|Trigger data such as life events, birth of a child, death in the family, household move, or bankruptcies create an opportunity to influence customer responses.|
Today’s WhatIs.com Word of the Day is customer intelligence.
Leveraging customer intelligence often requires change. Organizational behaviors, business process workflows, as well as technology enablers will require modification in order to succeed. In addition, new skill sets and statistical data-driven expertise will need to be acquired, either through training, selective hiring or engagement with managed services providers.
|A lot of these agencies are built on infrastructures that can’t handle the demand, especially when you put out that information on the public domain.
Vivek Kundra, Gov 2.0 Summit
Today’s WhatIs.com Word of the Day is Open Government Directive.
Guest blogger: Crystal Bedell
Open Government Directive provides requirements for the online publication of government data. U.S. executive departments and federal agencies are required to release public information online in machine-readable, open formats, thereby exposing their operations to the public. They are also required to integrate public participation in the policy-making process.
The Office of Management and Budget issued the Open Government Directive and its instructions in 2009 by order of President Barack Obama. The Open Government Directive’s goal is to promote transparency, participation, and collaboration between the federal government and the public. The transparency that comes with online disclosure is intended to promote accountability and enable public participation in the policy-making process.
To comply with the mandate, agencies had to identify “high-value information” that was already available online, identify “high-value information” that was not online but would be, and establish a timeline for that data’s publication. There has been some confusion, however, as to what data constitutes high value. The Open Government Directive definition of high-value information is very broad, including data that can “increase agency accountability and responsiveness; improve public knowledge of the agency and its operations; further the core mission of the agency; create economic opportunity; or respond to need and demand as identified through public consultation.”
In addition to publishing public data, each agency must publish an /Open page on its Web site (e.g., www.justice.gov/open) that discloses the agency’s efforts in regards to the initiative and engages the public, looking for help and feedback on its processes.
|For many decades, security engineering was a specialized topic, primarily considered within military organizations or by those working with them. Standards like TCSEC and ITSEC from the 1980s and 1990s, and later the Common Criteria, described the software-engineering activities needed to develop and validate security-critical systems.
Dr. David Basin, Integrating security into the system development process
Today’s WhatIs.com Word of the Day is Common Criteria.
|“One of the most painstaking web programming tasks is achieving web accessibility. Although estimates vary, between 5 and 10% of Web users have some sort of accessibility need.”
Nick Kellett, Sharepoint Accessibility
Today’s WhatIs.com Word of the Day is Section 508. According to a Sharepoint tutorial on SearchWinDevelopment.com, SharePoint 2007 outputs a lot of code that is not compliant with Section 508 or other accessibility regulations.
|Not surprisingly, analyzing unstructured content across the enterprise is an expensive undertaking. If it weren’t, the mega-vendors like SAP and IBM probably wouldn’t be interested in it.|
Today’s WhatIs.com Word of the Day is text mining.
|While 100 Gigabit Ethernet is the key for the service provider core, we believe better economics will drive adoption of 40 Gigabit in enterprise data centers.|
Today’s WhatIs.com Word of the Day is 100 Gigabit Ethernet.
|Business intelligence is sort of a marketing term that was made up to say, well, we can’t call ourselves a query and reporting company, we need to call ourselves something different. Let’s call ourselves “business” … um … make it ‘business intelligence.’
Dr. Jim Goodnight, SAS data analytics offers much more than BI from IBM, SAP
Today’s WhatIs.com Word of the day is business analytics.
This is an interesting term because nobody seems to agree whether there’s really a difference between business intelligence and business analytics — except the vendors. Is BA just marketing hype to convince people to start buying software again? Are BA products so different that they deserve a new name — or are vendors just rebranding a new and improved BI product?
An interesting observation from Dr. Goodnight has me thinking:
The growing popularity of analytics has been spurred in part by the demise of ERP. Most large companies already have their ERP systems in place and are looking for ways to get useful information out of those systems.
The demise of ERP? Another buzzword bites the dust and out of the ashes rises Business Analytics?
I sort of picture BA as a service that would aggregate all the unstructured data from disparate sources and hooks up to your traditional ERP so you can see both structured and unstructured data and create queries on the fly.
The promise of having this magical power is truly awesome. I think they should have picked a different name though. If I were a BA vendor, I’d call my new magic software “Actional Analytics.” It has a super-hero vibe.
Today’s WhatIs.com Word of the Day is cyberextortion.
|To create a true DaaS offering, a VDI environment needs a solid management framework, and the battle for this has just begun.|
Today’s WhatIs.com Word of the Day is desktop as a service.
|These are the situations where the SOA moniker is a straw man: “I was doing XYZ and called it SOA even though it wasn’t… XYZ failed, therefore SOA failed.” Well, we don’t have the time or money to play such games any more. SOA isn’t dead — what’s dead is the fake SOA straw man.
Jason Bloomberg, The rumors of SOA’s demise…
Today’s WhatIs.com Word of the Day is straw man.