Quality Assurance and Project Management:

Customer engagement

1

September 22, 2017  2:17 PM

IoT Products Need Increased Adoption and Customer Engagement

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Customer engagement, Enterprise IoT, iot

There is a lot happening around regarding the new technologies like IoT, IIoT, Big Data, Cloud Migration, Cloud Security, Analytics, and so on. For any technology to mark success, its adoption and mass engagement is important. The same us true for IoT Products too. While we talk about smart home,...

June 16, 2017  9:22 PM

Customer Obsession Is Directly Proportional To Business Growth

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Customer engagement, Customer feedback

CII Awards for Customer Obsession 2016 was a great insightful event to attend today. Few things are very clear out of it. It has a direct connect with technology, behavior, measure, and translate to evidence. Let me explain how? Without technology, a...


April 5, 2015  10:55 AM

Build Customer Success Stories, Not Product Success Stories

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Customer engagement, Customer experience management, Customer feedback, Success metrics

Whether it is a product or a service that you are selling to your customers, it all matters most about it when it comes straight out of the mouth of your customer. Quality as such has no meaning how so loud drums you keep on beating on your own. Your product or service is, in a logical sense,...


February 28, 2015  2:35 AM

Project Manager: Never Take A Sign Off From Customer Without This Commitment

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Customer engagement, Project management, Project Manager

When you are covering the final phase of your project the top management of the other side will have only one question in mind - what after handover and sign off. Usually, that is the reason why they become over cautious and start probing much about the product in question. There might be some...


1

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to: