Posted by: Margaret Rouse
business process management, insourcing, outsourcing
|Only 9% of CIOs said they planned to increase IT outsourcing this year, according to the latest update to Gartner Inc.’s 2009 CIO Agenda survey, and many are considering insourcing previously outsourced functions.|
The survey, which ranked CIOs’ top priorities, found that “improving business processes” topped the list once again this year, with 57% naming it as a top concern. Following that was “reducing enterprise costs” with 51% and “improving enterprise workforce effectiveness,” which was up three spots from last year and garnered 37%.