Quality Assurance and Project Management:

project management


September 25, 2009  10:00 AM

What is the ‘unit to measure’ your project progress?



Posted by: Jaideep Khanduja
Development, implementation, live run, project closure, project execution, project feedback, project initiation, project management, project milestone, project phase, Project Planning, project progress, project task, project team, QC, sign-off, Software Project, test report, testing, UAT

A project starts with initiation phase and ends up with project closure report. Then afterwards there is post project feedback (after a considerable amount of time given to the customer to get conversant with the product) and warranty support followed by support contracts over a period of time. ...

September 23, 2009  10:00 AM

Quality of documents says it all about the health of the project



Posted by: Jaideep Khanduja
business analyst, coder, programmer, project management, project manager, quality, Software Project, tester

A software project has to undergo various stages before reaching the final stage of customer sign off. At each stage of the project there are certain set of documents that are maintained by the project team for internal or external purposes. These documents are prepared by various team members...


September 22, 2009  10:00 AM

Why is Change opposed?



Posted by: Jaideep Khanduja
change management, coder, programmer, project management, project manager, tester

A coder or programmer when told that he is not writing his code, by way of presenting him with a list of bugs, he is being told to CHANGE. A tester when is told by his superior that he lacks business depth for testing the product, he is being told to CHANGE. A project manger when told that he...


September 11, 2009  10:00 AM

10 innovative ways to become a “lousy” project manager



Posted by: Jaideep Khanduja
project management, project manager

Project Management is not simple. It requires lot of skills (and learning and experience) to become a good project manager. A good project manager is the one who plans and executes well – all the stages of a project. Finally if project finishes in time with a SMILE ON CUSTOMER FACE, the project...


September 9, 2009  10:00 AM

How do you do your project sizing?



Posted by: Jaideep Khanduja
business application, project management, software product, Software Project, UAT

Next month is a marriage in your close relation. You plan to buy an expensive suit length and get it stitched by the best tailor in the city. You buy the best cloth, go to the best tailor, he takes your measurement and gives you a trial date suitable to you. You go on that date, find minor or no...


September 7, 2009  11:00 AM

Top 5 reasons of Project Manager getting fired



Posted by: Jaideep Khanduja
business knowledge, customer feedback, customer meeting, product meeting, project failure, project feedback, project management, project manager, project meeting, project team, software product, Software Project, team feedback, team member, technical depth, technical knowledge

Project Failure: First failure will downgrade the level of next project to be given to the project manager. Not only this, but it will also trigger hidden cameras in the organization that start monitoring each and every step of project manager. These hidden cameras could be top management or some...


September 1, 2009  10:00 AM

The 80-20 rule for Developers



Posted by: Jaideep Khanduja
80/20 rule, Bug, bug-free, project management, software, Software application, software coding, Software developer, Software Project

The 80-20 Rule or most commonly known as “Pareto Principle” was first formulated by the famous Italian economist Vilfredo Pareto in 1895. The principle was named after him and still holds good almost in all the aspects of life. Vilfredo Pareto found that 80% of Italy’s wealth was with 20% of...


August 21, 2009  10:00 AM

An IT guy posted a question on LI… regarding software project development and testing…



Posted by: Jaideep Khanduja
outsourcing, Project Development, project management, Software Project, software project management, software testing, testing

On LinkedIn an IT projects guy posted a question about plus and minus of outsourcing software testing for his software project. After getting 12 replies from various experts he posted his intention behind this question. The intention was to outsource development and testing to two different vendors...


August 14, 2009  10:00 AM

Six indicators for a project manager – of their downfall (or failure) in project management



Posted by: Jaideep Khanduja
Bug, project management, project manager, quality, reliability, Software Project, software quality, testing

If you, as a project manager, are fond of thunderstorms, volcano eruptions, etc. it is ok howsoever you drive a project. Otherwise look below at six indicators mentioned below. Even if one of the reason prevails in your project’s lifecycle, manage it, get rid of it, immediately, before a small...


August 3, 2009  10:00 AM

Ten golden rules for Project Management Standards – evolution to adherence



Posted by: Jaideep Khanduja
project management, project management standard, Software Project, software project management

1. Evolve, develop and freeze standards. 2. Keep a breathing space by not developing too rigid standards. 3. Live with open mind. Always be open for change in standards, if it is for improvement, and if it makes sense. 4. Let everyone involved in the projects have the same drink at the cocktail....


July 20, 2009  10:00 AM

Responsibility of a tester – a different perspective



Posted by: Jaideep Khanduja
bugs report, code writing, coding, customer requirement, developer, Development, development team, product quality, project management, QC, quality, software product, Software Project, software quality, test case, test report, tester, testing report

The responsibility of a tester is to ensure the peace of mind of the end users who are going to use the software product. Another target should be to safeguard customer's investment in the product. In order to discharge this responsibility, the tester should focus all his skills on understanding...


July 17, 2009  10:00 AM

Why hit the people? Hit the process if there is a failure in a software project



Posted by: Jaideep Khanduja
business analyst, developer, development team, HR, implementation team, people management, product, product build, project management, project manager, project team, Q-tag, QA, QC, quality, quality building, quality culture, Software Project, stakeholder, testing team

People are not wrong, processes are. People in an organization do what they are told to do. Organizations who hit on people at the time of failure are not doing the right thing. It is the process that is to be blamed not the person with Q-tag. As long as quality is considered to be the child of...


July 15, 2009  10:00 AM

Who owns the Q-Tag in a software development company?



Posted by: Jaideep Khanduja
Bug, bugs report, business analyst, development team, implementation team, product approval, project implementation, project management, project management framework, project methodology, project team, Q-tag, QA, QC, Quality-tag, re-testing, software build, software implementation, Software Project, stakeholder, team, test report, testing, testing team

In any software development and implementation company there is always a need of quality assurance and quality control people who own the responsibility of setting the right methodology and framework for development and implementation (QA), bugs identification and product approval (QC). Usually...


July 10, 2009  10:00 AM

If you don’t change with the ‘Change’ you get [ex][change]d



Posted by: Jaideep Khanduja
business requirement, change management, customer requirement, development phase, product delay, product launch, project management, project phase, project timelines, software, software build, software development, Software Project, software testing, test phase, testing

In my June 15 2009 post – “Do’s (+) and Don’ts (X) in Project Management”...


July 8, 2009  10:00 AM

The life of a Project Manager in a Software Project



Posted by: Jaideep Khanduja
Project Development, project implementation, project management, project manager, project monitoring, Project Plan, Project Planning, project team, software development planning, software product, Software Project

At the birth (inception) of a new software project the project manager is puzzled and confused just trying to gather and understand customer requirements. He starts like a wanderer in the dark islands of customer for collecting various requirements and understanding their business norms. The moment...


July 2, 2009  10:00 AM

Fifteen Checkpoints for project managers – if your commitment towards project merely a Pretence?



Posted by: Jaideep Khanduja
checkpoints, commitment, pretence, project management, project manager, Software Project, stakeholder

You, as a project manager are most crucial factor of a project being the key driver. Your commitment matters most as it can do any wonders. Your real commitment can put fire in your team member’s belly to run the project full swing. But if your commitment is merely Pretence, it can wipe off the...


June 29, 2009  10:00 AM

Outsource in a software project without losing control over it



Posted by: Jaideep Khanduja
documentation, handholding, outsourcing, post implementation, project component, project control, project execution, project implementation, project management, project offload, project outsource, project phase, Project Planning, requirement analysis, requirement freezing, requirement gathering, software design, software development, Software Project, software testing, training

We learnt in earlier two posts about the strategic decision of a management to outsource a complete project or part(s) of a project depending on certain factors, and the factors respectively. In this post let us see at the various components of a project that are most widely outsourced or otherwise...


