Overheard in the tech blogosphere » change management

Overheard – Appreciative Inquiry

Margaret Rouse — Wed, 06 Jan 2010 19:55:37 +0000

On the surface, Appreciative Inquiry can sound too “touchy feely” for hard-nosed business people. We like to vent and to gripe. But is venting the best use of time at an organization’s planning meeting?

Jane Logan Appreciative Inquiry

Today’s WhatIs.com Word of the Day is Appreciative Inquiry.

Overheard – Organizational change management

Margaret Rouse — Mon, 09 Nov 2009 18:52:19 +0000

The foremost principle of risk communication is that ‘perception equals reality.’ In other words, what is perceived as real is real in its consequences. Employees react to perceived threats, rather than to ‘reality.’ Their level of stress during times of change is proportional to their perception of threat.

Joseph G. Wojtecki, Jr., and Richard G. Peters, Communication Organizational Change: Information Technology Meets the Carbon-Based Employee Unit

Today’s WhatIs.com Word of the Day is organizational change management.

Video: Good explanation of change silos

Margaret Rouse — Tue, 04 Mar 2008 02:01:59 +0000

[kml_flashembed movie="http://youtube.com/v/arfrDgt7Nis" width="425" height="350" wmode="transparent" /]

I’m not plugging Serena Dimensions. I am plugging their video — they did a nice job explaining some of the issues surrounding change management.