Quality Assurance and Project Management:


October 16, 2009  10:00 AM

Five Tips for a project manager for driving (and completing) a Project successfully

Posted by: Jaideep Khanduja
Project, project management, project manager, project team, software, Software Project

Involve all stakeholders throughout: This does not mean that all people involved in the project have to keep them available full-time during the project but it means that the knowledge about the project, project progress, shortcomings, bottlenecks etc. should be continuously shared...

October 14, 2009  10:00 AM

20 gems for project managers

Posted by: Jaideep Khanduja
Bug, bug report, coder, coding, developer, Development, programmer, programming, project manager, quality, quality control, software, Software Project, technical knowledge, tester, testing

1. A project manager is always right 2. Quality is seriously maintained by developers while developing software 3. A separate set of people (quality control or testers) is not required to take care of the software produced or developed 4. Testers don’t do any substantial value addition in...

October 12, 2009  10:00 AM

What customer type you are?

Posted by: Jaideep Khanduja
business requirement, change management, code, customer requirement, software, software implementation, software product, Software Project

One customer type focuses on current requirement, rightly built, with more flexibility towards the business requirements built-in in the database rather than in the code. They believe that if the software meets their current requirements well, the future requirements will be built in at the need of...

October 9, 2009  1:17 PM

What sort of driver are you?

Posted by: Jaideep Khanduja
customer requirement, product quality, Project Development, project implementation, project management, project manager, project stage, quality, software delivery, Software Project, software quality

I have seen different type of drivers on road: some drive very fast violating all rules and regulations to reach the destination. Can this attitude work in software development and delivery? I don’t think so, if the project manager is more worried about reaching the implementation stage without...

October 9, 2009  6:29 AM

Project Lifecycle – 2012

Posted by: Jaideep Khanduja
developer, implementation, Project Lifecycle, project phase, project team, software development, software product, Software Project, software testing, tester

Phase I: There is nothing called ‘off the shelf” product. It is all ‘made-to-fit’ technique. You specify your requirements and that too at a broader level. For micro level leave a red-mark at areas that need to be looked into at the time of building of software. The more red-marks will mean...

October 5, 2009  10:36 AM

Yu-ai = developer-tester

Posted by: Jaideep Khanduja
developer, Development, programming, project management, Software Project, tester, testing

Yu-ai in Japanese means fraternity means people engaged in a particular occupation. It corresponds to "you and I" in English. Any software project does not shape well without the exhaustive contributions of developers and testers engaged in that project. Both communities are singular pieces of a...

September 30, 2009  10:00 AM

Load Modeling in performance testing

Posted by: Jaideep Khanduja
application performance, load modeling, load testing, performance testing, project management, quality assurance, Software application, top management

Load modeling is the first phase of the performance testing in which certain specific tasks are performed such as conducting performance requirement gathering workshop: This usually is conducted with the top level management to understand their perception regarding number of users, critical...

September 29, 2009  11:00 AM

Can you do without Progressive approach in Performance Testing

Posted by: Jaideep Khanduja
application module, application server, application workflow, batch processing, bottleneck, bottleneck identification, incremental approach, load test, load testing, multiple logins, multiple sessions, multiple users, performance test, performance testing, processing, Progressive approach, quality control, report, Software application, testing

No. I don’t think so. If you have to identify the bottlenecks in your newly built software application, you are bound to adhere to this approach. Use a progressive bottleneck identification approach for performance testing of the application. The testing approach should be to apply holistic load...

September 25, 2009  10:00 AM

What is the ‘unit to measure’ your project progress?

Posted by: Jaideep Khanduja
Development, implementation, live run, project closure, project execution, project feedback, project initiation, project management, project milestone, project phase, Project Planning, project progress, project task, project team, QC, quality control, sign-off, Software Project, test report, testing, UAT

A project starts with initiation phase and ends up with project closure report. Then afterwards there is post project feedback (after a considerable amount of time given to the customer to get conversant with the product) and warranty support followed by support contracts over a period of time. ...

September 23, 2009  10:00 AM

Quality of documents says it all about the health of the project

Posted by: Jaideep Khanduja
business analyst, coder, programmer, project management, project manager, quality, Software Project, tester

A software project has to undergo various stages before reaching the final stage of customer sign off. At each stage of the project there are certain set of documents that are maintained by the project team for internal or external purposes. These documents are prepared by various team members...

September 22, 2009  10:00 AM

Why is Change opposed?

Posted by: Jaideep Khanduja
change management, coder, programmer, project management, project manager, tester

A coder or programmer when told that he is not writing his code, by way of presenting him with a list of bugs, he is being told to CHANGE. A tester when is told by his superior that he lacks business depth for testing the product, he is being told to CHANGE. A project manger when told that he...

September 16, 2009  12:00 PM

Five ways to workout ‘testing effort”

Posted by: Jaideep Khanduja
business rule, business specification, customer requirement, customer specification, development phase, development plan, functional testing, load testing, performance testing, QC, QC head, quality control, software development, software product, Software Project, team size, test case, test effort, Test Plan, tester, testing effort, testing effort estimation, testing phase, testing plan

A new project, a new product development – as a QC head how do you estimate your testing effort? Well, some quick steps for this: 1. Customer requirements: Customer specifications or requirements captured at the time of initial study period would be a quick reference guide for estimating...

September 14, 2009  1:00 PM

Ten facts (or myths) about developers and testers

Posted by: Jaideep Khanduja
Bug, business needs, business requirement, code, coding, customer requirement, developer, software, software code, Software tester, software testing

We all know developers and testers both have a tough job all the time. Developers have a key role in developing the software as per customer requirements embedding customer’s business needs into it. Similarly testers have to put all their efforts in ensuring that the software is matching customer...

September 11, 2009  10:00 AM

10 innovative ways to become a “lousy” project manager

Posted by: Jaideep Khanduja
project management, project manager

Project Management is not simple. It requires lot of skills (and learning and experience) to become a good project manager. A good project manager is the one who plans and executes well – all the stages of a project. Finally if project finishes in time with a SMILE ON CUSTOMER FACE, the project...

September 9, 2009  10:00 AM

How do you do your project sizing?

Posted by: Jaideep Khanduja
business application, project management, software product, Software Project, UAT

Next month is a marriage in your close relation. You plan to buy an expensive suit length and get it stitched by the best tailor in the city. You buy the best cloth, go to the best tailor, he takes your measurement and gives you a trial date suitable to you. You go on that date, find minor or no...

September 7, 2009  11:00 AM

Top 5 reasons of Project Manager getting fired

Posted by: Jaideep Khanduja
business knowledge, customer feedback, customer meeting, product meeting, project failure, project feedback, project management, project manager, project meeting, project team, software product, Software Project, team feedback, team member, technical depth, technical knowledge

Project Failure: First failure will downgrade the level of next project to be given to the project manager. Not only this, but it will also trigger hidden cameras in the organization that start monitoring each and every step of project manager. These hidden cameras could be top management or some...

September 3, 2009  10:00 AM

The 80/20 rule in Software Testing

Posted by: Jaideep Khanduja
business application, developer bug, life management, pareto principle, programmer, QA, QC, quality, quality control, software, Software application, software testing, task management, tester, time management

Pareto Principle or Pareto Rule is quite fascinating in managing personal and professional life, time management, task management, self motivation etc. Crux is if you focus few vital issues in life you manage major part of your life better. The same applies in profession, organization, department...

September 1, 2009  10:00 AM

The 80-20 rule for Developers

Posted by: Jaideep Khanduja
80/20 rule, Bug, bug-free, project management, software, Software application, software coding, Software developer, Software Project

The 80-20 Rule or most commonly known as “Pareto Principle” was first formulated by the famous Italian economist Vilfredo Pareto in 1895. The principle was named after him and still holds good almost in all the aspects of life. Vilfredo Pareto found that 80% of Italy’s wealth was with 20% of...

