Overheard: Word of the Day

Dec 10 2008   4:44PM GMT

Overheard – Key to cloud is an old-fashioned SLA

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

cloud_dollars-sm1.jpg “Cloud computing” is an apt name for a technology that is many things to many people. Although each vendor that enters the space seems to have a different approach to cloud services, all of them face a common challenge: coming up with an achievable service guarantee to reassure hesitant customers.

Erika Morphy, Cloud Computing, Part 3: SLA Spirit in the Sky

Take the tech challenge for service level agreement.

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