project metrics

May 4 2009   9:40AM GMT

Roles of Vendor and Customer Project Managers to avoid Project Overrun

Posted by: Jaideep
Project Management, Software Project, project organization, project sign-off, project completion, project overrun, project failure, project time, project revenue, project approach, project metrics, project progress, Project Plan

Project management is a joint effort of vendor and customer teams. Project Organization members have to play their respective roles timely and religiously to get the best of the results. Both have to go hand in hand right from the start of the project till end and even beyond. The relationship does not end with the successful completion of the project. Rather a new journey starts with the project sign-off. The baby borne by the vendor team with the help customer team changes the hands with the project sign-off. If these responsibilities are not well understood well in advance, it may lead to overrun and may end to the total failure. To avoid a project overrun the vendor and the customer have to trigger the alarm well in advance as soon as they sense a sign of overrun arising out of any reason.

At Vendor end the core responsibility of project manager is to train the customer project manager in project management so that customer project manager takes the lead in project and ensures that there is no overrun in terms of time and revenues.

At Customer end the customer Project Manager has to be pro-active in his approach to escalate the matter to his top management in case he feels in advance that project is going to overrun (with reasons identified and agreed upon mutually). Some suitable metrics can be used as project plan to trace the progress of the project in accordance with the project plan.

Mar 9 2009   10:28AM GMT

20 points for organizational self evaluation to check where it stands in Software Project Management

Posted by: Jaideep
1. organizational self evaluation, software project management, Project Management Methodology, project metrics, customer expectations, organizational goals, continuous improvement, software development, software testing, software bug, product release, process integration, project management evaluation checklist, customer feedback, customer request, innovation process, software implementation, project implementation, post implementation, project manager, project team, roles and responsibilities, on-site project, off-site project, project overrun, Risk analysis, Risk Plan, empowerment, Code repository, test case repository

1. Does a formal Project Management Methodology exist in your organization?
2. Are you using some metrics to check if this is the right methodology?
3. What is the degree of improvement required in your current methodology to meet your customer expectations?
4. What are your organization’s primary and secondary goals?
5. Do you agree that there is always a scope for continuous improvement in everything we do – be it process, method or skills?
6. Do you agree that a product developed without any pre-defined procedure has varying chances of success?
7. Do you have a culture of performing development and testing as separate activities?
8. Do you assure a bug-free product at the time of its release?
9. Do you see all your processes integrated going hand in hand?
10. Do you get your payments from customer in time?
11. Do you have a process to capture customer feedback and request?
12. Do you have an innovation process in place?
13. Do you have a post implementation review in place?
14. Are your project managers and their teams aware of their roles and responsibilities – on-site and off-site?
15. Do you have project overruns often?
16. Do you have a risk analysis and planning process in place?
17. Are your employees delighted in doing whatever they are asked for?
18. Do you have empowerment process in place?
19. Are you certain about success in your projects or is it by chance/ by luck?
20. Do you have a repository of code, test cases etc. for re-use?

Feb 9 2009   9:55AM GMT

Mr. PM, what metrics you use for measuring “Task Completion”

Posted by: Jaideep
Software Project, Project Management, project manager, PM, project metrics, Project Status, project completion, project task, project progress, developer, programmer, coder, coding, Development, programming

It is not important what metrics you (the project manager) use, because unless and until you understand the meaning of “task” and “task completion”, you can’t get into the mode of monitoring and measuring it. The progress (or completion) project as a whole is measurable only if it is broken into pieces termed as “tasks”. Based on your resources you can allocate different tasks to different developers/ technical guys. But again the questions arise are – “what do you want to measure?” and on top of it, “do you really want to measure?”. If the answer is “yes” for the second question, then you will start thinking about “how to measure?”.

Metrics or method of measuring is not critical, it is the “what” that matters most here. So when you break up your software project into tasks, those should be measurable and the person doing it has to be accountable for it. Before making your programmer (or the technical person) accountable for a task, you have to evaluate – “is (s)he is fit for the task being assigned?”.

Your method of measurement will decide the clarity of progress of project to you, your team, the management and to the customer. Don’t accept a report from your subordinate declaring a task as completed unless you yourself are convinced. For your conviction you can get it checked by another coder, technical person or quality person, or you can check on your own, depending on the criticality of the task. Since you are going to report to management and the customer about completion of a task, it is important to confirm beforehand.

Transparency about the project progress is as important as the authenticity to both – the management and the customer.

Integrity of task completed is another measure that you have to take into account for your project completion.