Overheard: Word of the Day

Dec 20 2007   8:36PM GMT

Who’s sorry now? RIM, 365 Main, Skype and Rackspace

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

please_stand_by.gif RIM joined 365 Main, Skype and Rackspace, apologizing to customers for “any inconvenience resulting from loss of service” this year.

RIM blamed their outage on a software upgrade. 365 Main said their backup generators were at fault, Skype blamed a security update from Microsoft and Rackspace said all their problems could be traced back to a truck hitting a utility pole.

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