Quality Assurance and Project Management:

November, 2010

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November 29, 2010  12:13 PM

Identification of Customer Requirements Part XVI

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

A well defined process does not mean that that battle is won. The worst and most difficult part is the execution. Worst for those who plan for follow a process half heartedly or who don’t mind a easy going deviation from a well defined process to a user driven process....

November 29, 2010  12:06 PM

Identification of Customer Requirements Part XV

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

The important part of customer requirements management is to uncover significant hidden factors during the cycle for the purpose of improving processes permanently. There is no end to improvement. Any enhanced and optimized step in the process can further be improvised upon to...


November 24, 2010  6:23 AM

Identification of Customer Requirements Part XIV

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

A significant improvement can be clearly seen in terms of requirements identification process, differentiation improvements from new requirements, calculation of mandays required to cater to new requirements, payment process for new requirements, billing cycle, allocation of...


November 24, 2010  6:12 AM

Identification of Customer Requirements Part XIII

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

A well defined system in place for customer requirement management always keeps any organization in a gaining stream and there will always be a buy-in for the involvement in that system by customer. By bringing service providers on board, a customer knows, is always for the...


November 18, 2010  10:05 AM

Identification of Customer Requirements Part XII

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

An ecosystem in place for managing customer requirement can do wonders for any organization dealing with multiple customers. The system works even if you have only a single customer. Purpose of the ecosystem is nothing but to make a system more versatile, stable, structured that...


November 18, 2010  10:03 AM

Identification of Customer Requirements Part XI

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

Prime important would be that the requirement raised be mapped with a business model in case of functional or business process change request in the product. The business functions it must perform need to be analyzed for priority purposes. If not important the changes can be...


November 16, 2010  12:17 PM

Identification of Customer Requirements Part X

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

It is important to analyze any change request raised by any of the stakeholders of the product in a systematic manner. The best way would be to first differentiate business process or functional change with cosmetic or design change. Though both categories can fall into severely...


November 16, 2010  11:58 AM

Identification of Customer Requirements Part IX

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

In situations when the requirement generator cannot be ignored directly due to his potential say in the management, the role of Product Owner become prime in tackling the situation. Product owner must analyze the situation, prepare a case study and put forth his point that if such...


November 15, 2010  8:53 AM

Identification Of Customer Requirements Part VIII

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

Customer requirements management with a metrics is an important factor. Requirements raised a various levels within an organization has nothing to do directly with the seriousness of requirement. Some key users or management executives though may not go into...


November 15, 2010  8:48 AM

Identification Of Customer Requirements Part VII

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

A proper understanding of any change required and its in-depth analysis are prime important factors. It doesn’t mean that the importance of other steps performed afterwards – like the development of change, testing of all kinds, etc. The later steps are equally important but...


November 9, 2010  11:57 AM

Identification Of Customer Requirements Part VI

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

A new requirement development done in already consistently stable running software may do certain good or harmful things in turn. It may turmoil; destabilize the software thereby resulting into an inconsistent and unstable product. Which in turn may result into unsatisfied users...


November 9, 2010  11:53 AM

Identification Of Customer Requirements Part V

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

Nowhere it happens that an application serves to a customer needs for long without discard, alteration, overhauling or extended features additions. It is because we live in a world of change. Business needs a change in its process, functionality and control procedures for...


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