August 26, 2009  10:00 AM

Software Developers – Do you imagine, dream and innovate? Continuously?

Posted by: Jaideep Khanduja
Software developer, software development

If answer to the first question is No, start moving into the direction of converting it to Yes. Answer to second question also has to be yes. Let us see what is meant by Imagine, Dream and Innovate and how to adopt them at workplace. Imagination- The ability to create, and paint a mental picture...

August 24, 2009  10:00 AM

If SaaS is acceptable, why not give birth to QaaS?

Posted by: Jaideep Khanduja
developer, Development, software, Software developer, software development, tester, testing

A software division in an IT company is considered to be a profit center whereas the Testing division is considered as cost center. A set of developers develop software, get it tested by a set of testers, sell it in the market and earn profits. The credits and benefits on success of the software...

August 21, 2009  10:00 AM

An IT guy posted a question on LI… regarding software project development and testing…

Posted by: Jaideep Khanduja
outsourcing, Project Development, project management, Software Project, software project management, software testing, testing

On LinkedIn an IT projects guy posted a question about plus and minus of outsourcing software testing for his software project. After getting 12 replies from various experts he posted his intention behind this question. The intention was to outsource development and testing to two different vendors...

August 19, 2009  11:00 AM

Software developer or bug developer

Posted by: Jaideep Khanduja
Bug, product testing, Software developer, software development, software testing, tester, unit testing

If a person who develops software is software developer, why not the same person developing bugs in the software be called bugs developer. How many developers ethically perform the unit testing after completing development of a unit? It could be - None, a few of them, some of them, most of them or...

August 17, 2009  1:00 PM

Dear software developer – what is your mileage?

Posted by: Jaideep Khanduja
developer, documentation, planning, software development, software requirement, software testing

I have two sets of developers. Both bunches contain quite considerable number of developers. Let us call it first set of developers and second set of developers. Both sets have their own unique way of functioning and performing. First set of developers work randomly with no documentation, no...

August 14, 2009  10:00 AM

Six indicators for a project manager – of their downfall (or failure) in project management

Posted by: Jaideep Khanduja
Bug, project management, project manager, quality, reliability, Software Project, software quality, testing

If you, as a project manager, are fond of thunderstorms, volcano eruptions, etc. it is ok howsoever you drive a project. Otherwise look below at six indicators mentioned below. Even if one of the reason prevails in your project’s lifecycle, manage it, get rid of it, immediately, before a small...

August 12, 2009  10:00 AM

Seven Questions on ‘Average Cycle Time’ of your projects?

Posted by: Jaideep Khanduja
Project, project execution, Project Lifecycle, project phase, Software Project

What is cycle time? Cycle time in terms of a software project is the time taken from its initiation to handover. Another measure in terms of commercials could be order to execution to recovery... A project lifecycle in other terms Do you measure it? You might be banking on your experience...

August 10, 2009  10:00 AM

Two approaches in defining testing scope of an application

Posted by: Jaideep Khanduja
Application development, application quality, functional testing, functionality, new feature, QA, QC, quality, quality assurance, quality control, software testing

There is no end to an application. It always asks for a new feature, alter in functionality, addition/ change of business rule etc. With any change in the existing application running in a live environment, the change needs to be tested for all aspects of quality before putting it live. The...

August 7, 2009  10:00 AM

Ten Mantras for a software developer

Posted by: Jaideep Khanduja
application, application building, Application development, application functionality, application performance, Bug, bug fixing, bug identification, bug-free, business process, business requirements, Business Rules, code validation, code writing, collaboration, customer experience, end user, process owner, quality, software, Software application, software build, Software developer, software development, software functionality, software performance, software testing, tester

Lot of efforts can be saved in terms of time and money if we reach to a stage of ‘first time right’ in application development. It has been proven largely that no good application can be built and released without extensive testing. Testing is not developers’ ball game – this is also a well...

