my experience, most organizations’ post-implementation review lessons learned could be produced on a photocopier.  That is, because the improvements are never implemented, post-implementation reviews tend to produce the same lessons learned project after project.</p>
]]></content:encoded>
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