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November 29, 2010  5:01 AM

Make sure all your SMARTNET contracts are up to date!

Posted by: Yasir Irfan
Cisco Catalyst Switches, Cisco IOS download, Cisco Routers, Cisco Security, Cisco Service contracts, Cisco Systems, user ID’s, hardware replacement, Profile Manager, RMA, Service Access Management Tool, SMARTNET, TAC support, Voice, wireless products

  Starting December 13, 2010 doesn't get shocked for not downloading IOS images for any of your Cisco Products from Cisco Website. As of today if anyone having a valid SMARTNET contract with a valid CCO id can download IOS for any Cisco Catalyst Switches, Cisco Routers , Cisco security, voice...

June 29, 2010  1:14 PM

Cisco TAC-Support never expected so fast!

Posted by: Yasir Irfan
Cisco customer support, Cisco Devices, Cisco SMARTNET, Cisco Support, Cisco support Engineer, Cisco TAC, IP Phones, Network Technologies and Trends, SMARTNET, TAC

  We are facing some problems with couple of Cisco IP Phones, lucky we had SMARTNET. I was out of my office; I was thinking how I can open a TAC case. I managed to get the toll free number for...


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