Overheard: Word of the Day

Jun 12 2009   4:28PM GMT

Release management – the IT equivalent of herding cats

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

Studies have shown us that a large majority of IT projects fail either in part or outright for non-technical reasons that could have been prevented with proper planning.

George Spafford, Release policies set standards for rollouts

Today’s WhatIs.com Word of the Day is release management.

As part of a webcast on Understanding the ITIL Trinity of Configuration Change and Release Management, George says that:

  • 29% of projects deliver on-time with expected features
  • 53% are challenged (are delivered on-time without expected features)
  • 18% outright fail outright

It’s not surprising that George attributes these dismal numbers to non-technical factors, including lack of project planning, poor requirements definition, not getting the right stakeholders involved,  poor communication and insufficient management oversight .

I’m frankly surprised that the number of projects that deliver on-time with expected features is so high.  I would have guessed…3%.

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