August 5, 2009  10:00 AM

User Acceptance Testing (UAT)

Posted by: Jaideep Khanduja
appearance testing, bug fixing, business process, business rule, customer specification, defect fixing, functional requirement, functional specification, functional testing, integration test, interfacing, product testing, software bug, software build, software defect, software development, software product, software testing, testing lifecycle, UAT, user acceptance test, validation testing

UAT or user acceptance testing comes as the last exercise in software testing lifecycle. It is probably the first phase or beginning of customer preparing to takeover the charge of the product. Actually this is a sort of test drive by a perspective buyer who has studied well about a car, has made...

August 3, 2009  10:00 AM

Ten golden rules for Project Management Standards – evolution to adherence

Posted by: Jaideep Khanduja
project management, project management standard, Software Project, software project management

1. Evolve, develop and freeze standards. 2. Keep a breathing space by not developing too rigid standards. 3. Live with open mind. Always be open for change in standards, if it is for improvement, and if it makes sense. 4. Let everyone involved in the projects have the same drink at the cocktail....

July 30, 2009  10:00 AM

Six details about application you need to know before performing load testing

Posted by: Jaideep Khanduja
load testing, Software application, test goals, testing

1. Purpose: The main purpose of the application for which it is built need to be defined. 2. Load Test goals: Identify what you want to achieve by load testing, what are your primary goals to go for load testing. Define all your goals. One example could be – login time for 100 concurrent users...

July 28, 2009  10:00 AM

Five Technical Details to understand before performing Load Testing on a software product

Posted by: Jaideep Khanduja
.Net, Apache, application server, database server, dial-up, framework, harddisk, hardware configuration, IIS, J2EE, LAN, load testing, MS SQL Server, operating system, Oracle, OS, presentation server, processor, RAM, server, server application, Software application, software product, technical, testing, Websphere

1. Framework: What is the framework being used in the application? For example it may be .Net or J2EE or any other. 2. Servers: What all server services you are using to run/ use this application? What standard server applications are used for Presentation, Application and Database level? Some...

July 24, 2009  10:00 AM

Four Environment Essentials to know before performing load testing

Posted by: Jaideep Khanduja
2-tier, 3-tier, application, architecture, browser, browser version, load testing, n-tier, n-tier application, performance, production server, protocol, quality, server, server configuration, Software application, software product, Staging Server, Test Server, testing

Which Server: Where is the load testing intended to be performed? Is it the test server, production server or staging server where load testing is to be performed? If it is being performed on Production Server, it is ok. Otherwise if it is to be performed on test or staging server, be careful that...

July 22, 2009  10:00 AM

Five lessons my dance teacher gave me that can make you a perfect tester

Posted by: Jaideep Khanduja
QC, quality, software, tester, testing

A love for music - if you can move to music, you can dance: Same applies to testing also. If you have love for testing, and you can move to its music, you can be a good tester. A sense of rhythm: If you understand the product well and move along well, in a right rhythm, you win the game. ...

July 20, 2009  10:00 AM

Responsibility of a tester – a different perspective

Posted by: Jaideep Khanduja
bugs report, code writing, coding, customer requirement, developer, Development, development team, product quality, project management, QC, quality, quality control, software product, Software Project, software quality, test case, test report, tester, testing report

The responsibility of a tester is to ensure the peace of mind of the end users who are going to use the software product. Another target should be to safeguard customer's investment in the product. In order to discharge this responsibility, the tester should focus all his skills on understanding...

July 17, 2009  10:00 AM

Why hit the people? Hit the process if there is a failure in a software project

Posted by: Jaideep Khanduja
business analyst, developer, development team, HR, implementation team, people management, product, product build, project management, project manager, project team, Q-tag, QA, QC, quality, quality assurance, quality building, quality control, quality culture, Software Project, stakeholder, testing team

People are not wrong, processes are. People in an organization do what they are told to do. Organizations who hit on people at the time of failure are not doing the right thing. It is the process that is to be blamed not the person with Q-tag. As long as quality is considered to be the child of...

