|That integration wasn’t quite there when we first implemented the software. We were going on faith regarding the vendor’s promises.
John Wheeler, SunTrust Banks Inc.
This quote came from an article in CFO magazine by John Goff called The Emergence of Convergence. It’s a very well-written analysis of an emerging software genre called GRC (governance, risk and compliance managed with one application.) I really recommend you make time to read it.
My other favorite quote from this article: “Application vendors, who cling to marketing hooks the way cats cling to curtains, have been only too happy to cater to this desire [to converge software].
When I first read the quote from John Wheeler about “going on faith regarding the vendor’s promises,” I thought “uh oh.” But the vendor, OpenPages, came through. That’s reason enough to read the article.