Quality Assurance and Project Management

Nov 24 2010   6:12AM GMT

Identification of Customer Requirements Part XIII

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

A well defined system in place for customer requirement management always keeps any organization in a gaining stream and there will always be a buy-in for the involvement in that system by customer. By bringing service providers on board, a customer knows, is always for the betterment.

The main factors that get enhanced or optimized through above would be:

  • The issues to be resolved,
    Payments,
    Logistics,
    Requirement ticketing,
    Customer relationship,
    Networking,
    Collaboration,
    Service quality
  • Customer requirements not only need analysis and development but a proper deployment process also. A suitable set of launch strategies is required to be in place.

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