June 25, 2009  10:00 AM

Five Reasons of outsourcing



Posted by: Jaideep Khanduja
offloading, project management, project outsourcing, Software Project, stakeholder, third party

Outsourcing is neither bad nor good. It is a strategic decision based on certain parameters taken by an organization to offload some projects or part of a project to a third party. Offloading certainly comes with many boons and many banes. Offloading should be managed very carefully as the project...


June 22, 2009  10:00 AM

Role of Vendor and Customer in managing User Manuals



Posted by: Jaideep Khanduja
build phase, project management, project manager, project phase, project quality, project team, project walkthrough, quality, Software Project, stakeholder, User Manual

As already has been discussed, User Manuals play a crucial role in any software project and are the solid bonding between product, users, customer management and vendor project team. The stronger this bond is the more comfortable and happy each stakeholder will be. Each player has to play a crucial...


June 19, 2009  10:00 AM

Six Pack User Manual – how to build



Posted by: Jaideep Khanduja
FAQ, project management, quality, Software Project, User Management, User Manual

Six major key points that should be kept in mind while preparing User Manuals can be as listed below: 1. Simple – Never expect your product users to be as knowledgeable about your product as you are. Remember when you first time tried working on this product, how ignorant or untrained you...


June 15, 2009  10:00 AM

Do’s (+) and Don’ts (X) in Project Management



Posted by: Jaideep Khanduja
change management, employee engagement, Employee retention, employee satisfaction, opportunity to grow, project management, resistance to change, Software Project

  • + Do X Don’t + Single constant in business is Change X Single constant in business is resistance to change + Change means shifting to a better comfort zone X Change means shifting away from comfort zone + Recruit well in advance before the project start time X ...


  • June 12, 2009  10:00 AM

    Ten symptoms to know if your project is infected with influenza A (H1N1)



    Posted by: Jaideep Khanduja
    project management, project manager, project performance, software development, Software Project, software quality

    10. When you start getting increased number of bugs as compared to earlier releases 9. When your developers stop thinking about quality in code 8. When bugs pass through QC unnoticed 7. When you stop acknowledging quality efforts and start giving more importance to speed and volume of...


    June 10, 2009  10:00 AM

    Ten Reasons of getting into pitfall of leaving a scope of software development at customer site



    Posted by: Jaideep Khanduja
    business analysis, business analyst, business requirement study, change management, developer, implementation phase, implementer, key user, project director, project management, project manager, project organization, project phase, project sponsor, requirement analysis, requirement gathering, Software Project, technical lead

    In the previous post we learnt what all could a software project could lead to in presence of higher scope of software development at customer site during implementation phase. Let us see what all factors are responsible of insufficient requirement gathering during business study phase of a...


    June 8, 2009  10:00 AM

    Five pitfalls if you are leaving a scope of software development at customer site



    Posted by: Jaideep Khanduja
    functional lead, on-site development, project completion, project delay, project implementation, project management, project organization, project quality, project team, QC, quality, software development, software implementation, Software Project, software quality, technical lead, tester, testing

    Ideally, in a software project, for an offshore customer, the requirement gathering phase should be given an extra care to understand to a maximum extent so that the product developed and tested when ready for implementation at customer site requires no development. Practically, it is very...


    June 5, 2009  10:00 AM

    Five guidelines for customer project team while filling Post Implementation Review form



    Posted by: Jaideep Khanduja
    post implementation review, project management, Software Project

    The Post implementation review is usually filled collectively by customer project team and signed by the project sponsor, who is usually one of the senior members of management. This form is to be submitted back to vendor (after filling) to serve the purpose of – sharing experience, product...


    June 3, 2009  10:00 AM

    How to prepare for Post Project Implementation Review?



    Posted by: Jaideep Khanduja
    post implementation review, project closure, project completion, project feedback, project management, project manager, project sign-off, software implementation, Software Project

    Both vendor and customer have to understand that the real journey of a product starts only after a successful implementation of software at customer site. The challenges get a new meaning once the project team leaves the customer site after project sign-off. Both the managements can celebrate the...