July 15, 2009  10:00 AM

Who owns the Q-Tag in a software development company?

Posted by: Jaideep Khanduja
Bug, bugs report, business analyst, development team, implementation team, product approval, project implementation, project management, project management framework, project methodology, project team, Q-tag, QA, QC, quality assurance, quality control, Quality-tag, re-testing, software build, software implementation, Software Project, stakeholder, team, test report, testing, testing team

In any software development and implementation company there is always a need of quality assurance and quality control people who own the responsibility of setting the right methodology and framework for development and implementation (QA), bugs identification and product approval (QC). Usually...

July 13, 2009  10:00 AM

Five phases of Performance Testing

Posted by: Jaideep Khanduja
benchmarking, bottleneck, execution, load modeling, load testing, performance testing, Project Lifecycle, quality control, scripting, Software Project, software testing, stress testing, test case, test execution, Test Plan, test report, test script, test strategy, testing, testing component, testing lifecycle, testing parameter, testing phase, testing report, testing script, testing tool, volume testing

As in a software project, the complete project lifecycle comprises of different phases. Similarly the performance testing lifecycle also comprises of various phases. Performance testing is usually, as the name suggests, is done to evaluate or examine the performance of the software product with the...

July 10, 2009  10:00 AM

If you don’t change with the ‘Change’ you get [ex][change]d

Posted by: Jaideep Khanduja
business requirement, change management, customer requirement, development phase, product delay, product launch, project management, project phase, project timelines, software, software build, software development, Software Project, software testing, test phase, testing

In my June 15 2009 post – “Do’s (+) and Don’ts (X) in Project Management”...

July 8, 2009  10:00 AM

The life of a Project Manager in a Software Project

Posted by: Jaideep Khanduja
Project Development, project implementation, project management, project manager, project monitoring, Project Plan, Project Planning, project team, software development planning, software product, Software Project

At the birth (inception) of a new software project the project manager is puzzled and confused just trying to gather and understand customer requirements. He starts like a wanderer in the dark islands of customer for collecting various requirements and understanding their business norms. The moment...

July 6, 2009  10:00 AM

Five stages in a project when Software Tester becomes Quality Analyst

Posted by: Jaideep Khanduja
analysis, customer requirement analysis, functional testing, functionality, load testing, performance testing, product analysis, product functionality, Project Planning, QA, QC, quality analyst, quality assurance, quality control, security testing, software, software build, software document, software documentation, software functionality, software performance, Software tester, software testing, test case, test coverage, test performance, Test Plan, test result, testing process

A software tester evaluates software based on certain parameters. These parameters are set as per product, customer and organization requirements. Testing could be just of functional features or include load, performance and security. For any parameters a tester has to work as quality analyst to...

July 2, 2009  10:00 AM

Fifteen Checkpoints for project managers – if your commitment towards project merely a Pretence?

Posted by: Jaideep Khanduja
checkpoints, commitment, pretence, project management, project manager, Software Project, stakeholder

You, as a project manager are most crucial factor of a project being the key driver. Your commitment matters most as it can do any wonders. Your real commitment can put fire in your team member’s belly to run the project full swing. But if your commitment is merely Pretence, it can wipe off the...

June 29, 2009  10:00 AM

Outsource in a software project without losing control over it

Posted by: Jaideep Khanduja
documentation, handholding, outsourcing, post implementation, project component, project control, project execution, project implementation, project management, project offload, project outsource, project phase, Project Planning, requirement analysis, requirement freezing, requirement gathering, software design, software development, Software Project, software testing, training

We learnt in earlier two posts about the strategic decision of a management to outsource a complete project or part(s) of a project depending on certain factors, and the factors respectively. In this post let us see at the various components of a project that are most widely outsourced or otherwise...

