Quality Assurance and Project Management


January 31, 2016  11:53 PM

Quality as per Peter Drucker Has To Be Customer Driven

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Customer satisfaction, quality, Quality assurance, Quality control

Quality as per Peter Drucker is to have a focused approach

Quality has different angles from different perspectives as per Peter Drucker

It does not matter whether it is a product or service, the quality as per Peter Drucker has to be a top most agenda

Quality as per Peter Drucker puts more emphasis on what customer requires than what you deliver. Quality has different perspectives from different angles. The quote in his own words goes like this:

“Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.” ~Peter Drucker

What it means is that whatever best efforts you do as a chef in preparing a pudding, it is the customer who has to say “wow”. Generally, the project team keeps emphasizing on the amount of efforts done in a project. The development and delivery process is usually quite painful. It does not matter really what you have added in the pudding or what process you have adopted. At the end of the day, it is the customer who has to confirm the right delivery.

Quality as per Peter Drucker Has To Be Customer Driven

Photo credit: Si-MOCs via VisualHunt.com / CC BY-NC-SA


It is very important to understand when the customer is not happy with the delivery. When I say delivery, it means a service or a product. The gap analysis is critical at this juncture. Customer must be clear on what was asked and what has been delivered. Similarly, the project manager has to be dead sure about the both. If there is a gap between what was asked and what has been delivered, it definitely is a killer. Someone has to own the responsibility. But more critical is if this gap is highlighted by the customer post you delivered. It means a lack of monitoring and controlling at project end. It is not at all a permissible situation in project management.

January 31, 2016  11:23 PM

Project Management Course From University of Adelaide For Free

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Project management

Now do a university project management course from University of Adelaide for free

The University of Adelaide is launching an online course on project management

Online and free project management course from University of Adelaide is in association with edX US

Now you can do an online project management course from the University of Adelaide for free. The online course is about to be launched quite soon. This is in association with edX US. The massive open online course (MOOC) on project management will be a six-week course. This course will include an introduction to project management. The Project Management Course is starting February 17. The main focus of this course is for enthusiasts who are not conversant with formal knowledge on the subject. The course is online. It can be managed at work or home depending on the individual.

Project Management Course From University of Adelaide For Free

Photo credit: familymwr via Visual Hunt / CC BY


The course will intend to guide on the practical ways of exploring and understanding your goals on the basis of your project. It will also emphasize on all the internal and external factors that affect the execution of a project. It will be a step by step learning of planning, scoping, scheduling, costing and managing your project right from end to end. We all know the tangible and intangible intricacies of project management. Every project has a number of dependencies. The dependencies include people, infrastructure, resources, finances. People who are in the core team are mainly responsible for timely deliveries. The course will enable you to in mastering the basic necessities of project management. It includes communication management, people management, resource management, finance management and task management. It will focus on inculcating leadership qualities that are required in a project manager to ensure successful closure.

The course will demand at least 3 hours a week of study. A verified certificate can be obtained for a nominal amount of $50 after successful completion of your project management course.


January 31, 2016  10:44 PM

Product Effectiveness Enhanced Through Technology At Zhik Australia

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Performance testing, Product management

When you are creating a world-class product, product effectiveness is of primary focus

Increasing product effectiveness increases your customer base globally

Technical advancements can help you in enhancing product effectiveness

Product effectiveness is of primary focus at Zhik. It has to stay ahead of the competition. Being a top global company their products have to beat others in terms of quality and performance. Zhik knows that well. They understand that if the customer base has to be sustained and increased on a regular basis, their products have to be beyond customer’s expectations. There is a regular focus in the organization on technology and quality. There have been a number of considerable technical advancements that have increased their global footprint and reputation. It proves that the product effectiveness helps you in achieving all this. Overall, there have been tremendous advancements in the world of the apparel industry.
Product Effectiveness Enhanced Through Technology At Zhik Australia
most significant among those is the transformation from the use of conventional constituents. For instance, rubber that used to be inflexible and thick has undergone many technical advancements. Zhik is now able to change rubber’s molecular structure. This has enabled them in altering the overall characteristics of the material. It has been customized as per the business needs. Technology has enabled them in creating new and complex designs. This creates a big impact on the finish of the product. The new product line of rubber products is features rich. The rubber shoe soles from Zhik are the best example of this. New technologies and enhanced materials impact a lot in product effectiveness. Getting into details helps them in developing state of the art new products. It has helped them in manufacturing sailor’s apparels and gadgets that help sailors be faster and lighter. It helps their sailors to win in any kind of competition. The focus to increase a sailor’s grip, manoeuvrability and speed helped them in coming out with these designs.

For a new product launch, ample consideration is given to the testing phase. Before hitting the market the new product has to undergo all prescribed testing phases and conditions. As far as quality is concerned the priority stays on constantly pushing the boundaries. Trying new things is not prohibited in the organization. But they have to make sure they work. Their standard for both durability and performance are pretty high. What that means is that they have to pay attention to every minuscule testing and detail more. It is a regular practice there. There are several rounds of prototyping and testing.


January 31, 2016  9:46 PM

New Federal Security Clearance Program – Role of IT and Leadership

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
cybersecurity, IT leadership, IT systems, IT systems management, Leadership

Success of new Federal security clearance Program depend on Role of IT and leadership

New Federal Security Clearance Program implementation success lies on right IT systems

Administration begins implementation of its New Federal Security Clearance Program

The success of new federal security clearance program purely depends on the role of IT, IT Systems and Leadership. The implementation of the program has started by the administration. Former executives have an opinion that the success will depend on the Defense leadership abilities to create and upkeep the integrated IT systems. It is easier to manage people. The building of right kind of cybersecurity systems is the call of the hour. The complete spectrum of the scope of the project has to be very clear to build the right kind of IT and cyber security systems.

There are multiple agencies involved in the process. These are National Background Investigations Bureau, Federal Investigative Service (FIS), Defense department (DoD), Defense Information Systems Agency, and certain sub-agencies. There will be a lot of reorganization and reorientation so as to build a strong team across the board. There will be a deep rethinking and brainstorming on the existing legacy systems. Whether few or none of these systems will be in use in the new federal security clearance program is a point of concern. A new agency is being created – the National Background Investigations Bureau (NBIB). The NBIB will be empowered with a set of responsibilities that are currently taken care by the FIS. The design, development, security and operations of the IT and cybersecurity systems for NBIB will be taken care by DoD. This is because DoD is having a large experience in design, development and security of IT systems. The expertise in the integration of large sized systems will be handy.

New Federal Security Clearance Program - Role of IT and Leadership

Photo credit: Nam2@7676 via Visual hunt / CC BY-NC-ND


It is going to be an acid test for the IT systems operations team to ensure a smooth transition.


January 31, 2016  4:47 PM

HPE StoreEver LTO Ultrium Tape Drive Now Has 15 TB Capacity

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
LTO, LTO Tape, Ultrium

HPE SoreEver LTO Ultrium Tape Drive – Will it be able to take HP to number one slot?

Within a short span, HP Enterprise has taken the second position in backup solutions. HPE StoreEver is the latest entrant

HPE StoreEver LTO Ultrium tape drive now stores up to 15 TB of compressed data per cartridge

HPE StoreEver LTO Ultrium 15000 external tape drive is the seventh generation product from HP. It is for LTO7 with a capacity of 15 TB. The uncompressed or raw data capacity is 6.5 TB. Per cartridge capacity of 15 TB is good enough to cater to needs of most of the businesses. When the capacity per tape increases, your manageability increases, and physical secure tape storage space requirement decreases. The solution that comes along with HPE (HP Enterprise) TapeAssure ensures manageability, safety, and hardware data encryption. HPE StoreOpen with LTFS provides ease of use and high-speed performance. When we talk of the safety of data we mean operational performance, the life of stored information, health or quality of information and safety of drive and media. HPE StoreEver that way is an ultimate solution for business.

HPE StoreEver LTO Ultrium Tape Drive Now Has 15 TB Capacity

HPE StoreEver LTO-7 Ultrium 15000 External Tape Drive
(BB874A)


To govern secured access of tape cartridges, there is a feature of data hardware encryption using AES 256-bit. This ensures and easy to deploy security and protection for your sensitive data. LTFS (Linear Tape File System), being an open format to store data on tape, ensures LTO5 onwards having the technology of file-based and self-describing tapes. The data transfer rate goes up to 300 MB/sec in its native form. The performance is further enhanced by data rate matching from HPE. It matches host system speed automatically to ensure optimized streaming thereby ensuring the high-speed performance of tape. Overall, with such an oustanding capacity and fabulous performance, it is perfect solution. HPE StoreEver LTO Ultrium Tape drive’s monitoring mechanism, hardware encryption and LTFS features are truly powerful enough to make it an ultimate choice.


January 31, 2016  1:58 PM

LTO7 Simplify Data Protection For Growing Business

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
3PAR, Data protection, LTO, LTO Tape, LTO tape library, Recovery Manager, Snapshot, VM snapshots

The LTO journey started with LOT-1 with a capacity of 100GB. LTO7 is the latest entrant

LTO7 promises to simplify data protection for growing business

The single tape capacity of LTO7 is 15TB in compressed mode

LTO journey started with LTO-1 in the year 2000 and had a raw data capacity of 100 GB. LTO7 has been recently released in December last year. It has a raw data capacity of 6 Terabytes (TB) and compressed data capacity is 15 TB. It promises to simplify data protection for growing business. The single tape capacity of 15 TB is phenomenally large. But still the storage hungry industry will be demanding higher than this. The roadmap for next three releases is already chalked out by HP. LTO8 with 32 TB capacity, LTO9 with 67.5 TB capacity and LTO10 with 120 TB capacity are due in 2017, 2019 and 2021 respectively. There has always been a debate which is a better backup media – tape or disk? The capacities stated in the roadmap are that of uncompressed raw data. The compressed data capacity would be almost double. Since LTO (Linear Tape Open) is a magnetic device it has certain challenges.

LTO7 Simplify Data Protection For Growing Business

Tape Drives-Ultrium
HPE StoreEver LTO-7 Ultrium 15000 External Tape Drive
(BB874A)

Some of the challenges are day to day backup, media management, backup policy, audits, restoration testing, and data security is some of the challenges. These challenges are seeking a foolproof solution. There has to be an automated alert process mechanism. This mechanism must ensure the adherence. The process of LTO7 includes Chunking of data, hashing, slicing, and matching. The data is then sorted and saved. And then it goes for I/O write. Deduplication (or Dedupe) is the key factor for reduction in time. It also enhances storage capacity. The other key factors are HP Data Protector, HP Store Once, and HP Media Server. These comprise of LTO7 solution for simplifying data protection for growing business. We shall be discussing them in detail in upcoming posts.