    May 29, 2009  10:00 AM

    Post Implementation Review – When, ldeally?



    Posted by: Jaideep Khanduja
    post implementation, post implementation review, product performance, project acceptance, project board, project closure, project management, project sign-off, software implementation, software performance, Software Project

    When is to perform a post implementation review? A witty answer could be – obviously after implementation. Ha! Definitely a successful closure of implementation could declare a project closure with a formal project acceptance report or project sign off. So shall we have a post implementation...


    May 27, 2009  10:00 AM

    Post Implementation Review – Why required?



    Posted by: Jaideep Khanduja
    end user, implementation team, post implementation review, project implementation, project knowledge, project lerning, project management, project training, software features, software functionality, software performance, Software Project

    A successful implementation does not ensure the completion of project. The reality starts when the implementation team has gone back and users have started using the project in full swing with the help of training material, learning, knowledge and product. The health of users in respect of using...


    May 25, 2009  10:00 AM

    What is Post Implementation Review?



    Posted by: Jaideep Khanduja
    implementation team, post implementation review, project implementation, project management, project sign-off

    A Post implementation review is conducted after a substantial period from implementation sign-off. This review is to ascertain customer management’s and users’ experience on product in absence of product implementation team. The product has been implemented successfully and the team is gone....


    May 22, 2009  10:00 AM

    5 reasons of top level customer expectations missing in requirement study document



    Posted by: Jaideep Khanduja
    business requirement, organization level requirement, project management, project phase, requirement study, requirement study document, Software Project, Top level expectations, top management, user level requirement

    As stated in previous two blogs, top level expectations gathering is very crucial during the business study and requirement gathering phase. And respectively I mentioned how vendor and customer can be careful (and should be) about that. Although it is rare and unexpected, but there are instances...


    May 18, 2009  10:00 AM

    Vendor’s role in involving customer top management while requirement gathering phase



    Posted by: Jaideep Khanduja
    business study, customer, customer expectations, end user, process owner, project completion, project management, project stakeholders, requirement gathering, software development, software product, Software Project, Software Project Lifecycle, Software vendor, top level requirement, top management, user level requirement

    The most critical stage in software project lifecycle is business study and requirement gathering. Vendor has to be very cautious and careful in understanding all levels expectations from the product they are going to build for the customer. Skipping top level at this stage could be disastrous for...


    May 15, 2009  10:10 AM

    How to manage Change Management – in terms of scope of the project



    Posted by: Jaideep Khanduja
    change management, project aspect, project location, project management, project manager, Project Plan, project progress, project role, project schedule, project scope, project study, Software Project

    Scope defined and decided upon initially by vendor and customer mutually has a large impact on timeline, progress and success of a project. A change in scope at a later stage may call for a big impact on project schedule and progress. Let us see the roles of vendor and customer respectively in this...


    May 13, 2009  9:35 AM

    SIGNificance of Sign-offs at appropriate stages



    Posted by: Jaideep Khanduja
    project achievements, project customer, Project Lifecycle, project management, project manager, project milestones, project sign-off, project stages, project stakeholders, project vendor, Software Project

    Sign-off at various stages has a significant importance during project lifecycle. Everyday sign-off can be a headache for customer, no sign-off can cause headache for vendor, so there has to be a balance of sign-offs of milestones, achievements and stages of project so that the sanctity of...


    May 11, 2009  10:12 AM

    Two aspects in Change Management in Software Project



    Posted by: Jaideep Khanduja
    business critical change, business requirements, Business Rules, business study, change management, customer management, customer requirements, project cycle, Project Development, project implementation, project management, project manager, project team, software development, software implementation, Software Project, software requirements

    Change management is a subset of project management. In any software project change is to be managed during the whole cycle of development and implementation. Requirements once specified by customer at the business requirements study phase does not mean that there will be no change in requirements...