June 25, 2009  10:00 AM

Five Reasons of outsourcing

Posted by: Jaideep Khanduja
offloading, project management, project outsourcing, Software Project, stakeholder, third party

Outsourcing is neither bad nor good. It is a strategic decision based on certain parameters taken by an organization to offload some projects or part of a project to a third party. Offloading certainly comes with many boons and many banes. Offloading should be managed very carefully as the project...

June 22, 2009  10:00 AM

Role of Vendor and Customer in managing User Manuals

Posted by: Jaideep Khanduja
build phase, project management, project manager, project phase, project quality, project team, project walkthrough, quality, quality assurance, quality control, Software Project, stakeholder, User Manual

As already has been discussed, User Manuals play a crucial role in any software project and are the solid bonding between product, users, customer management and vendor project team. The stronger this bond is the more comfortable and happy each stakeholder will be. Each player has to play a crucial...

June 19, 2009  10:00 AM

Six Pack User Manual – how to build

Posted by: Jaideep Khanduja
FAQ, project management, quality, Software Project, User Management, User Manual

Six major key points that should be kept in mind while preparing User Manuals can be as listed below: 1. Simple – Never expect your product users to be as knowledgeable about your product as you are. Remember when you first time tried working on this product, how ignorant or untrained you...

June 17, 2009  10:00 AM

Why User Manuals are so important in Software Project Management

Posted by: Jaideep Khanduja
analytic, business scenario, durability, feel and look, implementation team, key user, live run, post implementation, product support, product training, project implementation, project sign-off, project support, project team, reliability, report, sign-off, Software Project, software project management, software training, stability, stakeholder, training team, usability, user feedback, User Manual

The product owners or stakeholders might be many in a software project, but the real frontrunners who drive, run and use the software product post implementation are the key users and other users. It is their feedback that matters most. They must be the most comfortable lot on usability,...

June 15, 2009  10:00 AM

Do’s (+) and Don’ts (X) in Project Management

Posted by: Jaideep Khanduja
change management, employee engagement, Employee retention, employee satisfaction, opportunity to grow, project management, resistance to change, Software Project

  • + Do X Don’t + Single constant in business is Change X Single constant in business is resistance to change + Change means shifting to a better comfort zone X Change means shifting away from comfort zone + Recruit well in advance before the project start time X ...

  • June 12, 2009  10:00 AM

    Ten symptoms to know if your project is infected with influenza A (H1N1)

    Posted by: Jaideep Khanduja
    project management, project manager, project performance, quality control, software development, Software Project, software quality

    10. When you start getting increased number of bugs as compared to earlier releases 9. When your developers stop thinking about quality in code 8. When bugs pass through QC unnoticed 7. When you stop acknowledging quality efforts and start giving more importance to speed and volume of...

    June 10, 2009  10:00 AM

    Ten Reasons of getting into pitfall of leaving a scope of software development at customer site

    Posted by: Jaideep Khanduja
    business analysis, business analyst, business requirement study, change management, developer, implementation phase, implementer, key user, project director, project management, project manager, project organization, project phase, project sponsor, requirement analysis, requirement gathering, Software Project, technical lead

    In the previous post we learnt what all could a software project could lead to in presence of higher scope of software development at customer site during implementation phase. Let us see what all factors are responsible of insufficient requirement gathering during business study phase of a...

    June 8, 2009  10:00 AM

    Five pitfalls if you are leaving a scope of software development at customer site

    Posted by: Jaideep Khanduja
    functional lead, on-site development, project completion, project delay, project implementation, project management, project organization, project quality, project team, QC, quality, quality assurance, quality control, software development, software implementation, Software Project, software quality, technical lead, tester, testing

    Ideally, in a software project, for an offshore customer, the requirement gathering phase should be given an extra care to understand to a maximum extent so that the product developed and tested when ready for implementation at customer site requires no development. Practically, it is very...

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