Word of the Day – knowledge management

“Consider gamifying your knowledge management system. A badge that says this person is really knowledgeable about a product or process is one of the truly valuable badges in any company, and it gives status to your best employees and your best contributing customers.” — Denis Pombriant

Today’s WhatIs.com Word of the Day is knowlege management. Knowledge management involves data mining and some method of operation to push information to users. A knowledge management plan involves a survey of corporate goals and a close examination of the tools, both traditional and technical, that are required for addressing the needs of the company. The challenge of selecting a knowledge management system is to purchase or build software that fits the context of the overall plan and encourages employees to use the system and share information.