    May 8, 2009  10:09 AM

    Change Management in terms of people – how to manage during a project



    Posted by: Jaideep Khanduja
    change management, manpower management, project guidelines, Project Lifecycle, project management, project stages, Risk Management, risk mitigation, Risk Plan, Software Project

    Although it can not be avoided in real life scenario and that is why there is a risk plan and risk management to avoid such circumstances. But still a lot can be done to atleast minimize the risk and thereby mitigation. Vendor - Management has to ensure the bare minimum changes (preferably NO...


    May 6, 2009  9:59 AM

    Project Management Practices – whose call – vendor or customer



    Posted by: Jaideep Khanduja
    best practices, project management, project management practices, project manager, project standards, quality management, Software Project

    Project initiation starts with the marriage of vendor and customer to produce the desired software product. The desire comes from customer, with a promise from vendor to deliver the desired product. The time and investment (in terms of people, equipments, and expenses) calls for a superior quality...


    May 4, 2009  9:40 AM

    Roles of Vendor and Customer Project Managers to avoid Project Overrun



    Posted by: Jaideep Khanduja
    project approach, project completion, project failure, project management, project metrics, project organization, project overrun, Project Plan, project progress, project revenue, project sign-off, project time, Software Project

    Project management is a joint effort of vendor and customer teams. Project Organization members have to play their respective roles timely and religiously to get the best of the results. Both have to go hand in hand right from the start of the project till end and even beyond. The relationship does...


    April 27, 2009  10:06 AM

    Project Overrun – what is crucial – time, money or both?



    Posted by: Jaideep Khanduja
    domestic project, overseas project, project implementation, project management, project manager, project monitoring, project organization, project overrun, Project Plan, Project Planning, software implementation, Software Project

    A classic scenario happened in an organization recently as told to me by a project manager of that organization engaged in software development and implementations. It is related to project overrun. A new project started with a set of requirements from a customer for development and...


    April 24, 2009  10:06 AM

    5 ways to control project overrun



    Posted by: Jaideep Khanduja
    customer engagement, management involvement, project closure, project cost, project management, project momentum, project organization, Project Plan, Project Planning, project sign-off, project time, project training, project velocity, Software Project

    Project overrun is simply a project crossing its boundaries set by the organization. These boundaries may vary from organization to organization depending on how they blindly or how over-extensively (both extremes) they want to look at it. 5 ways to control project overrun could be:

  • 1....


  • April 22, 2009  9:51 AM

    5 myths about Project Overrun



    Posted by: Jaideep Khanduja
    customer requirements, project acceptance, project closure, project cost, project management, project manpower management, project organization, project overrun, Project Plan, Project Planning, project timeframe, project timeline, Software Project, software requirements

    All projects are prone to overrun. An overrun acceptance is directly proportional to an organization’s fault absorption capacity. Accordingly the definition of overrun is framed to demonstrate an overrun project as rightly completed project. 5 myths about Project Overrun could be:

  • 5....


  • April 20, 2009  10:05 AM

    Role of customer project manager at customer site during implementation stage



    Posted by: Jaideep Khanduja
    business need, business study, implementation phase, implementation plan, implementation process, post implementation, process owner, project closure, project failure, project implementation, project lead, project management, project manager, project ownership, project sign-off, project success, project team, reconciliation, Risk Management, Risk Plan, software training, transaction entry, UAT

    The customer project manager has to take the lead and ownership of product as soon as it is launched at customer site for implementation. The UAT, training and implementation process can only be effective in case customer project team gets fully involved into each and every activity of the...


    April 17, 2009  10:03 AM

    Role of vendor project manager at customer site during implementation stage



    Posted by: Jaideep Khanduja
    implementation plan, project implementation, project lead, project management, project manager, project team, Risk Management, Risk Plan, software implementation

    The vendor project manager has to work as a consultant to the customer project manager rather than taking the full command at customer site during implementation phase. From vendor side, it is the responsibility of the project manager to highlight the risks (in terms of user’s availability,...