January 30, 2016  6:02 PM

ngage A Messaging App With No Platform Barriers

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Instant Messaging, Messaging, Messaging platforms, Mobile messaging

ngage is a second generation messaging app

ngage is a new generation messaging app that has broken all platform barriers

ngage is world’s first messaging app with such feature

The information and communication technology is advancing at a faster pace. There are many revolutionary products and services that are getting introduced in the market on a global scale. ngage is one such revolution in the field of instant messaging. There are a plenty of messaging apps already launched in the market. A lot more are getting launched on a regular basis. The quest for the best still exists. The basic purpose of any instant messaging is to facilitate people to remove the shortfalls of communication. ngage is something far beyond anybody’s expectations. It is the world’s first ever 360-degree lifestyle messaging and chat app. It is powerful because the users can message each other irrespective of what messaging app they are using.
ngage is a second generation messaging app
The app barriers are thus crossed and it works all across the globe. The CEO & Founder of ngage, Ajit Patel is an innovator. He strongly felt the need of such kind of an instant messaging app during the phase of his life when he was facing some health issues. He observed a complete lacking of any app or media for people to connect to discuss health related issues. Lack of any such media or app in the market prompted Patel to think seriously in this direction. That is how ngage was conceptualized and a broad level framework was designed.
ngage is a second generation messaging app
There have been many instant messaging apps that have been launched across the globe. For every such app, you need to download the app from relevant app store and install it. With a recent launch 0f n-gage, these platform barriers are no more a problem. This is the first consolidated messaging app that works across multiple platforms. Usually, two persons have to install the same app to communicate, message or video chat. Mostly it becomes a point of confusion to choose from so many chat apps available in the market.


January 16, 2016  11:05 PM

Apache Hadoop Deployment: 10 Important Factors

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Apache, Big Data, Big Data Analysts, Hadoop

Apache Hadoop platform is quite versatile for the business world

Apache Hadoop software platform for the purpose of business analytics is gaining momentum for last few years. Hadoop is among the frontrunners in handling very high volume data. Big Data analytics and Hadoop have become synonyms. Hadoop has proven its mettle when it comes to the requirement of using a large amount of the diverse business data. This data could drive from various internal and external stakeholders and associates. It could be customers, employees, contractors, social networks, social media and so on. In the case of most of the businesses, this data is not being taken care of in a structured manner. That is where the need is arising. IT managers need to take a call to move to Hadoop. Before you arrive at a conclusion, it is important to understand the value behind it.

Apache Hadoop Deployment: 10 Important Factors

image source: InsideBigData


1. When we talk of Big Data, Hadoop is a promising platform to manage huge data volumes.
2. It can manage data storage and real-time large volume processing with equal ease.
3. It is highly scalable in distributed storage and processing.
4. It is equally efficient and scalable for developing data-focused apps.
5. It is important to be clear about the business case to assess readiness to move to Hadoop.
6. Hadoop is strongly cost effective when the requirement is to capture, store and process unstructured data.
7. It is well suited for Big Data and IoT (Internet of Things).
8. It is always good to start with small. Run a pilot successfully to show its power to the management.
9. Businesses planning or have already invested in Big Data must taste the beauty of Hadoop to understand its value.
10. Companies that decided to move to Hadoop realized a substantial saving in the capital and operational expenses.

An additional point to highlight is the flexibility feature of Hadoop. It can talk back and forth with your legacy data with an ease.


January 16, 2016  9:33 PM

Windows 10: Has Microsoft Missed Something In Case Of Software Quality?

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Microsoft, Microsoft Windows, microsoft windows 10, Software Quality

Has Microsoft failed in software quality in case of Windows 10? Did Microsoft miss something?

Recently I shared my experience about a flaw in Windows 10 here. I started facing a deadlock condition while working on my laptop. This started happening since I moved from Windows 8.1 to Windows 10. The error was DPC Watchdog Violation. A quick research revealed it is due to some specific factors. If you are using a not very recent laptop or notebook, you are prone to be the victim. The culprit is the driver of your Synaptics TouchPad. It seems the driver starts misbehaving while you are using the TouchPad. This hangs the system and there is a forced restart. There is nothing that a user can do as the system hangs totally. None of the keys work during this.

Windows 10: Has Microsoft Missed Something In Case Of Software Quality?

DPC Watchdog Violation Error

It means there is an exception handling not managed properly. The moment those conditions are encountered by the system, it goes into a deadlock condition. The origin of this flaw getting leaked lies in the testing. This was not part of the test cases. That is the first blunder. If it was, the testing has not been done appropriately. That is the second blunder. Such things happening at Microsoft end seem weird. But then the indicator reveals something serious was skipped during the development and testing phase. Obviously, it is not Chevrolet that can recall its cars from the market once a defect is revealed. Microsoft can’t rollback. Only quick action required is a fix.

How many people worldwide would be using Windows 10? A rough estimate is around 200 million. A considerable number would be facing this issue. A large number of those suffering would not be knowing the exact reason. Microsoft needs to learn a lesson from this. At least, in their future releases such mistakes should not repeat.


January 2, 2016  8:36 PM

Manager 2016: 20 Traits To Watch And Analyze – Part III

Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
Managers, Project Managers

Manager 2016: If you introspect well, you win

This is the concluding part of Manager 2016 3-post series. The earlier posts can be accessed easily. Click here for part-I. Part II of the post can be accessed by clicking here. The intent of this series is to help managers to introspect and analyze. For each trait, a manager must be clear about his strengths and weaknesses.
Manager 2016: 20 Traits To Watch And Analyze

  • 11. Perfectionist:
  • A manager has to be tough on self and team members. He should not overlook defect in anyone or anything. You must never compromise with the quality. The three factors to keep in mind for all deliverables are quality, cost and time. The message has to go out very clearly. All team members must adhere to it aesthetically.

  • 12. Over-Analyzer:
  • A manager should use the complexity of analysis and deep thinking. This helps in avoiding confronting conflicts.

  • 13. Workaholic:
  • A manager must love hard work.

  • 14. Controlling:
  • A manager has to be flexible. He must not defend opinions without feedback. He must be able to analyze flawed thinking.

  • 15. Empathetic:
  • A manager must think of
    empathetic ways of communicating the important information he has to convey. He has to be a professional with well-meaning and well-thought out advice.

  • 16. Finances:
  • A manager must be an organized spender. Financial health is very important for a team.

  • 17. Tactful:
  • A manager must have an ability to communicate thoughts diplomatically. He must be considerate for other’s emotions.

  • 18. Headstrong:
  • A manager has to be careful in his feelings and behavior. He should not be harsh when feeling hurt or attacked.

  • 19. Detached:
  • A manager must avoid deep emotions in professional relationship.

  • 20. Impatient:
  • Be impatient when it comes to slow progress or stagnation.

    These are the important traits of Manager 2016 to watch.


    January 2, 2016  8:12 PM

    Manager 2016: 20 Traits To Watch And Analyze – Part II

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Managers, Project Managers

    Manager 2016 is about introspection and development

    In the previous post, we discussed prominent traits to watch in a manager. This will equip him well to become Manager 2016. We continue from the previos post. If you have not read that post, click here.
    Manager 2016: 20 Traits To Watch And Analyze

  • 5. Verbose:
  • A manager must be good in writing skills. He must be a good speaker. He must be convincing in all kind of
    communication skills. He must be able to convey any kind of complex thoughts in an easily understandable language.

  • 6. Creative:
  • A manager needs to be highly artistic and creative. He must possess strong visual talents. He must be good at infusing emotion in creative works.

  • 7. Cheerful:
  • A manager must be cheerful. He must not shy away from the public. He must not be merely a listener in a meeting. He should love to laugh, and make jokes. He should have a catalyst in creating good-time. He must bring the lighthearted attitude to any kind of serious atmosphere. He must be an amplifier in putting others at ease.

  • 8. Confidence:
  • A manager must strongly believe in self. This belief needs to be positive. His self-belief must be a guiding factor in the understanding of obstacles, additional learning and proper preparation.

  • 9. Leader:
  • A manager must be a leader in the true sense. Natural leadership ability always creates expectations. He must lead at all times. He must not lose his control even if he is uncomfortable in the background.

  • 10. Independent:
  • This is a very important trait for a manager. A manager must know how to satisfy professional aspirations. He must be able to bend down his personal aspirations to meet the professional needs of his teammates.

    We would continue talking about Manager 2016 in our next post too. That will be the concluding post on the title. The concluding part can be accessed by clicking here.


    January 2, 2016  7:59 PM

    Manager 2016: 20 Traits To Watch And Analyze – Part I

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Managers, Project Managers

    Manager 2016: A Manager is the king of his kingdom

    There are many functions working on a project. These departments or functions are integral parts of a project. Each function is important. Each function is headed by a manager. The manager of each function is supposed to manage and drive that function. The traits of each function manager are very important to analyze. This analysis helps in anticipating the overall
    success of a project. Manager 2016 is aimed to look at these traits and their importance.

    I am listing down 20 traits important for function heads. The project manager also needs to assess these traits for his own style of functioning. He also needs to have a regular watch on the traits of his function managers. Let us look at these traits for Manager 2016 below. Each manager must assess on these traits. Here are the traits:
    Manager 2016: 20 Traits To Watch And Analyze

  • 1. Active:
  • A manager needs to be always in an active mode. He has to be highly energetic. He must be welcoming new adventures. He must be open for exploring new experiences.

  • 2. Versatile:
  • A manager must learn quickly. He must carry many eclectic talents. He must be able to learn any skill. He must be superbly good at his skills.

  • 3. Salesmanship:
  • A manager represents his team. He also represents their performance. He is the sole person responsible for the performance of his function. A salesman is a person who sells a refrigerator to an Eskimo. He must use persuasive talents to the benefit of team’s performance, own career and projects.

  • 4. Motivating:
  • A manager has to be strongly enthusiastic even in adversity. He must be capable of infecting others with optimism. He must use enthusiasm as a top strategy for persuading others.

    We would continue talking about Manager 2016 in the next post.


    December 31, 2015  11:47 PM

    Happy New Year 2016

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja

    Happy New Year

    I wish all my readers a Happy New Year.


    December 31, 2015  11:05 PM

    Change Management: 3 Approaches

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Change management

    Change Management leads to transformation

    Change is inevitable. Change is the only constant. Change demands change. Change is always welcomed with resistance. Change generates a chain. A change in an individual is prone to impact a group and an organization. Change management is to ensure educating about the benefits connected with the change. The change is always a path from current state to planned state. As per Project Management Institute (PMI), a change takes an individual, group or organization from an inadequate state to the desired state. This movement is stated as a change from inadequate state to a future state. If intended business benefits from a change are not told in an effective manner, it loses its gravity.

    There are ideally three standard approaches for change management. These are listed below:

  • 1. Cyclic:
  • You need to run it in a cyclic manner. Initiate the change. Let it be absorbed. Let is spread. The change might begin with an individual. It must spread from an individual to a group. And from a group it should happen at the organization level.

  • 2. Comprehensive:
  • The change must happen in a comprehensive manner. It can’t be left open ended. It must have a start and an end. The results from a change must be visible. It change does not show its benefits in time, it might lose its sanctity. The initial resistance for the change must be over-ridden by the benefits. The faster the benefits appear, the better it is. If there is a delay, it mars the speed of change.

  • 3. Structured:
  • The change must be approached in a structured manner. If change management lacks a structured approach, it might lose its target midway. A structured approach helps any change to happen in a smooth manner. A structured approach is always helpful in this regard.


    December 31, 2015  10:33 PM

    Business Strategy: 4 Projects For 2016

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Business Process, Business Process Automation, Business strategy

    Business strategy is prime for growth

    A business has three major stages in its lifecycle. It starts with struggling as a startup. The next stage is its growth. The final stage is consistent growth. The second stage is important to achieve. During the second stage, it is a cycle of growth-sustenance-growth. Every organization plans for the projects in the next year. The strategies are set. Roadmaps are defined. Budgets and resources are allocated. Priorities and timelines are chalked out.

