Quality Assurance and Project Management:

October, 2010

1

October 29, 2010  9:19 AM

Identification Of Customer Requirements Part IV

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

The limitations of catering to new requirements may arise due to certain other factors too which might delimited at a later stage or may not be possible at all. For example an application built on client server architecture if required to be converted to a web based application later may call for a...

October 29, 2010  9:16 AM

Identification Of Customer Requirements Part III

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

Sometimes it might happen that the requirement by the customer exists in the product but in some other way. For instance the software product in use might be handling the same requirement already but in a different manner. In that case a person with good business knowledge knowing equally well...


October 27, 2010  11:17 AM

Identification Of Customer Requirements Part II

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

Interestingly if the changes are accepted without proper analysis it results in delays in delivery, improperly woven product, un-tested product, shaken budgets. This all happens due to a later stage discovery of the change appearing not as small as anticipated earlier. So many ambiguities arise...


October 27, 2010  11:09 AM

Identification Of Customer Requirements Part I

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

Customer requirements at first instance may all appear essential. Especially the requirements listed by the top management tend to automatically fall in must-do category. But that is not so. Any requirement if without proper analysis is placed in must-do or essential requirement may create a big...


October 21, 2010  11:15 AM

Release Management VI

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

Let us summarize some thought process involved in Release Management.

    Release management is about managing your product release.
A checklist of the kind as below may help in a better management.
  • How do you identify between the older...


  • October 20, 2010  10:30 AM

    Release Management Part V

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

    The risk management and change management are two major players in whole release management process. Release management in itself demands

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    October 19, 2010  11:01 AM

    Release Management Part IV

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

    Once the assessment is validated, the product is ready to be installed in a separate server to run if for real business in real-life scenario. This server is supposed to support the business transaction in real terms. The configuration and other parameters are selected keeping all these factors in...


    October 19, 2010  10:54 AM

    Release Management Part III

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

    As the test team finishes the testing process, submits the report to development team, and finally ensures that all test cases pass, the final code is installed in a different server termed as staging server. This is the server for the purpose of UAT (user acceptance test) for the purpose of...


    October 15, 2010  9:18 AM

    Release Management Part II

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

    Though many development teams do not understand the importance of testing the product on their own, but it definitely helps both teams (development and testing) to a large extent in refinement of the product. A regression test is performed by testing team going...


    October 15, 2010  9:13 AM

    Release Management Part I

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

    Release Management is a journey of software product starting from requirement gathering, product conceptualization, prototyping, coding, testing and finally landing to production server. This product inception and production journey starts with developer’s machine to development...


    October 5, 2010  8:59 AM

    Check out the Correct Support Call Closure Process

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

    Generally in a product support group the end user call is closed by a support executive. This sort of process misses out two important factors – the customer or end user and the quality group. A call closed by the support executive neither mostly gets it vetted by the end user...


    October 5, 2010  4:50 AM

    Never Go For A Decentralized Support Centre

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

    A geographically scattered user base requires a well equipped support or call resolution centre to cater to their problems. A well launched product will never give troubles will be a misnomer. Any level of users at any stage keep encountering issues, problems, doubts, and usage...


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