    April 16, 2009  9:40 AM

    Responsibilities of project manager during project implementation phase



    Posted by: Jaideep Khanduja
    implementation plan, project closure, project lead, project management, project manager, project team, software acceptance, software implementation, Software Project

    Project managers (the customer end and the vendor end) have to work hand in hand during the implementation stage of a software project happening at customer site. The key responsibility of both the project managers working on the project is to ensure successful implementation and project...


    April 13, 2009  10:01 AM

    Project Manager’s vision has to be perfect 6/6 for project implementation



    Posted by: Jaideep Khanduja
    project implementation, Project Lifecycle, project management, project manager, software development, software implementation, Software Project, software testing

    No project manager can claim there was not a single problem in any of his projects. But then he is to tackle them. To tackle them he should be aware of them. To be aware of them, he has to have an ability to foresee them than to overlook them. The earlier he envisages those problems, the more time...


    April 10, 2009  9:59 AM

    Application developed, tested and built well does not ensure successful implementation



    Posted by: Jaideep Khanduja
    Application development, application implementation, application readiness, post implementation, project director, project management, project manager, project sponsor, project vision, software development, software implementation, software project manager, software testing, stakeholder, successful implementation

    It is not only the project manager but all stakeholders who get affected by the project over-run or failure. It could happen due to any reasons. One of the major reasons that have emerged is the lack of vision of the project manager, project sponsors, project directors and other stakeholders to...


    March 23, 2009  10:30 AM

    20 most powerful and Smart weapons for Project Manager to Lead in Recession Period



    Posted by: Jaideep Khanduja
    ascending approach, best result, brainstorming, cornerstone, experience, innovation, knowledge, linchpin, organizational interest, product and quality, product knowledge, product quality, project management, project manager, Project Plan, project team, QA, QC, quality, quality dependence, quality issue, quality manager, quality strength, recession, scarcity of business, smart weapon, software business, software organization, Software Project, software team, team culture, team management, thinking, win-win situation, wisdom

    Due to recession, there is scarcity of business and projects for software organizations. In such a situation, the projects in hand (and the forthcoming ones) have to be handled very carefully for a win-win situation. To attain that, there are certain smart weapons that a project manager needs to be...


    March 20, 2009  10:42 AM

    How to manage new entrant in a project team



    Posted by: Jaideep Khanduja
    project management, project manager, Software Project, software team, team leader, team management

    A new entrant at any level should never be burdened (leave aside “overburdened”), and an ample time should be given to him to prepare himself for the forthcoming project(s). If already there is a load of work, the minimum should fall on the new entrant, rest should be shared among the existing...


    March 18, 2009  10:37 AM

    Don’t create panic when team momentum is at bottom of the graph



    Posted by: Jaideep Khanduja
    implementation phase, Project Initiation phase, project management, Software Project, software team, Team momentum

    Usually during the period between first project close-out and next project initiation, most of the team members of project have not much to perform except utilizing their time in non-visible activities. This could include personal web browsing, social sites, pending emails, thinking about...


    March 16, 2009  11:07 AM

    A wonderful powerhouse gifted to a project manager – his Team



    Posted by: Jaideep Khanduja
    Database architectures, developer, functional consultant, module leader, programmer, project management, project manager, project team project leader, system designer, team performance, technical consultant, tester

    All project managers depend on their teams working on the project and in turn the persons who form the team. Teams could comprise of project leader, module leaders, functional consultants, technical consultants, database architecture, system designers, developers, programmers, testers etc. To keep...


    March 13, 2009  10:07 AM

    7 mandates for Customer Organization on Software Project “Ownership”



    Posted by: Jaideep Khanduja
    1. Software Project Ownership, business practices, Business Rules, implementation, implementation phase, Key users, project close-out, project initiation, project management, project manager, project milestones, Project Plan, requirement freezing, Software Project, specifications finalization, statutory requirements, UAT

    In software project there are two key agencies involved – customer and vendor. Both have to own equal responsibility in managing, monitoring and completing it successfully. In my earlier blog I have mentioned 6 mandates for Vendor Organization on Software Project Ownership. Here I would like to...