|“Heuristics are commonly used in computer science to find an optimal solution to a problem when there is not a single ‘right answer’. If you can’t analyze mathematically exactly what you should do…then you end up with heuristics.”
Professor Nick Jennings as quoted in Computer ‘agents’ take to the Web
The BBC reports that “Negotiation Ninjas” will be tested on a shopping website called Aroxo. The agents will use heuristics ( a simple set of rules) based on information provided by the seller and the buyer.