    Any business with whatsoever kind of projects needs to have a focused approach. There would be many projects with varied focus. Focus could be generating growth avenues, growth in revenues, brand awareness or any other. Primarily following 4 projects must be undertaken by any business for 2016:

  • 1. Business Strategy Projects:
  • If business strategy is in place, it needs to be nourished. If it is not in place, it needs to be created. With strategy, no business can survive for long. You need to drive your business strategy to a well-matured stage. Focus on building strategy tools in the system. Design business intelligence dashboards that assist business in improvement in its strategic decisions. Let there be minimal manual analysis. Computers must be utilized to its maximum extent. It is a waste of human mind if people are engaged in tasks that can be performed by a computer.

  • 2. Business Process Automation Projects:
  • Identify number of business processes in the organization. Find out how many are manual. Make a plan of moving these manual processes on systems. Automate as much as possible. Ensure no leakages.

  • 3. Revisit Information Systems:
  • List down the number of legacy applications. Think of how this number can be halved. A higher number of legacy applications means more interfaces. More interfaces mean more headaches.

  • Mobility Projects:
  • Mobility is the key. Business is at a loss if employees can’t work while on the move. All business applications must be available on smartphones in the lighter form. Approvals, business alerts, and workflows have to be catered to in the mobility projects.


    December 31, 2015  9:47 PM

    Project Management: 5 Reasons Of Failures

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    IT project management, Project management, Project Manager

    Project Management Means No Failures

    Project Management means no failures. Management is meant to clear all obstacles. Projects encounter obstacles. Project Manager needs to anticipate risks well in advance. Mitigation of risks is important. The important aspect is to learn from failures. Usually, we forget to do that. We wind up failures as fast as possible. After a failure is justified it is forgotten. Focus stays more on the whitewash of a failure. The important aspect of learning from it forgotten.

    A Whitehall official report declares something similar. It says the government decision-makers don’t intend to learn from past failures. Here they are talking about IT projects. As a result, the same mistakes are repeated. This report has been released by Public Accounts Committee (PAC). There have been many mistakes made. But as far as learning is concerned, it is missing. This has resulted in repetition of the same mistakes.

    5 major reasons of failure in project management are as below:

  • 1. Documentation:
  • Project progress needs to be documented. Failures need to be analyzed. The analysis must find out the reasons of failure. You must ensure to document it as a part of FAQs (Frequently Asked Questions).

  • 2. Learning:
  • Learning from mistakes is important. If you don’t learn from your mistakes, you are prone to repeat these mistakes. This can lead to a failure.

  • 3. Time:
  • The General Practice Extraction Service (GPES) was not started as per plan. It got delayed by five years. This resulted into disasters. The project went beyond its budget. The delays impacted heavily on finances. It also created panic. The panic started creating pressures to declare closures. The GPES is still not equipped to provide full services. The project got delayed. The project also failed to deliver results.

  • 4. Cost:
  • The cost of GPES project overshot from GBP 14 million to GBP 40 million. The initial projected cost of GBP 14 million went haywire. This was the cost of planning to procurement stage. Meg Hillier, MP, and chairman of the PAC emphasized that there has been another failure in a Government IT project. This, in turn, resulted in a huge cost to the taxpayer.

  • 5. Monitoring:
  • The monitoring completely failed. In fact, if monitoring was effective, there would have been a control on time, cost, and resources.


    December 30, 2015  10:49 PM

    Software Quality – Two Takeaways For 2016

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Business applications, Software Quality

    Software Quality Undergoing Transformation

    Software Quality is undergoing a major transformation. The transformation is related to the quality of software. The quality of software is gained through proper build and testing. Product development has already taken a new direction. Fat applications need to run at lightening speed. Employees on the move must be equipped with lighter versions of this apps. The mobile version ensures smooth business even when the people are on the move. The technology shift is happening in the corporate world. Technology is now not limited to tech staff. The non-tech staff has become quite tech savvy. The credit for this goes to smartphone apps and social media.

    Software Quality

    image: rottencards.com

    Such disruptions have changed the process of software quality. If we talk of two major takeaways for 2016, it would be as below:

    • 1. Shared Ownership:

    The ownership of software quality has seen a major change. It has moved to shared ownership model. Earlier, it used to be only tester’s responsibility. Now, all stakeholders have a proportion of stake in it. This shift has made a big difference. This transformation has contributed in a substantial manner. The customer is involved in all the phases of the project. Agile and Scrum technologies are widely used. Tester becomes part of development cycle right in the beginning. Testing is done during the development. Customer vets each iteration. Requirements for next iteration are revalidated before development.

    • 2. Automation:

    Automation is the key. The awareness has increased because of social media platforms and other mobile applications. Impractical and non-value steps are required to be automated. Manual interventions need to be reduced. Integration between legacy applications and
    mainstream business apps has become important. Business approvals and alerts need to happen in real time. Workflow automation needs to fill the gaps. Escalations have to be automated as an integral part of business workflow so as to ensure timely actions.


    December 30, 2015  5:18 PM

    Good Coding: 3 Parameters

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Coding, Coding and documentation

    Good Coding is always beneficial

    We all live with coding. Coding is our everyday chore. Living with coding does not mean writing code. It can be code review, code testing, technical documentation, logical flow building or business process design. All these have a deep connection with coding. Good coding is good to hear but what does it mean. It is important to understand the basic requirements of good coding. Coding can be done by any programmer. But it is difficult to become a good coder.

    Good coding comes with discipline. Proper guidelines must be practiced. There has to be a monitoring or auditing team. This team must ensure adherence to best practices. An audit must find out the gaps. These gaps need to be filled. A regular audit must be there in practice. These regular audits must ensure no repetitive gaps exist. Let us look at the three important factors or parameters to build a culture of good coders.

  • 1. Scalability:
  • The code written must be scalable. Logic needs rebuilding. For rebuilding of logics, a scalable code becomes easy to handle. If the code is not scalable, it might require rewriting of code. Business changes do require changes in the code. A scalable code is always helpful in handling such situations in a faster mode. It also ensures accuracy. So scalable code ensures speed and accuracy. Both these factors are prime for running a business.

  • 2. Manageability:
  • The code written must be easily manageable. If it takes a large amount of efforts to understand a code, it is a waste of time. It means the code has not been managed well.

    image source: zdnet.com

  • 3. Version Control:
  • To achieve high accuracy version control is important. For good coding, it is important to pick the right piece of code. You need to pick these pieces for bug removal, code change, and other purposes.


    December 30, 2015  4:21 PM

    Successful Teams: 10 Ways To Build

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Project management, Project Manager, Project teams, Team building, Team Collaboration

    Successful teams is project manager’s dream.

    Teams are an integral part of a project. Every project manager dreams of successful teams working on his projects. Each team is an individual unit working in its individual capacity. Teams have to be properly organized for coordination and synchronization to deliver best results. The leadership role of project manager and other team managers become significant to drive it and thereby enabling all units to emerge as successful teams.

    Let us talk about 10 most important ways to build successful teams:

  • 1. Cultivation:
  • Each team is like a set of plants in the nursery. The responsibility lies on the
    project manager to cultivate and nurture these plants. He has to be an enabler while cultivating these teams. Each plan ultimately has to grow and become a strong tree. If the cultivation and nurturing go well, the fruits of success are for sure. This can definitely ensure resulting in successful teams.

    Successful Teams

    image source: mtdtraining.com

  • 2. Environment:
  • The environment around various teams must be healthy and open. Team members must be provided an environment where they don’t feel fearful in accepting new challenges. If new challenges are accepted in a fearless manner then obviously there has to be ample scope of accepting failures. But each failure has to result into a great learning so that in the next challenging tasks, the risk lessens.

  • 3. Learning:
  • There must be no hindrance in learning and sharing. The project manager should act as a catalyst for his teams to build them as successful teams. A culture of asking “why” often is a good tool to keep the learning curve growing upwards. This always ensures creating successful teams.

  • 4. Skills:
  • Enhancement in skills of teams and team members should not be treated as a risk by the project manager. In fact, this is a baseless fear that the team members grooming fast start looking for opportunities elsewhere. That happens only when you start acting as a barrier either in their personal growth or stop giving them challenging tasks.

  • 5. Monitoring:
  • Monitoring in a healthy manner is very important for a project manager during his efforts of building successful teams. Monitoring should be with a sole aim of creating success stories. A sense of ownership should automatically evolve in the teams to deliver fast effortlessly without any compromise in quality.


    December 25, 2015  4:56 PM

    Key Expectations From Project Manager

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Business Agility, Business alignment, Change management, Project Manager

    Business requirements are changing at a faster pace in today’s scenario. So is the pace of change in technology. Every day there is a new technology coming in the market declaring the existing one as out of date. In this kind of dynamic scenario, the role of a project manager has to be aligned well with the business strategies.Key expectations from project manager remain intact and stringent.

    ‘You can’t sit on your laurels’, fits here quite significantly. Whatever achieved and earned yesterday is past. Future is yet to come. It is the present that you have to manage. Howsoever strongly managed your past has been, it is the present that has to be manager strongly so that the future does not fall into a trouble. Agility, Accelerated adoption of technology and rapid change management are the three key deliverables of a project manager.

    Key Expectations From Project Manager, project manager, business alignment, business agility, change management, project management

    image source: wealthmanagement.com

    With so much CHANGE happening around, definitely, a project manager and his team would not be able to cope up with it. Existing talent will not be able to deliver and manage change with the addition of newer technology. Then, there is talent turnover which needs another set of attention to manage. A project manager has to be well equipped with all weapons so as to handle so many disruptive scenarios. Handling of the void created because of outgoing talent takes a lot of energy. The incoming new talent also takes its own sweet time to settle down and get absorbed in the work in a proper flow.

    During all these disruptions, no compromise is acceptable by the business and management. Alignment, realignment, training, retraining will all be required to retain the talent and equip the new talent to manage the business. So the demand for a project manager to become a dynamic project manager is on the top.


    December 25, 2015  4:01 PM

    Top 7 Project Dimensions

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Project management, Project planning, Project teams

    There are multiple dimensions of a project. Project management, project dimensions, project quality, project team, project schedule, project plan, project scope are important components of a project. Every project has a start date and end date. Every project has a project charter and project plan. Every project has a project monitoring team. Every project has a project health report that is released at a predetermined frequency during the project. Every project has a number of stakeholders. Every project has a composition of few success stories and few failures. The overall success of a project depends on the net resultant of the number of success stories and failures.

    project management, project dimensions, project quality, project team, project schedule, project plan, project scope,7 dimensions of a project

    Let us discuss top 7 dimensions of a project that play a major role in the success of a project.

    • 1. Scope:

    Once the business case is approved and scope is defined it must not be altered in its original shape. Any change must be tackled through Change Management.

    • 2. Team:

    Team composition, team’s morale, and team’s functioning incur substantial debt or credit in project’s account.

    • 3. Management:

    Management’s role and involvement is critical in any project’s success.

    • 4. Customer:

    Gone are the times when the customer was required only at the beginning and the end of a project. Beginning of a project required the customer to freeze business requirements. End of a project required the customer to be engaged for project handover and closure. Now that is not the case. The customer is to be engaged and involved during every step of the project.

    • 5. Quality:

    Traceability of requirements and review & audit are the two important keys to take care of the quality of a project.

    • 6. Finance:

    Include every bit of expense in your budget. Small skips might create havoc at a later stage.

    • 7. Schedule:

    A schedule is nothing but demand versus supply. Ensure to scrutinize each demand before approval and then its supply counterpart being adhered to in time, quality and quantity.


