Overheard: Word of the Day

August 4, 2014  4:26 PM

Word of the Day: electronic resume

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

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Word of the Day WhatIs.com
Daily updates on the latest technology terms |August 1, 2014
electronic resume
An electronic resume is a plain text (ASCII), PDF or HTML document that provides an employer with information regarding a job candidate’s professional experience, education, and job qualifications and is meant to be read by a computer program instead of by a human being.

Many large companys process all their incoming resumes electronically by using an automated applicant tracking systems (ATS) or subscribing to a resume scanning service that scans resumes as images and uses optical character recognition (OCR) software to read the text. Essentially, the information contained on the resumes is entered into a relational database so when the company needs to hire new talent, someone from the human resources management (HRM) department can query the database for possible candidates. Resumes that match a specified score for keywords that were identified by the hiring manager are then selected for human review.

On the electronic resume, keywords can be stated in a separate keyword section, or they can be integrated into the text. The font should be simple and all text should be aligned to the left. Do not use underlining, bolding, italics or bullets as these can confuse older OCR software programs. In general, action verbs like "managed" or "facilitated", which are recommended for use in paper resumes, are not effective in electronic resumes because most ATS keywords are nouns.

Since computers read resumes differently than people do, recruiters recommend that job hunters should prepare two versions of their resume: a simple, electronic one for talent analytics programs and a more creative one printed on quality paper to hand deliver to someone within the organization or bring to an interview.

Quote of the Day

"Although they originally evolved to help employers scan paper resumes into a database, do basic screening and trace an applicant’s path through the interview and hiring process, today’s tracking systems are programmed to scan for keywords, former employers, years of experience and schools attended to identify candidates of likely interest." – Lauren Weber

Related Terms
Related Terms

applicant tracking system

talent analytics



relational database

keyword stuffing

video resume

Related Tags

Talent Management and Recruiting Software

Human Resource Management Systems


Required Reading

Talent analytics gaining a foothold in the industry
Talent analytics, the qualitative partner to workforce analytics, helps companies make the most of their talent intelligence.

Talent assessment tool supplements "gut feeling" in hiring
Making a bad hire can be costly. Find out how one sales manager bolstered his hiring process by implementing a talent assessment system.


Davenport: Invest in your human capital with talent analytics
Google, JetBlue and Sysco tap employee data to unveil who may be a high-performing employee and who may be leaving.


Talent management analytics helps fine-tune hiring
Talent Hive aims to make it easier for potential employees to apply for jobs and for companies to recruit and hire them.

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July 30, 2014  1:58 PM

Explaining SMAC (social, mobile, analytics and cloud)

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

WhatIs.com Word of the Day

SMAC (social, mobile, analytics and cloud) is the concept that four technologies are currently driving business innovation. SMAC creates an ecosystem that allows a business to improve its operations and get closer to the customer with minimal overhead and maximum reach. None of the four technologies can be an afterthought because it’s the synergy created by social, mobile, analytics and cloud working together that creates a competitive advantage.

Quote of the Day

“Social, mobile, analytics and cloud technologies (SMAC) are the front runners in disruptive technologies driving business innovation…” – Karl Flinders

Related Terms

1:1 marketing
customer analytics
mobile location analytics
Nexus of Forces
loyalty card program
social media analytics
cloud analytics
social login
disruptive technology
data broker

Related Tags

Customer privacy and data security
Commerce technology and strategy

Required Reading

From smoke signals to SMAC, digital business arrives
Harvey Koeppel analyzes how social media, mobile, analytics and cloud technology has transformed business communications. It’s time for CIOs to get their SMAC on.

Talking SMAC with Dell CIO Andi Karaboutis
Dell CIO Andi Karaboutis talks about the demand for SMAC and self-service analytics.

CIO Interview: Lance Fisher, CIO, SThree
Learn why sThree CIO Lance Fisher’s IT strategy revolves around around SMAC.

July 28, 2014  1:57 PM

hardware-as-a-service (HaaS)

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

Word of the Day

Hardware-as-a-service (HaaS) is a procurement model that is similar to leasing or licensing. In the hardware-as-a-service model, hardware that belongs to a managed service provider (MSP) is installed at a cutomer’s site and a service level agreement (SLA) defines the responsibilities of both parties.

Quote of the Day

“Vendors as well as distributors and independent finance companies are being forced to be more dynamic with their offerings as customers grow fond of paying for IT solutions on a monthly recurring payment model as an operating expense, with little interest in owning anything.” – Lynn Haber

Related Terms

customer premises equipment
managed service provider (MSP)
managed IT service
infrastructure-as-a-service (IaaS)
managed hosting

Related Tags

MSP Business Model

Required Reading

Plantronics’ new hardware as a service UC devices complement UCaaS
Plantronics is offering a hardware as a service program which will bundle the costs of UC devices with UCaaS offerings.

