Overheard: Word of the Day

Sep 25 2009   2:18PM GMT

Overheard – Kaizen

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

“Western philosophy may be summarized as, ‘if it ain’t broke, don’t fix it.’ The Kaizen philosophy is to ‘do it better, make it better, improve it even if it isn’t broken — because if we don’t, we can’t compete with those who do.”

Steve Hudgik, Introduction to Kaizen

Today’s WhatIs.com Word of the Day is kaizen.

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