    December 24, 2015  9:03 PM

    Top 10 Posts For 2015

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    business process management, information technology, Project management, Project Manager, Quality assurance, Software developer, Software project, Software Quality Assurance, Software testing

    Top 10 Posts

    There are 144 posts for the year 2015. Top 10 posts are based on the readership. Every post has a different count of readers. The count varies from post to post. Some posts do much better than other posts. My top 10 posts for the year 2015 are mentioned below. The blog entails posts on project management, quality assurance, business management, and mobility. Mobility, cloud computing and green IT are the upcoming trends for 2016.

    The trends are changing fast. Technology is changing quite fast. Running hand in hand with the changing technology is important. Businesses need to cope with the rapid changes happening. Barriers are reducing. The internet has removed the physical barriers. People are connected to each other through social media. Even the professional networks online are spreading quite fast. Technology has transformed life in a big way. Business and technology amalgamation is much better now. In fact, business process automation has become a prime key for businesses. Any business process without involvement of technology finds difficulty in its survival.

    The posts below are on varied topics. Some would be related to changing technologies. Some are related to project management and its various aspects. Some other posts are related to quality assurance. Let us look at these posts.

    My Top 10 posts for 2015:


    December 10, 2015  6:28 PM

    Make In India Innovative Products

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    innovation, samsung

    Make In India is the initiative by Prime Minister of India

    20 years back Samsung started its journey in India in 1995. It all started in a single room and just two employees. Today, in India, Samsung has two factories, three research and development centers, a big brand name, a design center, and around 50,000 employees. Probably this is among the largest sales and service networks in the country. A time to celebrate for Samsung on completing 20 years of ‘Make in India’ and ‘Make for India’. That is not the end. The journey is still on with full thrust for the next 20 years and beyond that. The journey comprises of consumer-led innovations and a theme of the prosperity of all stakeholders. Samsung Completes 20 Years Of Make In India Innovative Products

    Today
    Samsung is among the most trusted brands in India. It is on the top of smartphones list in terms of variants it offers, the customer base and the speed at which it launches its new products. As per Samsung, it is time for its consumers to celebrate the occasion. Samsung is like Maruti in cars. There would probably no location in India where Samsung customer or its support is not available. Does this all make Samsung a truly Indian company at heart?

    As per H C Hong, President and CEO of Samsung India the last two decades have been full of excitement not only for him but for the entire team that is engaged in building Samsung India. In these 20 years Samsung has not only built a storng base in India but have also been able to grab millions of customers and thus becoming the largest multinational corporations in India in terms of revenue. He gave credit to his entire team for this great achievement and a journey of glorious 20 years. Everyone, including Samsung employees, partners and customers were appreaciated by him for a wonderful journey. The trust that Samsung has achieved in these 20 years has been phenomenal.

    Samsung is on the top of the ladder in terms of sales of many of its product range like mobile phones, Refrigerators, ACs, panel TVs and Microwaves. The credit goes to its revolutionary technology, well-researched products and innovative leadership.


    December 7, 2015  9:48 AM

    A Perfect Project Execution UCMAS 2015

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Project management

    Project Execution must follow a path to perfection

    This was a perfect project execution I witnessed at UCMAS 2015. Recently, I attended an event at Delhi University Indoor Stadium, just a couple of days back. The event was at national and international level organized by Universal Concept Mental Arithmetic System (UCMAS). The international headquarter is in Malaysia headed by Prof. Dr. Dino Wong who is the Founder and President or UCMAS International. UCMAS India operations is headed by Snehal Karia. Snehal, in addition, also handles Canada, US and Mexico operations. He is CEO for all four countries. UCMAS organized its 20th international (UCMAS 2015) in India which has been organized outside Malaysia for the first time. And it is 14th National Level UCMAS Abacus and Arithmetic Competition 2015.

    The first round on 5th December started with 1,400 students in the indoor stadium. All 1,400 competitors were from various levels and had 8 minutes examination to be completed with the help of Abacus. Each level student had a different set of 100 to 200 questions. Wonderful thing is that as the students grow in levels their need for physical abacus goes off. By this time they build a virtual abacus in their mind. There are questions of addition, subtraction, multiplication, division, square root, cube root and so on, depending on the level of the student. All arithmetic questions are solved by the kids between the age of 4 to 15 years in a split of a second.

    Managing 11,000 students from 57 countries is not a small job. These overseas and other states students are accompanied with their parents whose count goes to 25,000 in addition to the kids and organizers counts. There were 5,500 students from 22 states of India.


    November 24, 2015  2:13 AM

    10 Key Points To Choose A Project Management Software – II

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Project management, Project Management Software, Project Manager, Project Managers

    Continued from the previous post.

  • 3. Is it analytics that is more important or the tracking, or you need some specific kind of reports? You must clearly understand your priorities and business needs to zero down a specific tool to use. All tools might not be able to handle your core challenges. Jot down your project management requirements that you need for tracking your project. Some challenges might go beyond simple tracking and managing a project.
  • 4. Chalk out your team composition. Is your team comprising of very few people or it is multi-teams project organization? Is it co-located? Is it an offshore or onshore? Are all stakeholders available in a single timezone or they are at different timezones? How many persons would be actually using the tool?
  • Project Management Tools

  • 5. Collaboration is required to what extent is important to understand. Your requirement for a collaboration tool might be quite exhaustive to take care of voice, images, videos, text, emails, text messages, and even phone calls. Or it might only limit to simple text sharing. Depending on this, you might require a collaboration tool as an additional layer on top of a project management tool.
  • 6. You might need a tool that has mobility part embedded in it. There has to be a lighter version available of the heavy tool that can be easily used on a smartphone for your people who are mostly on-the-move.
  • 7. There needs to be a feature for auto alerts in the form of messages, emails or even an automated phone call.
  • 8. Your reporting to management is going to be in what shape? This depends on your management requirement. It might be simply a graphical presentation, or they might ask for detailed charts, or it might be both.
  • 9. A workflow might be required for change requests, approvals and automatically becoming part of your next milestones post approval.
  • 10. Customer end might be required to be a part of your project management tool to observe the progress of a project. To what extent and what all information needs to be shared is quite important to be clear of.
  • This is not all. There could be many more points like this that you need to introspect before finalizing a project management tool. In the nutshell just remember that there should not be any key points that are not taken care by your tool and you need to keep a track of those in a separate way. That might make your task quite cumbersome.


    November 24, 2015  2:11 AM

    Project Management Software: 10 Key Points To Choose – I

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Project management, Project Management Software, Project Manager, Project Managers

    Project Management Software – A wise step

    The budgets have been squeezing, the team size is getting smaller, but the number of projects is continuously increasing in any business. A demand of increase in efficiency of the project manager is increasing tremendously from the business side and this, in turn, impacts the whole team’s working on a project. A project manager needs to be quite intelligent in choosing a project management software to track and manage his projects.

    It was Microsoft Project that was only the single option available in the market around a decade ago. But gradually many other project management tools jumped in the foray that are not only cost effective but are as good or rather a better choice. Project Management software like Trello, Podio, Wrike, Volerro, Zoho, Jira and many more are there that are available today as a better option. It is not that Microsoft Project is not effective. But then you have a choice among others that are equally good to use and manage your project portfolios.

    Project Management Tools

    What does a Project Manager need to know so as to choose the best tool available? Here are some of the key points to note in that direction:

  • 1. Why do you need a
    project management tool or software? There could be many reasons for that, but then you need to be clear about all those factors. Obviously, you cannot try all before arriving at a conclusion.
  • 2. Besides business applications, there are many other areas in a corporate or in your professional/personal areas where you need to track and manage projects. You ought to be very clear on what kind of project you are working on. It might be about organizing business tours or it is a ramp up of a new business office. All project management software might not fit in for all kind of projects. For certain specific kind of projects, there are specialized features rich tools.
  • Continued…


    November 22, 2015  10:31 PM

    20 Great Lessons For Project Managers From Marshall Goldsmith – IV

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    book review, Project Manager, Project Managers, Success factors

    This post is a part of four posts of the series – 20 Great Lessons For Project Managers From Marshall Goldsmith. This is the concluding part.

  • 13. Clinging to the past is not a good habit. One of my ex-boss used to tell me that to survive in a corporate world, one has to keep delivering something visible and in its best, every day. You just can’t sit on your laurels. The job that is done well is the past, think of the next best deliverables to go in a best possible way.
  • 14) Playing favorites is another bad game that we play. At times, we might be doing it unintentionally or we are being driven by someone else to do it. In both the cases, it is wrong at our end. We need to realize it beforehand and then simply stay away from it.
  • 15) We tend to refuse to express regret at the time it is required. In fact, we try to avoid it all the time and forever.

  • 16) Not listening is not only a disrespect to others but also can be treated as a breach of trust that others are doing on you while talking to you. When someone is talking to us, we need to give our full intention. I have seen people intentionally expressing their urgency in some important email or some emergency phone call.
  • 17) We fail to regret when it is out turn and also fail to express gratitude to others where it deserves.
  • 18) A person who comes to us with a negative news generally becomes the victim of our harsh behavior even if he is just a messenger and has no fault in the negative that has happened.
  • 19) Passing the buck in case something wrong has happened rather than owning it.
  • 20) We give unnecessary importance to ourselves to a very high extent which is useless.

  • November 22, 2015  10:31 PM

    20 Great Lessons For Project Managers From Marshall Goldsmith – III

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    book review, Project Manager, Project Managers, Success factors

    This post is a part of four posts of the series – 20 Great Lessons For Project Managers From Marshall Goldsmith. This is the part III.

  • 6. We tend to overuse words like – But, However, No etc. that silently but clearly declares that we are living in a world of our own with a feeling that everyone else except us is wrong.
  • 7. We always tend to estimate how smart others think we are and how to project ourselves more than that to them. In this unending chase, the real momentum of the game is lost and things start moving in a wrong direction.
  • 8. The balancing act is lost when you are angry. Getting angry is not wrong but getting out-of-control at that moment of time is wrong. When you speak, ensure not to use to appear angry as a tactics. And when you are really angry, don’t speak for a while till you cool down.
  • 9. Even when someone else is accountable for a job that is not done, we tend to explain why it did not work.
  • 10. Keeping information to self by thinking that sharing information will reveal you as a weak person or will take control out of your hands. Sharing information appears to us as giving an advantage to other which we tend to hold all the time.
  • 11. Blaming situations (present or past) and people from the past for failures with a clear-cut intention of trying to keep yourself clean.
  • 12. Intentionally or unintentionally staying away from recognizing others for their achievements.

  • November 22, 2015  10:28 PM

    20 Great Lessons For Project Managers From Marshall Goldsmith – II

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    book review, Project Manager, Project Managers, Success factors

    This post is a part of four posts of the series – 20 Great Lessons For Project Managers From Marshall Goldsmith. This is the part II.

    Here are the 20 gems:

  • 1. We emphasize more on learning how to DO things and forget to apply our learning on HOW, WHEN and WHERE to STOP. Once we are able to learn the STOP factor, it becomes easier to drive on a road that is not as smooth as a super-highway. And we all know, no project runs smooth. Ability to harness accelerator, clutch and gears in sync is what is required in life.
  • 2. We try our best to win at any cost under any situations and due to that forget to keep the focus on delivering the best. As per Marshall, it is not important to win in all situations. That learning is very crucial.
  • 3. We focus more on self-importance and thus try to participate in everything that matters (or even does not matter). We tend to add too much value to everything even where it is not at all required. For every discussing being held, it is not important to add your point of view.
  • 4. We tend to be judgemental all the times. Rating others are not our job and on top of it telling others to follow you and do the things in the way you want is really absurd.
  • 5. We feel that real smartness is in being sarcastic while making comments which are not true. And then it becomes our habit to be like that at all places.

