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Dec 10 2008 4:44PM GMT
Posted by: Margaret Rouse
Technology, Cloud computing, service level agreement
Overheard - Key to cloud is an old-fashioned SLA
Posted by: Margaret Rouse
Technology, Cloud computing, service level agreement
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“Cloud computing” is an apt name for a technology that is many things to many people. Although each vendor that enters the space seems to have a different approach to cloud services, all of them face a common challenge: coming up with an achievable service guarantee to reassure hesitant customers.
Erika Morphy, Cloud Computing, Part 3: SLA Spirit in the Sky |
Take the tech challenge for service level agreement.
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