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Ian Clayton
San Diego CA
President
itSMF USA Lifetime Achievement Award Recipient 2005 Founder ITSMI, Co-Founder, itSMF USA Certified Service Management Professional, ITSM Master, ITIL Service Manager V2 ITIL Expert Diploma V3 Approved ITIL Instructor.
http://www.servicemanagement101.com
Service Management, ITSM, ITIL
  10 pts.   ( How do I earn points? )


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ITIL V3

last updated: May 1 2008 12:32 AM GMT   |   asked by: IMC   |   ITIL, ITIL for SMBs
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