  • November 22, 2015  10:27 PM

    20 Great Lessons For Project Managers From Marshall Goldsmith – I

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    book review, Project Manager, Project Managers, Success factors

    This post is a part of four posts of the series – 20 Great Lessons For Project Managers From Marshall Goldsmith. This is the part I.

    What Got You Here Won’t Get You There: How Successful People Become Even More Successful by Marshall Goldsmith is a fantastic collection of 256 pages and is a bouquet of learning for Project Managers across the globe. The title itself says a lot. You cannot win each battle with the same strategy. Every battle has to be brainstormed so as to formulate a suitable strategy. Each project is a battle for a project manager. An off-shore project would require a different kind of strategy as compared to an in-shore project. A CRM project would be a different ball-game in comparison to a project related to ERP.

    This wonderful book has multiple magical gems that can transform your life from a project manager to empowered project manager. There is a fantastic learning in whatever Marshall Goldsmith is trying to convey in What Got You Here Won’t Get You There: How Successful People Become Even More Successful. It is simple to understand but slightly difficult to absorb and more difficult to adhere to. By the time you are able to adhere to these points, you are a totally transformed project manager who will look at everything with a different perspective. Marshall calls these gems as self-defeating factors which stop you from reaching next level in your profession while you have all those capabilities that are required to reach there. Why I call them gems is because these are the critical points to understand. And any learning that helps in delivering your best and is applicable everywhere in your life, throughout, is a gem.

    We will be discussing these gems in the next post.


    November 14, 2015  2:59 PM

    Webair Brings Cloud-Based Disaster Recovery With ZERTO

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Business Continuity, Cloud servers, Data Loss Prevention, Data Replication, Disaster Recovery, Virtual data center, VM

    Webair introduces a new improvised Cloud-based disaster recovery solution by adding Zerto, a VM-centric (Virtual Machine Centric), a hardware-agnostic solution that provides a fully scalable replication services along with off-site backup. This enhanced cloud-based disaster recovery-as-a-solution (DRaaS) is powered by Zerto that is a proprietary solution from Webair. This is a fully managed cloud-based colocation and managed solution. With the addition of Zerto, the solution now ensures replication of all sensitive data and applications in a real-time environment as well as its recovery in case of a disaster, system failure or data loss.

    Webair is an award-winning globally acclaimed DR (disaster recovery) and BC (Business Continuity) enterprise solution for VDC (virtualized data centers) and cloud servers. The solution enables its enterprise customers to recover and restore their data and applications remotely in a fast and efficient manner. This works magnificently irrespective of the critical data and business applications residing in an on-premise data center or in a high-performance cloud environment from Webair. The solution is well adapted by healthcare organizations as it complies with HIPAA-HITECH requirements.

    Webair’s solution ensure that its customers meet their all requirements related to continuity and compliances. There are differentiated service levels available along with an RPO (Recovery Point Objective) of seconds and RTO (Recovery Time Objective) of minutes. As Zerto is powered with its hypervisor-based data replication software, the customers are able to have a dashboard of RTOs and RPOs with real-time monitoring with which they are able to manage and control in an easy and efficient manner. It can be automated to an extent that all tasks are taken care of by itself so as to ensure faster recovery in case of a disaster. With the help of APIs (Application Program Interfaces) you can intergrate it well with any third-party services to automate or enhance nay further required changes or notifications/ alerts.

    The sturdy solution has been well accepted by various critical industry verticals like healthcare, ecommerce and financial services. The enterprise using Webair solution for last so many years are now assured about their digital assets with the additional power of Zerto.


    November 14, 2015  12:54 PM

    T-Mobile Binge-On Streams Videos Without Data Consumption

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Netflix, streaming video, T-Mobile, Video streaming

    Starting this Sunday, T-Mobile in U.S. has started a new service Binge. With T-Mobile Binge, the users can stream TV shows and movies of their choice via such services like Hulu, HBO Go and Netflix without any bit of data consumption. It means all such high data consuming streaming will now be happening for free without impacting on the data plan. As we know video streaming is the most data consuming service that spells most data charges to its users. The users of T-Mobile now will not have to pay for data charges when they are using heavy data streaming services to receive high-definition movies and shows.

    The T-Mobile customers will be able to watch the movies and TV shows of their choice with resolutions of 480 pixels and above. The service will allow them to get streaming services from a large number of streaming service providers and this streaming will not consume any portion of their data plans. Sling TV, ESPN, T-Mobile TV, UStream, DirecTV, Netflix, HBO Now, HBO Go, Hulu and a lot more are part of this list of streaming service providers either in the shape of movies, or TV shows; or both. The unique set of plans by T-Mobile’s new Simple Choice Amped plans need to be subscribed to avail this service.

    T-Mobile named this new service as ‘Binge On’ in which the users will get continuous streaming with unlimited access to the videos and streaming services from a large number of streaming services providers. There are many more features and service providers in the pipeline and shall be revealed gradually. This service ‘Binge On’ goes exactly in lines to T-Mobile’s already launched Music Freedom that allows its customers to stream music from almost all known companies like Spotify, Songza, Pandora, iTune Radio etc. Here also the data charges are nil.


    November 8, 2015  10:49 PM

    Twitter Launches First Ever Non-US Brand Emoji #MakeInIndia

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Emoji, India, twitter

    The first Non-US based brand that has honored with Twitter Emoji is Indian government’s #MakeInIndia campaign that is creating waves worldwide and among all MNCs present in India. This is a great effort from Twitter to promote India as a Global Manufacturing Hub. The design of this emoji consists of a black loin on an orange background. This design actually is a version of the national program’s official logo. This emoji now will appear next to the #MakeInIndia hashtag in any tweet worldwide.

    makeinindia

    The new emoji is a symbolic presentation of the successful brand campaign on Twitter. There are more than 500 million impressions on Twitter this year to promote India as a great hub for foreign direct investors for the transformation of the country into a manufacturing hub having global standards. Nirmala Sitharaman, the Indian Minister of Commerce and Industry visited Twitter’s global headquarters situated in San Francisco. The Minister was hosted by Twitter’s senior executives that included Shailesh Rao, Vice President, Asia Pacific, Latin America nad Emerging Markets; and Parminder Singh who is Managing Direction of India, Southeast Asia and the Middle East North America. The global launch of #MakeInIndia emoji was commemorated on this occasion. A meeting was held between the Minister and Twitter’s CEO, Jack Dorsey with an agenda of discussing the importance of India as a strategic growth market and how Twitter can be a value addition factor in promoting India’s brand to the rest of the world.

    As we know as per the current rating given by Brand Finance, India is world’s 7th most valuable nation brand. #MakeInIndia program was launched by Prime Minister Narendra Modi last year as one of the top global initiatives for the Indian government in 2015. The #MakeInIndia brand campaign had more than 300 million impressions on Twitter and more than 24 million engagements in August and September 2015. The top three markets for the global #MakeInIndia conversation on Twitter are the U.S., the U.K. and Japan with 95% neutral-to-positive sentiment. Positive Tweets are three times higher than negative ones. Comparatively #MakeInIndia brand campaign also has quite high engagement rates and per engagement cost is also quite low than global campaign benchmarks on Twitter.

    Nirmala Sitharaman, The Indian Minister of Commerce and Industry reportedly said that the ‘Make In India’ becoming quite popular among the global business leaders and Twitter has ensured to be an effective and important medium to help to tell this immensely engaging story to an impressive global audience. The results of this campaign and drive have been quite a resultive with the ‘Make In India’ and ‘Ease of Doing Business’ programs making India the #1 investment destination globally. Twitter has proved to be one of the efficient ways to shine a bright light on India’s visible power as a hub for global manufacturers.


    November 8, 2015  3:34 PM

    Deloitte Tech Fast50 India 2015 Award Grabbed By DreamOrbit

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Big Data Analysts, Enterprise mobility, Enterprise software, innovation, ISVs, Software engineering

    Deloitte Tech Fast50 India 2015 award was launched in 2005. This is its tenth anniversary celebration year. The award is conducted by Deloitte Touche Tohmatsu India LLP (DTTILLP). This is an integrated Asia Pacific program that is engaged in recognition of the fastest growing and most dynamic companies (public and private). The wide spectrum of this award covers all areas of technology like internet, biotechnology, medical, scientific, computers/hardware, software etc. The primary factor of identification of winners of fastest growing technology companies in India is on the basis of percentage revenue growth over past three financial years.

    DreamOrbit Softech is an Innovation Driven Software company engaged in enterprise level cloud, analytics and mobility solutions. The client vertical of DreamOrbit consists of logistics, transportation, supply chain industries. Currently, there are 70 clients from all across the globe. It has established its name as a specialist transportation technology company. DreamOrbit is the top company to provide cutting edge technology solutions and consulting to the unorganized transportation section that is largely spread all across.

    Sanchit Jain, CEO, DreamOrbit (2nd from Right) receiving the Deloitte Technology Fast50 India 2015 Award

    With a phenomenal 251% growth, DreamOrbit has won this year’s Deloitte Tech Fast50 India 2015 award. The award recognizes the top 50 technology companies in India in terms of fastest growth. From 37th rank in 2014, this year the company is able to gain a substantial jump and gain 22nd rank. Sanchit Jain, CEO, DreamOrbit pays credit of this award to the customer-focused problem-solving approach by his team and the cutting edge technology adopted to solve real world problems of their customers. DreamOrbit has grabbed this award for the second years in a row.

    image001

    DreamOrbit clients are spread all across the globe in Europe, Australia, India and the U.S.


    November 8, 2015  1:42 PM

    Now James Bond Will Drive VisitBritain Project

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    project

    SPECTRE is the latest (24th) James Bond movie released in the US on November 6, and worldwide, a little earlier, on October 26. The global fascination with James Bond and an increasing tourism trend worldwide has leveraged VisitBritain to launch a fresh campaign in parallel to the movie launch. The campaign is known as Bond is GREAT Britain film tourism campaign. This goes in partnership with Metro-Goldwyn-Mayer Studios and Sony Pictures Entertainment. British brands like Jaguar Land Rover is already known for premium quality, design, innovation, manufacturing and technology.

    SPECTRE is the 24th James Bond adventure from EON Productions, owned by Albert R. Broccoli. The Bond is GREAT campaign has been kicked off across more than 60 countries. The whole drive is to encourage Bond fans to choose Britain as their tour/holiday destination. Britain is the home of Bond and the motive is to show the world what makes Britain GREAT. This is not the first time that VisitBritain has partnered with Sony Pictures Entertainment and MGM (MEtro-Goldwyn-Mayer) Studios to collaborate with Bond Franchise to pump in more international tourists coming to Britain. Per year inbound tourism to Britain is valued at GBP 26.2 billion. It is mainly the British culture and heritage that attracts global tourists.

    SPECTRE is showcasing some of the iconic locations of Britain. The conglomeration of Britain’s historical and cultural tourism’s attractive offers along with its superlative expertise in film production facilities and talent is the major strength of Britain in attracting film-makers. It will be a mix of print, digital, social media, outdoor billboards and a global competition that will compose of this campaign. There is also an exclusive ‘behind the scenes’ coverage available on VisitBritain.


