Overheard: Word of the Day

Oct 6 2007   2:07PM GMT

Overheard: What other industry calls the people they work with “users”?

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

jimmy_guterman.jpg “As has often been noted, there are only two industries that refer to their customers as users: high tech and illegal drugs.”

Jimmy Guterman, Don’t Call Me a User!

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