Quality Assurance and Project Management:

May, 2009

1

May 29, 2009  10:00 AM

Post Implementation Review – When, ldeally?

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

When is to perform a post implementation review? A witty answer could be – obviously after implementation. Ha! Definitely a successful closure of implementation could declare a project closure with a formal project acceptance report or project sign off. So shall we have a post implementation...

May 27, 2009  10:00 AM

Post Implementation Review – Why required?

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

A successful implementation does not ensure the completion of project. The reality starts when the implementation team has gone back and users have started using the project in full swing with the help of training material, learning, knowledge and product. The health of users in respect of using...


May 25, 2009  10:00 AM

What is Post Implementation Review?

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

A Post implementation review is conducted after a substantial period from implementation sign-off. This review is to ascertain customer management’s and users’ experience on product in absence of product implementation team. The product has been implemented successfully and the team is gone....


May 22, 2009  10:00 AM

5 reasons of top level customer expectations missing in requirement study document

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

As stated in previous two blogs, top level expectations gathering is very crucial during the business study and requirement gathering phase. And respectively I mentioned how vendor and customer can be careful (and should be) about that. Although it is rare and unexpected, but there are instances...


May 20, 2009  10:00 AM

Customer’s role in business study and requirement gathering phase of a software project

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

Usually it is the customer top level person who is project sponsor for a software development project, be it in-house or from a software development vendor. A Project Sponsor may presume that his/her roles during the project would be – sign agreement and papers, assign roles down the line for the...


May 18, 2009  10:00 AM

Vendor’s role in involving customer top management while requirement gathering phase

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

The most critical stage in software project lifecycle is business study and requirement gathering. Vendor has to be very cautious and careful in understanding all levels expectations from the product they are going to build for the customer. Skipping top level at this stage could be disastrous for...


May 15, 2009  10:10 AM

How to manage Change Management – in terms of scope of the project

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

Scope defined and decided upon initially by vendor and customer mutually has a large impact on timeline, progress and success of a project. A change in scope at a later stage may call for a big impact on project schedule and progress. Let us see the roles of vendor and customer respectively in this...


May 13, 2009  9:35 AM

SIGNificance of Sign-offs at appropriate stages

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

Sign-off at various stages has a significant importance during project lifecycle. Everyday sign-off can be a headache for customer, no sign-off can cause headache for vendor, so there has to be a balance of sign-offs of milestones, achievements and stages of project so that the sanctity of...


May 11, 2009  10:12 AM

Two aspects in Change Management in Software Project

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

Change management is a subset of project management. In any software project change is to be managed during the whole cycle of development and implementation. Requirements once specified by customer at the business requirements study phase does not mean that there will be no change in requirements...


May 8, 2009  10:09 AM

Change Management in terms of people – how to manage during a project

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

Although it can not be avoided in real life scenario and that is why there is a risk plan and risk management to avoid such circumstances. But still a lot can be done to atleast minimize the risk and thereby mitigation. Vendor - Management has to ensure the bare minimum changes (preferably NO...


May 6, 2009  9:59 AM

Project Management Practices – whose call – vendor or customer

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

Project initiation starts with the marriage of vendor and customer to produce the desired software product. The desire comes from customer, with a promise from vendor to deliver the desired product. The time and investment (in terms of people, equipments, and expenses) calls for a superior quality...


May 4, 2009  9:40 AM

Roles of Vendor and Customer Project Managers to avoid Project Overrun

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

Project management is a joint effort of vendor and customer teams. Project Organization members have to play their respective roles timely and religiously to get the best of the results. Both have to go hand in hand right from the start of the project till end and even beyond. The relationship does...


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