    November 8, 2015  11:23 AM

    Koenig: A Top International IT Training Indian Company

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Adobe, Apple, Checkpoint, Cisco, Citrix, CompTIA certifications, Corporate culture, EMC, Hadoop, IT training, Microsoft, Microsoft Dynamics, Novell, Oracle, PRINCE2 certification, RedHat, Salesforce.com, SAS, Scrum, VMware certifications, Zend

    Koenig Solutions Ltd. is an entirely different world in its own. It’s a world of freedom, happiness, results, trust, self-competition and dedication. Serving to a customer is like a prayer here. Results overrule processes here. You don’t need to be a slave of processes as an employee to cease producing results for the sake of processes. You are the king of your territory.

    When I said Koenig is the world in its own this is what I meant. For all their overseas students traveling to India for their courses, the moment they land at the airport they have to forget every tension of travel, stay, food, laundry, money exchange etc. Everything is taken care by Koenig. Own stay, own organized transport logistics, own laundry process, own gym, own money exchange center, a weekend excursion and entertainment programs, states of the art training process, and a lot more. That is Koenig world’s beauty.

    koenig

    The training process is one on one, in a small group, in a standard classroom model, remote education, at home at any location in the world and any other method you can think of. Any day at least one-third of their trainers is at any of the airports in the world, in transit, either returning back or teaching a client place. The classrooms are none less than any international standards. Training model is based on more of hands on than theory. There are many established over occupied trainers who have a long waiting list of students. These students are specific to learn from these respective trainers only.

    Koenig is a successful internationally acclaimed institute. They have as many numbers of students in Europe as in Africa. In India, they carry only B2C model. There is no corporate who does not know Koenig. This success and name were not there for initial years of the launch of Koenig. The success story has a lot of cultural development, ethos, dedication, grooming and mentoring behind it. The whole credit goes to Rohit Aggarwal, Founder & CEO who is a man believing in Karmas, ethics, trust, respect, walk the talk and Indian culture.

    There is no IT course related to corporate world’s requirements that Koenig does not provide. All the courses are of international standards with modern day technology imbibed in it. Trainers are highly competitive, classrooms are will equip and all facilities are provided. The focus here is only one – Customer. If a student is not satisfied at the end of the course there is a complete fee return, no questions asked; or an option to redo the course at no additional cost.

    Training imparted here pertain to Microsoft, Oracle, Ethical Hacking, Cisco, Dynamics, VMWare, RedHat, Citrix, PMI, SAP, SAS, SalesForce, Hadoop etc. More than 60,000 students have been certified. Koenig Solutions has 30+ training partners and 350+ world class trainers.


    October 31, 2015  2:39 PM

    Mark Zuckerberg On #netneutrality During His Recent Visit To India

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Facebook, Net Neutrality

    Recently the hectic visit of Facebook founder and CEO Mark Zuckerberg to India comprised of many speeches, meetings and a personal visit to see Taj Mahal. Three days back he was in the prestigious Engineering Institute in Delhi – IIT Delhi to talk about net neutrality. A couple of days back, on Thursday, he was in a luncheon meeting with political and industry leaders to discuss a number of matters and the controversial issues of net neutrality and zero-rating were part of this bouquet of matters to be discussed.

    The eminent leaders who were present in the discussion were Anurag Thakur – Chairman of Parliamentary Standing Committee on IT, Rakesh Garg – Secretary of Department of Telecom, Derek O’ Brien – Trinamool Congress Member of Parliament, Rajeev Chandrashekhar – Member of Parliament, A Didar Singh – FICCI (Federation of Indian Chambers of Commerce and Industry) Secretary General, Amitabh Kant – Secretary – DIPP (Department of Industrial Policy and Promotion).

    The role of technology, regulation and policy in steering access to the internet is very crucial. There are certain known and unknown issues and concerns relating to net neutrality as well as zero-rating. Internet.org and Free Basics was one of the detailed highlights by Mark Zuckerberg. Other hot points of discussion revolved around social media and e-governance. As we all are aware that Facebook and Free Basics (the name has recently been changed from its earlier name Internet.org), is an initiative of Mark Zuckerberg to provide free internet including a bundle of basic websites to the developing countries. The initiative has been strongly opposed by cyber activists who said this is a violation to the fundamental needs of net neutrality.

    The fundamentals of net neutrality state that there should be no discrimination among various websites and their availability to the internet users. The same goes valid for an entity in internet traffic flow. The payments to service providers and telecom operators should be differentiated on the basis of them. Mark Zuckerberg stay committed for affordable access to the next billion users from various developing countries, of which India comprises of around 250 million.


    October 31, 2015  1:53 PM

    Are You Ready For Data Protection Regulation Compliance?

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Compliance, Compliance Assessment, Data protection, Data regulations, Information security, Information security governance, Regulations, Risk management

    IT Governance Ltd. is engaged in providing books, training, consultancy and tools for IT Governance, information security, risk management and compliance. The is one of the known single-source with a provision of providing such a wide spectrum solution. The company has a great command over providing solutions for cyber security and IT governance for any size businesses and public sector. IT Governance is only successful when the IT issues are discussed with the top management in non-technical terminology. The top management is not ready to listen to the terms that they need to learn and understand. They need a talk that is business oriented and not that is full of technical terms. The customer base of the company is almost in every part of the globe. They have customers in Europe, the Middle East, Asia, South Africa and the Americas.

    IT Governance has recently launched survey about preparedness related to Data Protection Regulation. This survey demands information on how an organization is preparing for the launch of EU General Data Protection Regulation. It is more than three years this regulation is being discussed and its target line has been postponed many times. Over 3,000 revisions have been applied from the date the EU Commission launched privacy law for the EU during January 2012. Current finalization date for the regulation is early 2016. AS there are more and more corporate and government data breaches cases are coming into light, the draft needs to be finalized at the earliest. Organizations are not in a position to just wait and watch. The draft Regulation proposes penalties for the data breach to an extent of Euro 100 million limiting it to 2-5% of turnover.

    That is why the survey becomes more important for the businesses to act upon and assess their readiness towards the much-awaited Regulation. The draft Regulation specifies the definition of personal data and the importance of a data protection officer (DPO) within an organization. Any business having more than 5,000 data subjects is bound to appoint a DPO. There has to be a regular privacy risk impact assessment and if the mandate is not followed properly there will be penalties. Same goes true for data breach notification regulation. There are important terms to understand like the right to be forgotten and privacy by design.

    The Regulation is mandatory to adhere for all European companies and all non-European companies that do business in the EU. All such companies must participate in the survey and in return they will receive a copy of the final report.


    October 31, 2015  1:13 PM

    #projectmanagement For Beginners By ClydeBank Business

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Budgeting, Project management, Project scope, Risk mitigation, Scheduling

    Project Management For Beginners: Proven Project Management Methods To Complete Projects with Time And Money To Spare by ClydeBank Business is a must read book or a must-listen audiobook. This has been among the top bestsellers on Amazon. Any project manager would like to adopt proven strategies for successfully running and closing any type of project under pre-accepted limits of time, budget, and resources. But that is what usually does not happen in real life. That is where this book becomes handy to get the keys to master unchartered areas.

    Project Managers are highly in demand and it is apparently visible that all project managers do not fit in the area of skillset requirement. Theoretically a project manager might be quite strong in knowledge but in practical hardly half of them qualify. Project Management is a science because technical analysis is involved and the methodology itself requires scientific approach but then on top of it there is an art of managing a project, which is very important to understand and learn. Almost every organization needs project managers as it is not only a software design company or an It company that needs project managers. Project Managers who excel in their journey don’t find any obstacles in reaching the top of the ladder of their career upto even C-Level.

    To excel in this journey, a project manager has to be strong fundamentally. A project manager must master in budget creation, scheduling and scoping. Understanding project risks well in advance and mastering the art of mitigating those risks is something very important for a project manager. In this book Project Management For Beginners: Proven Project Management Methods To Complete Projects with Time And Money To Spare by ClydeBank Business you will learn exceptional management techniques which are very critical in terms of mitigation of project risks and ensuring a successful journey to its timely closure.

    Managing and controlling a project are two different aspects and as a project manager you must understand it well. Once you master all these essential project management skills and keep brushing your weapons, nothing can stop you in becoming a successful project manager who is able to complete any kind of project. There are always anticipated and unanticipated threats that come in the way of a project and as a successful project manager you must master to overcome these barriers.

    Project Management For Beginners: Proven Project Management Methods To Complete Projects with Time And Money To Spare by ClydeBank Business is not only an excellent book for project managers at any level, for aspiring project managers and for those who are preparing for Project Management professional exams. Some great learning come through this book when you objectively understand the difference of managing a project and managing it efficiently. What all ingredients you need to break all the barriers.


    October 31, 2015  1:45 AM

    Twitter Launches Brand Hub Providing Brand Insights To Advertisers

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Analytics, Branding, Metrics, twitter

    Twitter recently launched Brand Hub to provide Advertisers an array of deep insights into their brands. This is something unique, innovative, much practical and realistic scenario for advertisers. Brand Hub provides first of its kind insights to the advertisers to take control of the story around their brands. Millions of tweets are done from all across the globe which are related to one brand or the other. Each tweet if tracked and analysed in a rightful approach can bring in a lot of insights for the advertisers or the brand owners to learn the impact of it. It can also bring in a lot of information about what exactly customers, influencers and prospects are thinking about their product and how much of it is having a negative or positive impact on the brand.

    Till date, brands are always striving this kind of realistic analytics so as to take right kind of decisions and actions in order to elevate their brand image. One thing to keep in mind is that no auto-generated analytics is hundred percent correct. It always requires an extra pinch of common sense and manual intervention to draw out more fruitful results.

    Brand Hub is claimed to be the most intelligent analytics tools added recently in Twitter’s kitty to offer to its customers. Brand Hub helps its customers understand their key audiences segments, trends related to their brand’s conversation happening online, the overall share of conversation and a lot more. It comes in real-time and is a 360-degree analytics to provide deeper insights about brands and a great amount of learning so as to take appropriate actions and further find out the impact of those actions taken.

    The major insight segments are as below:

    TrueVoice
    TrueVoice is Twitter’s in-house production. It is an advanced metrics and is a powerful tool available within Brand Hub. This tool helps advertisers to track their share of conversation in a real-time environment. The share of conversation of a brand happening on Twitter can be correlated with their overall presence and the amount of engagement. A recent research claims that the brands having a higher number of mentions have higher possibility of a direct increase in their sales. Twitter does it in two ways. To provide an insight of real impact it analyses not only the brand presence on twitter but also of its competitors thus providing you what portion of total impressions does your brand carries.

    Audience
    With the help of this tool, an advertiser is able to get high-level insights about the engagements and volume of your brand on Twitter. It displays numbers – the number of people actively talking about your brand and geographic and other details of people. It bifurcates key influencers tweets from the rest.

    Conversation
    Conversation tool helps advertisers in knowing how their brand is being discussed on Twitter. This further brings insights about brand loyalty, brand recognition, purchase intent, categories of prospective buyers etc.

    After a successful beta drive and a positive feedback from major brands, Brand Hub is now available to select large and medium sized brand advertisers in most of the English-speaking countries. You can get further information on official Brand Hub page or the Analytics page on Twitter.


