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Home > IT Blogs > Overheard in the tech blogosphere > Who’s sorry now? The Canadian Imperial Bank of Commerce

Overheard in the tech blogosphere

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» VIEW ALL POSTS Dec 20 2007 8:43PM GMT

Who’s sorry now? The Canadian Imperial Bank of Commerce

Posted by: Margaret Rouse

The Canadian Imperial Bank of Commerce issued several apologies this year.

They experienced technical difficulties that caused inaccurate account balances
They accidently provided inaccurate information that caused the Canada Revenue Agency to bill customers incorrectly
They sent confidential faxes by mistake to a U.S. junkyard and a Montreal shopping-cart company
They had one of its automatic bank machines issue Canadian Tire money instead of legal tender.

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