Overheard: Word of the Day

May 8 2012   1:50PM GMT

Overheard talking about IT showback

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

Showback was once considered the first step toward implementing chargeback — often hailed as one of the most valuable features of cloud storage. But organizations today are putting showback to great use on its own as a resource analysis tool, and are holding off using the more complex chargeback process. — Sonia Lelii

Today’s WhatIs.com Word of the Day is IT showback, a usage metric that can be handy for identifying business units that use resources appropriately and flagging those that don’t.  At the very least, using showback as the metric-of-choice sidesteps the very human temptation to turn a conversation about appropriate usage into a circular argument about pricing and budget.

See also: IT chargeback

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