Server refresh options: When to rent a server vs. when to buy
Companies should look at financing options when deciding whether to rent a server or buy a server.

Should you lease or buy network equipment?
You might not think twice about leasing a car or renting an apartment, but what about your switches and routers?

July 25, 2014  3:18 PM

Word of the Day: cloud storage gateway

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

Word of the Day

A cloud storage gateway is a stand-alone computing device or a virtual machine (VM) located on the customer premises that serves as a bridge between local applications and remote cloud-based storage.  As the market has evolved, some vendors have dropped the word “gateway” in favor of the word “controller” to emphasize the idea that their gateway products do more than just translate protocols and serve as a bridge.

Quote of the Day

“Call them cloud controllers, cloud storage enablement or maybe cloud-integrated storage. Just don’t call them cloud storage gateways, at least not when you’re talking to any of the vendors who sell these intelligent cloud storage systems.” – Ellen O’Brien

Related Terms

cloud storage
tiered storage
cloud provider API
public cloud storage
private cloud storage
open source cloud storage
cloud storage SLA
Hybrid cloud storage

Required Reading

Panzura says cloud gateway appliance has no value, so now it’s free
Panzura says a cloud gateway appliance has no value, so its giving it away for free and Google Cloud Storage will throw in 2 TB of free capacity to get customers started.

Cloud storage controller market: One-stop guide
This guide provides perspective on where the cloud storage appliance market has been and where it’s going.

Cloud storage architecture vs. local storage
It can be a challenge to use local storage and cloud storage architecture seamlessly. Learn the key differences and how to bridge the gap with cloud storage gateways.

Master the complexities of using cloud storage
The articles in this drill-down offer insight into the latest cloud technology and tell you the key questions you need to ask your service provider and your storage team.

July 24, 2014  3:55 PM

Word of the Day: OpenStack

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

Word of the Day:

OpenStack is an open source infrastructure as a service (IaaS) initiative for creating and managing large groups of virtual private servers in a data center. The goals of the OpenStack initiative are to support interoperability between cloud services and allow businesses to build Amazon-like cloud services in their own data centers. OpenStack, which is freely available under the Apache 2.0 license, is often referred to in the media as “the Linux of the Cloud” and is compared to Eucalyptus and the Apache CloudStack project, two other open source cloud initiatives.

Quote of the Day

“IaaS is the most basic form of cloud computing; it offers essentially a virtual, bare machine as a service.” – Tom Nolle

Related Terms

virtual machine (VM)
OpenStack Neutron
OpenStack Swift
OpenStack Cinder
RHEL OpenStack platform
vSphere OpenStack Virtual Appliance (VOVA)

Required Reading

OpenStack tutorial: A guide for cloud providers
This OpenStack tutorial explores the hype surrounding this open source project. Get some real-world advice from experts.

Four questions with OpenStack COO Mark Collier
OpenStack COO Mark Collier details the OpenStack roadmap and discusses API compatibility among clouds.

OpenStack networking: Why should we care?
Networking vendors, including Cisco, have been talking OpenStack. Learn why networking pros should care about an open source cloud platform.

OpenStack networking and orchestration: What’s possible?
OpenStack’s networking service, Neutron, integrates the provisioning and management of network resources with the orchestration of the overall IT infrastructure.

July 23, 2014  4:55 PM

Word of the Day: mobile desktop virtualization

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

Word of the Day

Mobile desktop virtualization is the delivery of a virtual machine (VM) image to run business applications on a tablet or smartphone. To the end user, the software applications on the VM — as well as the operating system (OS) and the data associated with the applications — appear as if they are being served from the mobile device. In reality, they are all being served from a data center. When the session ends, the applications will no longer be available on the mobile device and any sensitive data from the session will be stored in the data center and erased from the device.

Quote of the Day

“…running a Windows desktop or application on a mobile device often results in a usability death spiral where users must excessively pan to see missing parts of the screen, or pinch and zoom to access dialog boxes or radio buttons.” – Matt Kosht

Related Terms

desktop virtualization
mobile device management (MDM)
native app
context menu
virtual desktop

Related Tags

Mobile desktop virtualizationEnterprise mobile device management

Required Reading

Mobile desktop virtualization benefits and challenges: Security vs. ease of use
In a mobile workforce desktop virtualization benefits IT but can trouble users.

Using desktop virtualization for BYOD security and management
Learn how desktop virtualization can improve BYOD security in this FAQ.

