» VIEW ALL POSTS Jan 26 2008   8:42PM GMT

Overheard: Forget CPM — the new buzzword is “performance management”



Posted by: Margaret Rouse
Marketing, Data analytics, Technology
robert_ashe.jpg Performance management is the new battleground. And we’ve been saying that for six years, at least. There’s sort of a category collapse going on where CPM and BI, reporting, and analytics are kind of starting to merge. The lines are getting very grey and I think customers are broadly viewing all this stuff now as performance management.

Rob Ashe, Working Under the IBM Umbrella

So…IBM buys Cognos, Oracle buys Hyperion and SAP buys Business Objects. Hmmm.

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RonDimon  |   Jan 27 2008   4:30PM GMT

I think CPM (and BPM, EPM, IPM) have always included BI, Analytics & Reporting in their definition, vision and several vendors’ expression of that vision in their more recent products. To get from Strategy to Execution, CPM has always been more than just planning & modeling, and needed monitoring & analytics (BI) and both statutory and management reporting to complete the cycle.

Secondly, there has always been an unfortunate acronym problem in this space. Many regard BPM as Business Process Management, not Performance management. Enterprise Performance Management (EPM) can be confused with Enterprise Project Management (per Microsoft and others). CPM can also be Critical Path Method in project management (and for me, Control Program for Microcomputers - which is the O/S I used before MS-DOS).

So we’ve coined the term xPM, where the “x” can be any of the C, B, E, I adjectives. And can also mean “x”tended to include Financial & Operational systems, processes, initiatives, etc. (see my blog entry at )

The term “Performance Management” by itself, to many, means an HR process of evaluation, rewards and recognition (eg: your annual performance management review). There’s also the pure IT performance management around systems response time and bandwidth utilization (like Symantec’s products that they recently sold off). So I think just “PM” will be confusing.

I think, in the end, the term “EPM” will win out, since that’s what the big dogs (Oracle & SAP) are using. Independent thinkers and software-agnostic points of view are invited to use xPM to be all-encompassing.

-Ron
Visit the Business Foundation Blog @


 

MargaretRouse  |   Jan 27 2008   9:08PM GMT

You’ve convinced me. Performance management is too broad. I’m familiar with BPM, CPM and EPM but you lost me on IPM. What does IPM stand for?

(I’m also going to try and get a webmaster to fix your links — I apologize for all of you who will have to copy and paste them to get to Ron’s blog)


 

MargaretRouse  |   Jan 27 2008   9:14PM GMT

Duh. I see it says on your blog post “Deloitte calls it IPM (Integrated Performance Management.”


 

RonDimon  |   Jan 29 2008   8:24PM GMT

And I just remembered another one: SPM, for Strategic Performance Management (from the book of the same name by Prof. Andy Neely)

Thanks for fixing the links.
-Ron