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Jun 8 2012 11:58AM GMT
Posted by: Margaret Rouse
application development, customer relationship management, gamification
Gamification and app/dev
Posted by: Margaret Rouse
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“Help desks are ripe for gamification. “It’s a difficult job dealing with customer issues so if we can make this more fun that would be great.” — Kris Duggan |
Today’s WhatIs.com Word of the Day is gamification, the application of game theory concepts and techniques to non-game activities.





