Overheard: Word of the Day

Sep 17 2012   4:22PM GMT

DMAIC (define, measure, analyze, improve control) definition

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

“Along the way, I fear we’ve lost sight of the powerful principle that underlies Six Sigma: To improve any process, start by defining a simple standard or benchmark. Then measure variation from the standard and investigate the reason for variation. Apply what we learn to improve the process.” — Niel Nickolaisen

Today’s WhatIs.com Word of the Day is DMAIC, the Six Sigma tool for improving a process. DMAIC (pronounced de-may-ick) is often associated with a big problem or a process that —  like a runaway train — has gone off the rails, but it can also be useful for fine-tuning a process that already works reasonably well. The letters in DMAIC stand for define, measure, analyze, improve, control.

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