    October 31, 2015  12:53 AM

    Samsung Innovation Awards 2015 At IIT Guwahati

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    India, innovation, samsung

    The 5th Edition of Samsung Innovation Awards was held at the prestigious IIT Guwahati on 28th October. It aims to encourage young innovators to motivate them in pursuing their brilliant ideas in real life scenario. The well-captured ideas by the young innovators that are powerful to be adapted in practical production scenario to benefit masses are chosen to be awarded in this award ceremony held every year. Samsung Innovation Awards 2015, the 5th in the series was held recently at Indian Institue of Technology, Guwahati, one of the premium technology institutes of India. Guwahati is the easternmost city of India.

    Samsung Innovation Awards intends to recognize and reward innovations that have a potential to revolutionize the life of masses in the society. The award aims at motivating the young innovators so that they further pursue their innovation to bring it to everyday living usage. The first prize was given to the team who brought out an innovative mobile application for the hypernasality assessment in cleft lip and palate (CLP) patients. The team comprised of Vikram CM, Sishir Kalita, Akhilesh Dubey who developed this wonderful app with the assistance of their Professors SRM Prasanna and Dr. Abhishek Srivastava.

    Image 1

    The other recipient of the award was to the team that innovated Hybrid Assistive Wheelchair Exoskeleton. The team comprised of Tanmay Shankar assisted by his professor S K Dwivedy. And the third team to get this award was the team that brought out a GSM based automatic cooking machine that is developed by Manas Das, Bijay Manali assisted by Prof. S Bhattacharya. The awards were presented by Dr. Aloknath De who is Senior Vice President and CTO (Chief Technology Officer) in Samsung Research and Development Institute, Bangalore, India.

    There were seven teams in total out of an overwhelming number of applicants that were chosen as finalists. These finalists were given a chance to share their ideas and innovations among the eminent jury that comprised of Dr. Aloknath De, Dr. Hemant B Kaushik (Chairman Technical Board, IIT Guwahati), and Dr. Anupam Saikia (Associate Dean of Academic Affairs, IIT Guwahati). The top three awardees got an award of INR 2.5 lacs (Rs. 2.5 lakhs). The rest four finalists received a prize of INR 40,000 (Rs. 40,000) each. In addition, all the seven teams will get full assistance from Samsung R&D Institute, Bangalore to productize their innovative ideas.

    It was a difficult task to shortlist seven finalists out of 41 participating teams. The main ideas that were taken by various teams were to bring out innovative results in Assistive Solutions for the Differently Abled, Infotainment, Digital Services, Smart Homes/Buildings, and Intelligent Personalization for Smart Devices.

    The competition witnessed a magnitude of path-breaking innovations, shortlisted from 41 entries down to 7 most impactful ones. The innovative product ideas and solutions were from across themes, including Assistive Solutions for the Differently Abled, Smart Homes & Buildings, Infotainment, Digital Services and Intelligent Personalization for Smart Devices. It was the degree of innovation, usability, relevance, feasibility and overall impact on the society that mattered most while selecting the finalist’s ideas.

    One thing that comes to my mind is that why SRI-B (Samsung Research and Development Institute – Bangalore) has limited itself only to IITs. It is the need of the hour to go beyond and hunt for the youth there in urban who are short of proper guidance and assistance but still have some wonderful innovative ideas to imbibe in real life.


    October 23, 2015  10:25 AM

    COAI Reacts Sharply To TRAI Regulation On Call Drops – Part Two

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    about mobile network, mobile network, Telecom, Telecom Careers, telecom service providers, Telecommunication, Telecommuting

    Note: This article is in two parts: This is the second and concluding part. you can read the first part of this article COAI Reacts Sharply To TRAI Regulation On Call Drops – Part One.

    On the other hand, TRAI has observed that the improvement in the QoS (Quality of Service) and call drop is almost negligible against the claims. This observation is based on the second drive test done by them in September 2015. The test drive results do not match with the reports submitted by telecom operators to TRAI. In fact, there is a gap in both. The test drive has been by TRAI only in two cities – Delhi and Mumbai. Based on the data of these two cities, TRAI has extrapolated the results of other cities. On the other hand, the regular reports submitted by telecom operators to DoT is more realistic and is pan India.

    There are certain burning questions that DoT and TRAI need to resolve before blaming the telecom operators completely for the issue of call drop. Some of these are based on – the issues regarding call drop that are beyond the control of telecom operators, site unavailability, non-operational towers tower sealing by local administration, license conditions that are not at par with the commitment of 100% coverage of service area or in-building, RoW (Right of Way for in-building issues, TRAI rulings etc.

    Because of unclear regulations regarding implementation are creating confusion, ambiguity and reconciliation problems. For instance, it is difficult to ascertain if the call has dropped from the call originator’s network or the call receiver’s network when both are on different networks. In this case, both will feel that the problem is with their respective network and hence the claim will have to be settled by both operators for their respective users whereas the fault is of either or both the network operators. This will definitely create confusion and chaos rather than bringing in a simple solution, thus making the situation more complex. This also would require a big change in the system and automation process to intimate the customer about call drop and compensation details, which looks unrealistic and cumbersome.

    COAI’s Director General Rajan S Mathews feels TRAI’s decision is not in the right direction as it is not solution focused. This is rather more focused on the penalty or the problem that could never lead to the right solution in the wake of lack of proper infrastructure in place. The main focus should be on network infrastructure, cell towers smooth functioning, adequate and affordable network spectrum, educating the consumer, smooth government functionaries, lack of cell towers, delays in approval for installing sites, power supply issues, fibre cuts, and licensing & renewal issues.


    October 23, 2015  10:15 AM

    COAI Reacts Sharply To TRAI Regulation On Call Drops – Part One

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    about mobile network, mobile network, Telecom, telecom service providers, Telecommunication, Telecommuting

    Note: This article is in two parts: This is the first part.

    COAI – Cellular Operators Association of India, formed in 1995, is an NG (non-governmental) society. It’s vision is to bring India to the top of global leaders of innovative mobile products, services and communication infrastructure. One of the main targets of this registered society is to achieve a national teledensity of 100% which includes broadband.

    A recent regulation on Call Drops by TRAI – Telecom Regulatory Authority of India, is impacting all telecom operators in India in a big way. But probably, that is the most practical approach taken by the Government. The proposed regulation says that all telecom operators are bound to compensate their respective consumers for call drops for Re. 1 per call drop, up to a maximum count of three call drops per day. That way it will not only become mandatory to keep a track of call drops on a daily basis – per consumer wise, but it will also require them to keep their accounting process intact for the payable, paid and unpaid amounts. COAI though agrees that the problem of call drop is high and is genuine, but this solution is not the right one to address the issue.

    COAI confirms that in recent the network quality has improved across all circles in India as per the data shared by the telecom operators with the DoT (Department of Telecommunication, Government of India). There has been an investment of over Rs. 50,000 crores on telecom infrastructure and telecom spectrum during the year 2014-15. Around 70,000 additional cell towers have been installed by the telecom operators during last 6 months to enhance connectivity, increase network coverage and proper capacity.

    You can continue reading the second and concluding part of this article COAI Reacts Sharply To TRAI Regulation On Call Drops – Part Two.


    October 22, 2015  10:51 PM

    @Aircel Brings A Unique Paper Recharge For e-Commerce

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    smartphone

    It is worth noticing if one of the leading telecom service providers takes some innovative steps towards redefining data consumption. And in this direction the same telecom service provider shuffles the whole equation of data consumers in a country. That is where Aircel comes into the picture in offering multiple industry-first data products. Aircel recently launched first of its kind, a unique concept in Paper Recharge in accordance with the increasing e-commerce. Aircel also introduces an industry first program in terms of partnering mobile insurance partner company – Ingram. On top of it, the telecom giant has associated with NexGTV in the wake of offering speedy and affordable video streaming with latest state-of-the-art technology.

    Data is one of the primary needs when you talk of a smartphone. The increase in smartphone sales automatically indicates increasing demand of data packs. The data pack offers must of user-friendly so as to cater to their needs. To cater to this increasing data consumption in India, Aircel has come out with very serious and user-friendly offers that are going to change the whole gamut. Aircel’s three partnering in this context is worth mentioning. Partnering with Snapdeal, one of the leading e-commerce portal, is a clear cut indicator to provide a whole new world to the e-commerce savvy gen-y of the country. Each user can personalize it as per his or her liking and the kind of offers that interest. Second partnering is with Ingram, a mobile insurance provider. Third is their partnering with NexGTV. NexGTV is a mobile TV portal with the latest technology to provide well curated customized content to its customers.

    There has been 55% increase in smartphone user base in India in 2015. If you talk of Aircel consumer base, there has been 75% increase in their 3G users. It clearly shows the more demand for data usage in India. The smartphone users want to stay connected all the time by staying online. Aircel has made it easier for its consumers (existing as well as new) to be online in a much easier way. For all online shoppers and/or data users, Aircel is providing Paper Recharge through online e-commerce portal Snapdeal. The consumer can do this as a routine online shopping by choosing from two packs of values Rs. 402 and Rs. 602 respectively. With COD (cash on delivery), the user is first provided the voucher in physical form on his/her doorstep and then the payment is collected.

    With Ingram, the unique partnering is another industry-first drive where the consumers get Aircel Cover Plus. When a consumer buys a new smartphone, there is an offer of getting it covered for insurance within seven days of purchase. The two kinds of insurance coverage available are – Accidental and Liquid Damage. For instance, if the value of the smartphone is upto Rs. 10,000, it can be bundled with a pack of Rs. 499 in which Rs. 1200 worth of offers are bundled for the user. The bundle of offers include 1GB Aircel data for a period of 3 months. Similarly of the value of a smartphone is upto Rs. 55,000 then the user can go for a Rs. 799 pack that will include 1GB of Aircel data for a period of 3 months. This will also include Premium Anti-Virus.

    To enjoy NexGTV the consumer needs to spend just Rs. 749 for a 3-month subscription that covers 1GB Aircel data every month. This subscription is bundled with more than 130 live TV channels and 2000+ movies.


    October 21, 2015  10:59 PM

    @LeadSquared Acquires 300 Customers In CRM Solution #LeadSquared

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    CRM, customer management software, Customer Relationship Management, Lead generation

    If I say transparency and simplicity are the key today to sustain in business, it will not be a misnomer. Acquiring more than 300 customers all across the globe and over 40 partners within a short span of three years is not a bad start. I am talking about LeadSquared that has recently achieved its goal of acquiring 300 customers. The company has an immediate plan to raise USD 10 million for the purpose of expanding and building their business. LeadSquared is a leading SaaS company with an aim to provide an end to end acquisition platform to its customers. Since their launch of their business app post beta, acquiring 300 customers must be a happy state telling something good about the app.

    The customer base of LeadSquared come from various verticals like Health & Wellness, Education & Training, Technology, Real Estate, and Consumer Services. With already over $1 billion worth of customer acquisition market, the company is still comfortable in managing business requirements from their customers. These requirements are coming from various industry vertical and LeadSquared is quite confident in providing a solid platforms in tackling businesses for their customers. The Leadsquared solution provides a complete platform for customer acquisition that includes Lead Capture Automation, Marketing Automation, Lead Management, Sales CRM and Analytics. The prime focus of this solution is aimed at providing business more fruitful results in terms of conversions. Increased customer base proves that the solution is business friendly in getting objects attained in stipulated parameters of time, efforts and investment.

    Nilesh Patel, Co-Founder and CEO of LeadSquared believes that selling their solution is not the business goal. Merely selling a solution does not prove its worth and obligations. Driving actual business results is the prime goal that he feels can help his customers in gaining success in today’s tough market scenario. Few of the key bottlenecks of business have been focused in this solution like lead leakages, poor response time, high rate of lost opportunities, lack of analytics to take concrete business decisions. ROI in marketing and sales efforts has always been a serious concern. The main goal of CRM is not to have a wider but a focused approach that brings in quick and enhanced business results – tangible and intangible – both.

