Quality Assurance and Project Management:

Customer Requirements Document

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January 16, 2009  10:12 AM

Understand customer requirements and make your customer understand



Posted by: Jaideep Khanduja
business requirements, CRD, customer requirements, Customer Requirements Document, defect free software

You not only have to understand the customer but sometimes you have to make customer understand what exactly he requires to enhance his business. Many a times, a customer is not able to chalk out clearly what business requirements he wants to get embedded in the software. He is not clear about what...

January 14, 2009  10:10 AM

Digging the 10 precious ‘Experience’ Treasures



Posted by: Jaideep Khanduja
Bug Management, business management, CRD, customer requirements, Customer Requirements Document, SDLC, team management

Past is not to be buried. It contains a treasure called EXPERIENCE. In software development this treasure is of ample importance for acquiring skills required to handle the unwarranted turns and twists during the development (and implementation) period. What we can learn from the past is the...


October 20, 2008  10:30 AM

10 Must-do for Vendor to have clear Software requirements in first go!



Posted by: Jaideep Khanduja
Customer Requirements Document, Project Lifecycle, project management, SDLC, software requirement

This is in continuation of my previous blog where I listed the 10 most important must-dos for customer to have clear software requirements in first go. Ten most important must-dos for vendor to have clear software requirements according to me would be: Vendor...


October 17, 2008  11:22 AM

10 Must-do for Customer to ensure clear Software requirements in first go!



Posted by: Jaideep Khanduja
Customer Requirements Document, Project Lifecycle, project management, SDLC, software requirement

Having clear software requirements is very important as it is going to be the foundation of the software to-be-built. Having clear software requirements in first go is equally important especially in case of overseas client. Few things are very well known to all:

  • 1. Face to...


  • October 15, 2008  10:34 AM

    Reasons of Unclear Software Requirements



    Posted by: Jaideep Khanduja
    Bug Management, CRD, Customer Requirements Document, Project Lifecycle, project management, SDLC, software requirement, STLC

    Broadly there are two main loopholes in case of unclear software requirements – vendor and customer. Unclear Software Requirements could lead to disaster not only for the vendor but for customer also as I stated in my previous blog. To vendor it may cost money,...


    October 10, 2008  10:56 AM

    Why pay to vendor for understanding customer requirements?



    Posted by: Jaideep Khanduja
    CRD, Customer Requirements Document, Project Lifecycle, project management, SDLC

    In normal scenario when an order is finalized between a vendor and a customer, for building new software by the vendor, the payment terms are set in such a manner that some percentage of the project cost is paid soon after the completion of customer requirements study, generally on finalization and...


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