Does a mobile VDI platform make sense for your users?
Mobile VDI doesn’t fit every use case. Answer these five questions to find out if a mobile VDI platform makes sense for your users.

July 16, 2014  12:57 PM

Word of the Day: COPE (corporate owned, personally enabled)

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

Word of the Day

COPE (corporate-owned personally-enabled) is a business model in which an organization provides its employees with mobile computing devices and allows the employees to use them as if they were personally-owned notebook computers, tablets or smartphones.

Quote of the Day

“Under the COPE model, workers use devices for personal tasks that are within reason, but it’s that ‘within reason’ part that companies have to worry about. On the surface, it might sound like a sensible approach, but trying to get any two people — let alone an entire organization– to agree on what is ‘within reason’ is almost impossible when it comes to personal use.” – Robert Sheldon

Related Terms

mobile device management
mobile application management
application sandboxing
secure container
dual persona

Related Tags

Mobile policy and enforcement for consumerization

Required Reading

The next mobility model: COPE challenges BYOD
The corporate-owned, personally enabled (COPE) model aims to give more control without curbing users’ activities on smartphones and tablets.

BYOD or COPE: Which enterprise mobility strategy is right for you?
Learn about the pros and cons of the BYOD and COPE models so you can make an informed decision about which enterprise mobility strategy to implement in your organization.

BYOD alternatives emerge as tablets outship PCs
COPE has emerged as one of the most talked-about BYOD alternatives because it balances the need to secure mobile devices with users’ desire to conduct personal tasks.

Why the COPE model isn’t a slam-dunk alternative to BYOD
This tip is about the challenges of using the COPE model to enable mobility. Challenges include users’ attitudes toward giving IT control of devices and managing the finances.

July 14, 2014  5:04 PM

Word of the Day: API

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

Word of the Day

An application programming interface (API) is code that allows two software programs to communicate with each other.

Quote of the Day

“One practical issue with keeping applications running in the cloud is the sheer number of software API’s that change constantly. Keeping up with the changes is costly, time-consuming and can make a code base quite fragile.” – Amy Reichert

Related Terms

API management
open API
cloud provider API
Web 2.0
enterprise mashup
executive dashboard
cloud service

Related Tags

Cloud data integration and application integration

Required Reading

API design: How to properly build an application program interface
APIs expose features and services to developers. The way an API will be used and the spectrum of services represented should be the primary design driver.

Making sense of the cloud API war
Google, Amazon Web Services and Rackspace have proprietary cloud APIs. So how can an enterprise settle on a cloud service without fearing vendor lock-in?

What CIOs, developers should know about the ‘API economy’
API economy is a catchphrase fueled by evidence that APIs are a rapidly expanding economic force.

April 24, 2014  4:48 PM

Word of the Day: NASCAR slide

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

Word of the Day

A NASCAR slide is marketing lingo for a presentation software slide filled with logos.

Fun Fact

Ever wonder how many PowerPoint presentations are made each day? According to Microsoft, the answer is about 30 million.

Required Reading

Eight tips every IT pro can use towards becoming a better presenter
Strengthen your presentation skills and wow your next audience with these tips.

CIOs On Stage: How to Join the Conference Speaker Circuit
The closest thing to universal advice from experienced CIOs and public-speaking experts is to start with small groups and work your way up.

Did your last presentation make a difference?
There’s no magic formula for improving a dull presentation, but there are a range of techniques that can help you.

Related Terms

presentation software
death by PowerPoint
relationship marketing
sock puppet marketing

April 14, 2014  6:02 PM

Word of the Day: Click-to-Run

Margaret Rouse Margaret Rouse Profile: Margaret Rouse

WhatIs.com Word of the Day

Microsoft Click-to-Run is a way to quickly install Microsoft products, including versions of Office 2010, Office 2013 and Office 365.

Quote of the Day

“Click-to-run has been around since Office 2010, but in Office 2013 it really comes of age.” — Paul Thurrott

Related Terms

Office 2013
Office 365

Quiz Yourself

What is a virtual floppy disk?
a. a disk image stored as a file on a hard drive.
b. a 3.5 inch high-density diskette in a plastic case.

Required Reading

Click-to-Run and MSI provide Office 2013 installation options
Office Click-to-Run allows Office 2010 and Office 2013 to run on one machine.

New Office 2013 features can help IT pros as much as end users
Updated and new Office 2013 features enable IT admins to better implement and manage Microsoft desktops.

Learn how to install Office 2013 with Group Policies or SCCM
If you think you know how to install Office 2013 based on previous versions of the suite, think again.

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