|“Right actions in the future are the best apologies for bad actions in the past.”
1. In 2007, Comcast apologized for:
a. unsatisfactory customer service
b. favoring conservative news shows in their programming lineup
2. Sony apologized for:
a. a humanoid robot that made obscene gestures to museum visitors
b. a freshly-slain goat centerpiece at a Greek orgy
3. The Canadian Imperial Bank of Commerce apologized for:
a. repeatedly sending faxes with sensitive customer data to a U.S. junkyard
b. issuing Canadian Tire Money (cash coupons) instead of legal tender
4. Apple apologized for:
a. making a third-grader run to her room and slam the door
b. making iPhone customers have to use AT&T
5. Intel apologized for a print ad featuring six sprinters because:
a. the ad was considered to be racist
b. the ad infringed upon Sprint Nextel’s brand
6. Verizon apologized for:
a. inappropriately blocking free speech in text messaging
b. failing to hire anyone over the age of 40 for their TV commercials
7. Mark Zuckerberg apologized for:
a. mistakes in the design and deployment of a Facebook application
b. failing to protect Facebook member’s privacy
8. David Maynor apologized for:
a. hacking into the Mac OS X 10.4.6 operating system to demonstrate security holes
b. not telling Apple that he knew there were security holes
9. The CEO of TJX (TJ Maxx and Marshalls) apologized for:
a. using faulty third-party software for gift cards
b. the biggest data breach in history
10. Skype apologized for:
a. a major outage that left 220 million users unable to make VoIP phone calls
b. a software glitch that caused 220 million users to hear echos when they talked on the phone
|“Computers that operate at the speed of light have come a step closer. Researchers have devised a light-based transistor made of semiconducting nanowires that could be a key building block of machines that are hundreds of times faster than today’s supercomputers.”
Saswato Das, Speed-of-light computing comes a step closer
|“It was more than half a century ago, on Christmas Eve in 1955, that a Sears Roebuck & Co. store in Colorado Springs advertised a special hotline number for kids to call Santa.What the company didn’t know at the time was that they had inadvertently misprinted the telephone number.
Instead of Santa’s workshop, the phone number put kids through to NORAD…Worse, it wasn’t just any number at NORAD: it was the commander-in-chief’s operations hotline.”
Carrie Farrell, Tracking Santa, then and now
This is a great story — Carrie’s grandfather was the commander-in-chief who got the calls. To get directions for how to follow Santa this year using Google Earth, follow Carrie’s link above.
|“Whenever I get to open up brand-new cutting-edge gear, it feels a little like Christmas for me. The crinkle of plastic, that crisp electronics smell, the unscratched metal–it’s a data center manager holiday. So, last December, when I started the installation of thirty-two blade servers in our new facility it was Christmas morning all over again.”|
I’m hoping for a little box from HP this year.
1. What is SimpleDB?
2. What is extrusion prevention?
3. What is hardware virtualization?
4. What is a Knol?
5. What is Brook’s Law?
6. What is the main purpose of HTML5?
7. What is frequency hopping used for?
10. What is IT?
|Did you ever wish you could delete all your email without responding? Maybe you can. It’s called email bankruptcy. You realize you are never going to dig yourself out from under the pile of email in your inbox so you just declare that you won’t. You start afresh.
Anne Zelenka, Before You Declare Email Bankruptcy…
I got another notification this morning that my mailbox is over its limit. Geesh. One of the best Facebook wall posts I read this year was from a developer at Microsoft who said that his mailbox is so out of control that he just periodically wipes everything out and just starts again — and if I wanted directions for how to do that, to email him. 🙂
|Everyone is familiar with intrusion prevention — the security technology. But now we have extrusion prevention. Data leak prevention or outbound content filtering would better describe it.
Eileen Kennedy, 2007: These buzzwords made our eyes and ears burn
At first I thought Eileen was kidding. There couldn’t possibly be an IT word called “extrusion prevention” could there? But then I Googled it and sure enough, there’s not only tons of vendors out there pushing products for extrusion prevention — there’s also tons of stuff for extrusion detection.
How did I miss this word? And what guy made it up? It had to be a guy. Yuck.
|Yahoo apologized after recipes from Surya Gayathri’s blog were used without permission on Yahoo India’s new Malayalam-language Web portal. The Indian blogging community quickly created a buzzstorm about the rights of individuals to protect their intellectual property.
A Yahoo spokesman said “Yahoo respects the blogging community and the etiquette followed by bloggers. We regret any inconvenience caused by the inadvertent posting of the recipe without attribution.”
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Our 2007 Christmas display consists of roughly 65,000 lights which are computer controlled and synchronized to music. The lights are synchronized to several songs which are broadcast to passing vehicles over a low-power FM transmitter (92.9 FM).
This year, we are again collecting canned goods for the Frisco Food Bank / Frisco Family Services Center – your donation will go a long way to helping those in need. A collection box is located next to our mailbox. No monetary donation, please.
I started out reading about the guy in Ohio, trying to figure out what kind of controller he used to synch the lights with the music and stumbled upon the Trykoski’s house in Texas.
|In January, TJX, parent company for Marshalls and TJ Maxx announced that someone had illegally accessed one of its payment systems and successfully stolen credit data from 45 million customers .
TJX’s President and Chief Executive Officer Carol Meyrowitz apologized.
“I want our customers to know how much I personally regret any difficulties you may experience as a result of the unauthorized intrusion into our computer systems. With the help of computer security experts, we have strengthened the security of our computer systems and we believe customers should feel safe shopping in our stores. We value the trust our customers place in us and again, I’d like you to know that we sincerely apologize for any difficulties you may be caused. Thank you for continuing to shop at our stores and for your years of loyal patronage.”