    You can visit their website for a clearer picture of the solution, customers, partners and approach. You can also create a free account to understand the product well while using it for your own business.


    October 7, 2015  1:54 PM

    Is HP Separation Into Two New Companies A Winning Strategy?

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Business strategy, cloud, Hewlett-Packard, HP

    Image source: blogs.ft.com

    It was exactly a year before when HP declared separation into two new companies – Hewlett Packard Enterprise and HP Inc. This announcement came in the wake of HP approaching its fourth year of the five-year turnaround plan. So 2015 being the fifth year of its plan, effective November 1, 2015, the two separate companies will come into existence in a full-fledged manner in terms of legal and finances. These five years have seen a huge transformation in HP to reconfigure and rebuild the two separate companies with an entirely different set of goals to achieve. Few primary keys of sustenance being innovation, go-to-market approach, workforce management, and performance.

    image: blog.shi.com

    HP Inc. will henceforth be the market leader in personal devices and printers with complete focus on growing number of innovative products in its foray. Ultimate goal of the company will be empowering its end users to stay creative, interactive and inspiring like never before. 3D printing will be one of its key areas where it promises to bring in innovative solutions. HP Inc. will retain the current logo of HP.

    Hewlett Packard Enterprise, on the other hand, will be focused on enterprise solutions by defining the next generation of enterprise application solutions, software, services and technology solutions. Of course, mobility has to be part of it if any solution has to think of survival and sustenance. The goal here will be to deliver something innovative and new with an edge over other similar solutions/ products available in the market. The enterprise solutions company will lead in providing servers, storage, convergence, networking, application solutions, and services. It will also pitch its Openstack Helion Cloud solutions. Hewlett Packard Enterprise will focus more on cloud, big data, mobility, security and IoT. Everything is supposed to be more business centric and customer focused. Some already delivered breakthroughs like Apollo, Gen 9, 3PAR storage solutions, Moonshot servers, HP OneView management portfolio, HP Helion Cloud solutions, are there to vet the promises ahead.

    image: twitter.com

    Strategically, in my opinion, this is a good move to do away with a chaos and interference of interests between the two segments – personal and enterprise – within the same organization. This will vouch for much-focused approach and well-defined strategies for the respective target audience. Flexibility, mobility, dynamism, and innovation are the prime keys to build larger customer base and engage them for a long-term by providing a value proposition all the time with changing scnerio in industry and technology.


    October 5, 2015  9:51 PM

    A Well Informative and Effective Book On #leansixsigma

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Lean, Lean management, Lean principles, Six Sigma

    Lean Six Sigma Quickstart Guide: A Simplified Beginner’s Guide To Lean Six Sigma by ClydeBank Business is written in a simplified and structured manner so as to ensure to bring “first thing first” on the table before getting into the complexities of the subject. The purpose of this book is quite clear. It intends to steer visible improvement within an organization with the help of Lean Six Sigma. Lean and Six Sigma have stayed as quite interesting topics for last few decades and reportedly many organizations have benefited by adoption of Lean, Six Sigma or Lean Six Sigma.

    Lean Six Sigma Quickstart Guide Cover

    An organization is simple to run but running it effectively, efficiently and by ensuring negligible waste in product and process is a difficult task and requires equally strong brains to run the show. Lean Six Sigma focuses entirely objectively on day to day operations in a way to ensure least disruptions, maximum productivity and continuous enhancement in the processes. Quality has to be at its peak in Lean Six Sigma. If it is not, you will not be able to achieve either desired goals or customer satisfaction. Once you adopt Lean Six Sigma and start improving your processes and quality, there is a consistent increase in your customer’s satisfaction level and to sustain it you need to keep improving your quality and thereby decreasing rejections. Lean Six Sigma Quickstart Guide: A Simplified Beginner’s Guide To Lean Six Sigma by ClydeBank Business explains all this in a quite impressive manner.

    Both Lean and Six Sigma depend on statistics for analysis and reporting purposes. Lean Six Sigma is actually a marriage between production philosophy of Lean and process improvement techniques of Six Sigma. Lean Six Sigma talks about going beyond customer expectations thus getting the best out of teams efforts to draw out maximum efficiency. That is where Lean Six Sigma Quickstart Guide: A Simplified Beginner’s Guide To Lean Six Sigma by ClydeBank Business ensures your grip on the subject.


    October 4, 2015  1:10 AM

    Hyperlocal, Logistics Businesses And FarEye Mobile Workforce Solution

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Enterprise mobility, Logistics, mobile workforce, Real time analytics

    Do you have a real-time management solution of your sales, delivery and after sales workforce that is in the field most of the time? Does your admin team wait for them to come back to their workplace to fill in their day’s status so as to update in management reports and dashboards? Are you able to track the actual course of action of your field staff and get a clear picture of it in real-time, and get a comparison – graphical, statistics, charts – representing what was planned for the day and what is the actual position – at any moment of time?

    If yes, then you need to have a look at the Mobile Workforce Management Solution – FarEye – to compare the complexities in your existing solution and the ease & comfort in the solution proposed. If not, then you definitely need to have a look at the FarEye solution, without fail – and experience the sea change it can bring in your business. We all know the changing world scenario in terms of technology and mobility. The world is getting smarter every day to make its business solutions better in terms of getting accurate business reports so as to take right decisions in right moments. We also know very well that how much negative impact delayed decisions have on a business.

    Hyperlocal business and Logistics business comprise of a lot of mobile workforce activities and a requirement of quick decisions in order to attain new business, retain existing customers and get quicker & accurate business results. A Hyperlocal business we can easily be related to local retail, healthcare, consumer durables, or financial services. In this kind of business environment, there is a constant need of assign and dispatch jobs that is to be monitored in real-time so as ao take decisions about re-assign and altering/ canceling dispatch in case of changes required due to real scenario differing from the planned ones due to whatever reasons. A right-time decision is more important than taking it at a later time when the action has lost its sanctity and value. Imagine if you are not able to communicate with your field workforce, you and your field workforce would be as good as you are living on two different planets. Communication does not mean talking over the phone, which is not feasible and possible in a business environment. It is about parsing the information at the time of its origin through your mobile app residing on your smartphone when you are in the field.

    If your field workforce has a mobile app where they can update their field activities, capture customer feedback, and the team sitting at the back office monitoring it can get the status, job updates and customer feedback in real-time. For the evaluation of the performance of your field workforce, you have a built-in mechanism to assess it any moment of time without waiting for any reports from anyone to come to you. If all data is captured at the right time at the time of its origin in the field, you get whatever you need for your analysis purposes or decision making. A smart solution like FarEye would ensure job dispatching, Auto-Routing, Auto Assigning/ Allocating, and Tracking of your field workers.

    On the operations front, there are features of live monitoring, live job updates, real-time coordination, an inclusion of a new request, alteration of an existing request, customer requests/feedback, notifications to customer, alerts to staff. All this brings out a better business scenario for you where you have various results, analytics and reports like digital proof of attempt, mileage and efficiency report, heat maps, job statistics, operational analytics and customer feedback/experience analysis & analytics.

    In the nutshell, a smart enterprise mobile workforce management platform like FarEye helps you to closely track and monitor your on-field staff. It helps in streamlining the interactions and follow-up steps in a centralized control or monitoring system. The end result is reduced turn-around time. A smart solution like this helps you to streamline your efforts and brings out the efficient flow of business. This in turn gets your procedural and strategic development getting optimized.


    September 30, 2015  11:36 PM

    #leanbusinessmodel A Must Listen Audio Book On Lean Business Model

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Business process improvement, Lean, Lean management, Lean principles, Lean processes, TQM

    Lean QuickStart Guide: A Simplified Beginner’s Guide To Lean by ClydeBank Business is meant for all persons who know nothing or very little about Lean, persons who have a little knowledge and exposure (working experience), or persons who want to examine their depth in the subject. The book has been carved well in such a manner to ensure that the concepts and ideas behind Lean are well understood. The book prepares you well on the subject to enable you to understand the Lean Business Model in any kind of industry or organization environment. After finishing this book, you will be able to take the Lean approach for all problems you handle.

    I have started liking the audio books as it helps me to keep listening to it while on the go. The book has been narrated well by Lucy Vest. Lean, Scrum, Agile, TQM (Total Quality Management), Process Improvement are some of the common terms in use in today’s professional and business world. But what lies exactly behind these words is important to understand. The book talks in depth about the philosophies, concepts, and techniques of Lean business model. You can incorporate these concepts or ideas only once your own fundamentals are thorough. Lean QuickStart Guide: A Simplified Beginner’s Guide To Lean by ClydeBank Business promises to do that for you.

    In today’s dynamic world, Lean is one of the most feasible and demanded business operations model around the globe. In that sense, it is good to read (or listen to) this book for all Lean business model enthusiasts from any industry vertical. The book starts with explaining you the important terminologies, and further explains you the six components that build Lean philosophy, the meaning of Lean production (Pill production), Value stream mapping and its significance, how to make value stream mapping effective with the help of tools, and finally the mistakes to avoid while performing your Lean Business Model journey.


    September 30, 2015  11:00 PM

    #scrum QuickStart Guide: Important Tool To Learn About Scrum

    Jaideep Khanduja Jaideep Khanduja Profile: Jaideep Khanduja
    Agile, Scrum

    Scrum QuickStart Guide: A Simplified Beginner’s Guide To Mastering Scrum by ClydeBank Business is a compelling ultimate guide if you want to learn and master scrum methodology so as to be able to implement it in your organization. Scrum is all about working as a team in a highly collaborative manner in any project arena. Collaboration and communication are the two fundamental keys in the scrum. Scrum methodology works well with any kind of project – IT or non-IT, internal or external, local or offshore, project teams working within the same campus or co-located. Efficiency and Effectiveness are what matters most in any project and that is where Scrum comes into the picture to ensure to fetch the best of both for a project in an organization.

    Scrum is a more practical approach as compared to the older approaches like waterfall or relay when we talk about project management methodology. The main focus in Scrum stays on a common goal that ensure project success among a number of cross-functional teams. The book explains well about Daily Scrum and its importance. All the members of various teams working on a project are part of the Daily Scrum to talk about each member’s daily achievements, bottlenecks or obstacles, tasks for the day etc. Scrum enables to bind all teams together forming a single team to move ahead towards a common goal. The concept of Scrum originated from the Rugby Field.

    The narration in audible book version of Scrum QuickStart Guide: A Simplified Beginner’s Guide To Mastering Scrum by ClydeBank Business is by Lucy Vest and the modulation and pitch have been used well to emphasize on certain terms as and when required in the book. Scrum ensures to take care of most painful issues that are faced in a project or an organization – like resource allocation, task management, individual and team accountability. The success of a project within an organization lies solely on the approach adopted. When it matters most to talk only about the progress of a team every individual becomes an important and critical unit of the team to achieve success on a regular basis.

    Many organizations take Scrum as a very complicated activity but this book helps you to break those barriers as it presents the terms and processes in a very simplified manner so as to make you fully understand the subject to such an extent that you can take an initiative in adopting Scrum within your organization. Scrum, definitely, helps a lot in delivering your best in any kind of projects. It helps you to enhance your project management methodologies. It is always better to take a top down approach while implementing Scrum in your team or organization.


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