“It really boils down to this: Employees know a lot of stuff. Social computing systems make it easy for everyone else to share and ultimately benefit from that knowledge.”Paul Galvin, A case for social computing in the enterprise
Today’s WhatIs.com Word of the Day is social computing.
Like many new technology-driven concepts, social computing can be a little confusing as a term. Definitions run the gamut, but many people will agree that social computing is both a process and supporting tool set that enable individuals within an enterprise to contribute their knowledge and insight about the business. Social computing makes business knowledge easily searchable and accessible to everyone in the enterprise at any time through a number of search avenues.