Quality Assurance and Project Management:

Customer satisfaction


January 31, 2016  11:53 PM

Quality as per Peter Drucker Has To Be Customer Driven

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Customer satisfaction, quality, Quality assurance, Quality control

Quality as per Peter Drucker is to have a focused approach. Quality has different angles from different perspectives as per Peter Drucker. It does not matter whether it is a product or service, the quality as per Peter Drucker has to be a top most...


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