Overheard: Word of the Day

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» VIEW ALL POSTS Aug 28 2012   2:32PM GMT

Call tree definition



Posted by: Margaret Rouse
Tags:
Technology
“Your call list should have designated backups for each key individual and multiple contact information for them as well. If you are using a call tree, make sure that you have a loop back so that the last person on the list will confirm that the call was made.”Harvey Betan

Today’s WhatIs.com Word of the day is call tree. A call tree — sometimes referred to a phone tree, call list, phone chain or text chain — is a telecommunications chain for sharing news.  In the enterprise, a call tree can be carried out with software that automatically attempts to reach individuals on the contact list.  If the call tree is done manually, the last person on the list should contact the first person on the list to complete the chain.

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