||The Canadian Imperial Bank of Commerce issued several apologies this year.
- They experienced technical difficulties that caused inaccurate account balances
- They accidently provided inaccurate information that caused the Canada Revenue Agency to bill customers incorrectly
- They sent confidential faxes by mistake to a U.S. junkyard and a Montreal shopping-cart company
- They had one of its automatic bank machines issue Canadian Tire money instead of legal tender.